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#1 zainuddinadda

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Posted 15 January 2018 - 05:11 AM

help me i bought a item cost 500 but i dont get the item i just get and error and ask me to go to customer service !!! he tookmy money to!!! i need my refund back!

My Nickname JibbyRazak  :sob:   :sob: 


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#2 zainuddinadda

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Posted 16 January 2018 - 12:59 AM

GM HELPME!!!


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#3 GokuBlackBR

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Posted 16 January 2018 - 05:06 AM

Hello zainuddinadda!

It's happened with me before too so dont worry!

You should go send a ticket to Metal Assault Support check your problem.

On ticket you put all informations you have about what happened to help the support.

 

http://support.warpportal.com/

 

If you dont know how create a ticket please look that topic:

https://forums.warpp...aking-a-ticket/

 

 


Edited by GokuBlackBR, 16 January 2018 - 05:08 AM.

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#4 zainuddinadda

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Posted 17 January 2018 - 01:34 AM

i have sent ticket so when will i get refund ? how long u take?


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#5 GokuBlackBR

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Posted 17 January 2018 - 02:54 AM

i have sent ticket so when will i get refund ? how long u take?

No sure.

The support need check all informations about your problem and probably they will answer you for more informations.


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#6 zainuddinadda

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Posted 17 January 2018 - 03:58 AM

ohh so have got refund?


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#7 GokuBlackBR

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Posted 17 January 2018 - 04:53 AM

ohh so have got refund?

Yes but like i said...
It's can take a while so be patience and give them all informations you can.

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#8 zainuddinadda

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Posted 18 January 2018 - 07:52 PM

up this PAGE still din't get any respon from Game Master


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#9 GokuBlackBR

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Posted 22 January 2018 - 04:26 AM

up this PAGE still din't get any respon from Game Master

Are many tickets to check and other persons like you need help too.
So be patient and they will help you. It's a big company so they need time to help everybody.

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