Really? I've posted several updates on that conversation. I was getting curious too as to why there have been no replies to my updates... But Xealot did say I wouldn't hear anything until there was something to say.
Well, pointless updating that conversation if you can't see the updates...
In any case, I received this email today (18th July my time)
Greetings from the WarpPortal Support Team,
We have finished investigating your account and fixed the mislabeled registered countries. The process has been reviewed by the billing team to ensure that we are compliant with all rules, regulations, and the updated user agreement. You are now able to properly connect online again.
And indeed I can. Almost two months was a long wait, but at least it's now resolved.
I've given up trying to keep track of how many different problems I've had with my accounts... The only one that really bothers me is that medals still kill all drops for any level monsters.
Edited by Yanta0205, 18 July 2018 - 05:29 AM.