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Character screen crash


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#1 Rejtett

Rejtett

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Posted 30 April 2018 - 06:30 AM

I recently donwloaded the game and created my char, but after that, when i try to enter a server, it shows a loading screen and when it gets in 100% it stops and crashes. I already tried reinstaling and i am running it on the lowest settings. The searches i made didn't show a solution.


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#2 mscocca

mscocca

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Posted 30 April 2018 - 07:04 AM

Hello Rejett,

I am sorry about this issue you have experienced.
If you haven't resolved the issue yet, please visit the Support Page and file a Ticket to the Support Team in order to be assisted.
Please make sure to include as many details as you can.
If you don't feel confident writing in English, then feel free to use your own language if supported (Bahasa Indonesian, Chinese, Filipino, Italian, Japanese, Portuguese, Spanish, Thai).

 

If you have any other enquiries, just let me know and I’ll be happy to help.

See you in game!

:kis:


Edited by mscocca, 30 April 2018 - 07:04 AM.

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