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Where is my money?


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#1 VanillaNinja

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Posted 23 May 2018 - 09:18 PM

You guys suppose to refund all money spend "Refunds will be gradually sent for purchases made from February 1st 2018 to April 30th 2018 to those affected by this service termination."

 

Warpportal access is getting blocked today which mean i will have no way to contact support in any way and you still haven't refund my money, this is shady as hell


Edited by VanillaNinja, 23 May 2018 - 10:55 PM.

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#2 AndraSyte

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Posted 24 May 2018 - 08:27 AM

Please make sure to send a ticket as soon as possible to request an update. 


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#3 sonemere

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Posted 24 May 2018 - 06:27 PM

if u didnt think wp will refund in less than 24 hrs...why did u wait so long?


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#4 VanillaNinja

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Posted 24 May 2018 - 09:15 PM

if u didnt think wp will refund in less than 24 hrs...why did u wait so long?

Probably because they said that we dont have to send any tickets to get the refund


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#5 sonemere

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Posted 25 May 2018 - 01:52 AM

sounds like a mesothelioma victim tv advertisement waiting to happen ^^


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#6 VanillaNinja

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Posted 25 May 2018 - 11:41 PM

Please make sure to send a ticket as soon as possible to request an update. 

ive sent a ticket 2 days ago and no answer, not even automatic confirmation


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#7 VanillaNinja

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Posted 31 May 2018 - 06:32 AM

How long do i have to wait?


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#8 VModCupcake

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Posted 01 June 2018 - 09:22 AM

Hi! 

 

Sorry you are having this problem.

 

Please send your ticket number and any other important information to Krexus here at the forum. He can look into the issue for you.


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#9 VanillaNinja

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Posted 01 June 2018 - 11:27 PM

Hi! 

 

Sorry you are having this problem.

 

Please send your ticket number and any other important information to Krexus here at the forum. He can look into the issue for you.

I dont have a ticket number because i didnt receive any email from gravity


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#10 Snuggles00

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Posted 02 June 2018 - 01:15 AM

I send ticket too, but I didnt received any refund for my account.
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#11 VModCupcake

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Posted 02 June 2018 - 09:16 AM

I dont have a ticket number because i didnt receive any email from gravity

 

 

I send ticket too, but I didnt received any refund for my account.

 

 

I will send a message to the support team regarding the issue both of you are experiencing.  Please send a pm to Krexus here at the forum and give him any details you have on the refunds you have been waiting for.

 

Sorry again for the inconvenience this has caused.


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#12 Snuggles00

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Posted 02 June 2018 - 12:11 PM

thnk u for that, coz this is frustrating after they banned our account. hope u will understand us too. I sent them a msg too.
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