2 replies to this topic

[DEATHCOREZ]

I can not access my account What should I do? HELP!!!!!!!!!!!!!Hello. Were you disconnected while in-game? There's a possibility that the server did not recognize your log off/disconnection, and thinks your account is still logged in. Please try again after a few minutes. You can also try to reset/refresh your network connection (modem and router) and see if that helps. For added security, I also suggest for you to change/reset your password from the WarpPortal website.                       DID NOT HELP!!!!!!!!!!

Edited by DEATHCOREZ, 16 February 2018 - 12:25 AM.

[VModStrawberry]

Hello. Were you disconnected while in-game? There's a possibility that the server did not recognize your log off/disconnection, and thinks your account is still logged in. Please try again after a few minutes. You can also try to reset/refresh your network connection (modem and router) and see if that helps. For added security, I also suggest for you to change/reset your password from the WarpPortal website.

[VModStrawberry]

Hello. I saw that you edited your original post. I do suggest creating a separate reply to avoid confusion. Please send a ticket to WarpPortal Support so that they can take a look at your account.