3 replies to this topic

[sgfrd92]

Hi,

 Please check, email verification sent me "localhost".

 

[Forwarded Screenshot to staff]

 

I am trying to file a ticket for my payment. Error occured on the serial number sent by Load Central. First, i need to verify my email. And this happened.

Edited by VModCinnamon, 19 June 2018 - 07:36 PM.

[VModCinnamon]

Thank you for the report.

I have forwarded the screenshot error to the staff for investigation, but removed from public view for security concerns.

[robbyreign]

Good day.

 

I cannot file a ticket there is a error after uploading files. please fix thank you

 

Ooops. Something went wrong. This has been logged and reported.
Please try again later, or submit a ticket detailing the error you are encountering at the Support site:
https://support.warpportal.com/

[VModCinnamon]

Please try the following in order:

Spoiler

• Disable browser Adblock addon.
• Adjust or briefly disable the security applications that hook themselves to web browsers.
• Briefly disable your antivirus.
• Clear your browser cache folder & cookies.
• Try a different web browser: Edge, IE, Firefox, Chrome, Chrome Canary or Chromium.
• Ensure JavaScript is enabled on the web browser.
• Use another device on the same network.

 
Next, either send in a ticket through logging into your support account or without logging. Ensure the attachment files are not too big, there is a limit however I do not recall the numbers right now. Also not all files are supported, if using multiple files add them into a ZIP folder.
 
If the issue persists on the support page see staff response below.

Spoiler

If you are having issues submitting a ticket, please PM me with the following:

1) Screenshot of the error message you are seeing
2) Description of when you are encountering this message during the ticket submission process
3) Description of which browser you are using

If there is any other information you believe is relevant and may help in the investigation, please be sure to include that too!

Edited by VModCinnamon, 26 June 2018 - 12:08 AM.