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A Statement Regarding Windows XP


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#1 Campitor

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Posted 27 March 2018 - 08:36 AM

Unfortunately the studio has informed us that they can no longer support the Windows XP operating system for Ragnarok Online. Due to this we urge users to upgrade to later versions of windows not just to play Ragnarok Online but also since the operating system is no longer supported by Microsoft. However, since we know that some users are still running the game on Windows XP they will give us a test build for Sakray to resolve the current Windows XP issue being experienced by users. When we receive it we will ask XP users to test this update to see if it resolves the issue as we do not have a Windows XP machines with which to test.

 

Thank you for your understanding.

 

Ragnarok Online Team

 

The XP issue fix is currently on Sakray. Please test and let us know if it resolves XP related issues. Please be aware that we will need to request a version of the fix that does not include 16.2.


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#2 LordYggdrasill

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Posted 27 March 2018 - 09:15 AM

Thanks for this statement Campitor. I use Windows 10 and it runs well on my PC, but I do have friends and guildmates stuck with windows XP. Upgrading their OS may not be possible for now, unfortunately. I hope this issue will be resolved, so they can join our Easter weekend event.


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#3 Campitor

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Posted 27 March 2018 - 09:52 AM

The XP issue fix is currently on Sakray. Please test and let us know if it resolves XP related issues. Please be aware that we will need to request a version of the fix that does not include 16.2.


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#4 ZeroTigress

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Posted 27 March 2018 - 11:24 AM

Bet kRO still hasn't updated the game from DX7, regardless of them finally leaving XP behind.
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#5 Kuurus

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Posted 27 March 2018 - 12:00 PM

I am able to log on Sakray with the windows XP computer with no issues thanks.


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#6 NishikinoMaki

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Posted 27 March 2018 - 04:06 PM

The XP issue fix is currently on Sakray. Please test and let us know if it resolves XP related issues. Please be aware that we will need to request a version of the fix that does not include 16.2.

 

I can login w/o error in Skaray.
 


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#7 heickelrrx

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Posted 27 March 2018 - 07:05 PM

this game based on DX 7, could u give us more details about the technical reason why XP no longer supported

 

 


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#8 frosch99

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Posted 27 March 2018 - 07:09 PM

any timeline about the implementation of the fix on iro client?


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#9 Mekiki22

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Posted 27 March 2018 - 07:12 PM

A Windows XP machine is not needed to test the client. You can run XP in a virtual machine to test it.
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#10 heickelrrx

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Posted 27 March 2018 - 08:02 PM

running test on VM doesn't guaranteed same result on real environment,

 

 

 


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#11 PIayboy

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Posted 27 March 2018 - 08:57 PM

The XP issue fix is currently on Sakray. Please test and let us know if it resolves XP related issues. Please be aware that we will need to request a version of the fix that does not include 16.2.

 

a few others and myself tested sakray to see if the issue  affected Renewal / Classic / sakray etc.

 

only the renewal client was not working. Sakray / classic is working fine.

 

testing the fix on sakray probably wont notice anything different. me speaking not sure about other users :p_sad:

since we can log on Sakray fine even before this new fix

b6q2qv.jpgdate in pic


Edited by PIayboy, 27 March 2018 - 09:04 PM.

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#12 PIayboy

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Posted 27 March 2018 - 09:08 PM

5zfvjq.jpg  this is just few mins ago.  date in ss.

 

for me its same no different from few days ago.


Edited by PIayboy, 27 March 2018 - 09:10 PM.

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#13 CMAstra

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Posted 28 March 2018 - 11:01 AM

We won't get a fix for our current clients until the 4/5 maintenance for the XP issue


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#14 LordYggdrasill

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Posted 28 March 2018 - 12:04 PM

And this is unfortunate, I hope my friends stuck with Windows XP have enough patience to wait till a month from now and not to quit RO, though I cant promise on that. I do what I can to keep them stay but I can only do as much, seems the decline in number of players isnt important to some people.

:p_sleep:


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#15 stormboyx

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Posted 28 March 2018 - 12:10 PM

So sorry!
Still some people spend¨$$$ on wp and ocps. But cant change a OS? Meh
I know its sounds rude but come on


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#16 Blueness

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Posted 28 March 2018 - 12:29 PM

this game based on DX 7, could u give us more details about the technical reason why XP no longer supported

 

 

In short: XP is no longer supported by Microsoft, so it should not be surprising other companies are following suit.


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#17 ShenYuel

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Posted 28 March 2018 - 04:09 PM

We won't get a fix for our current clients until the 4/5 maintenance for the XP issue

Ermm... do you mean, April 5th, right??


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#18 VModCinnamon

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Posted 29 March 2018 - 03:48 AM

Ermm... do you mean, April 5th, right??

 

Yes.


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#19 Moogle

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Posted 29 March 2018 - 09:20 AM

Will the April 5th fix for the client support directx 12 or 11?  What will the April 5th patch fix for the client?


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#20 frosch99

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Posted 30 March 2018 - 07:41 PM

Will the April 5th fix for the client support directx 12 or 11?  What will the April 5th patch fix for the client?

 

fix for the xp users
 


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#21 ZeroTigress

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Posted 30 March 2018 - 09:02 PM

Will the April 5th fix for the client support directx 12 or 11?


kRO updating RO for modern computers, that'll be the day.

aAiboui.gif
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#22 ShenYuel

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Posted 05 April 2018 - 05:21 AM

WindXP issue it gonna be fixed today, right?


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#23 LordYggdrasill

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Posted 05 April 2018 - 07:21 AM

I assume yes, hope WP wont let the players down again.


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#24 Campitor

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Posted 05 April 2018 - 08:29 AM

Studio says that this week's build includes the fix.


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#25 ShenYuel

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Posted 05 April 2018 - 04:07 PM

We won't get a fix for our current clients until the 4/5 maintenance for the XP issue

 

 

Yes.

 

 

Studio says that this week's build includes the fix.

 

Thank you


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