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Important Notice Regarding Payment Methods 06/29


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#1 AndraSyte

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Posted 28 June 2018 - 09:35 AM

Hello Everyone,

 

Please note that PayPal and Credit Card payments are unavailable at this time as a WarpPortal Payment option. The issue is currently being looked into and updates will be posted once it has been resolved. 


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#2 AndraSyte

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Posted 29 June 2018 - 09:30 AM

We thank you for your patience everyone! Both PayPal and Credit Card payment methods are now accessible. 


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#3 dadarkling

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Posted 29 June 2018 - 12:29 PM

Credit card payment is not accessible.  Just tried it less then a minute ago!


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#4 AlsonFam

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Posted 29 June 2018 - 08:42 PM

Credit card still has the error message.  :yawn:


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#5 Greenfu

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Posted 30 June 2018 - 01:26 AM

We thank you for your patience everyone! Both PayPal and Credit Card payment methods are now accessible. 

Hello , I just tried the paypal method, still bugged.

 

Would you please check again?

 

Thanks


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#6 dadarkling

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Posted 30 June 2018 - 10:30 AM

Still no update on the wp payment!


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#7 Realbeast

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Posted 30 June 2018 - 06:13 PM

still down, i wanna give u guys my money lol


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#8 Greenfu

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Posted 30 June 2018 - 08:22 PM

still down, i wanna give u guys my money lol

+1 Lol


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#9 luquetas

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Posted 01 July 2018 - 08:39 AM

Pls Fix this we want to pay


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#10 Greenfu

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Posted 01 July 2018 - 09:17 AM

Pls Fix this we want to pay

Yeah I had a months over didnt vip my acc. the drop rates is -_-.


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#11 Tarokpogi

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Posted 01 July 2018 - 11:14 AM

still bugged :(   cant use credit card


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#12 dadarkling

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Posted 01 July 2018 - 01:39 PM

Free wp for everyone! :p_love:   4 days and still can't!


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#13 Krexus

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Posted 01 July 2018 - 02:01 PM

Hello Everyone,

 

Thank you for the reports. The PayPal Payment option has been resolved and operational as intended.

 

However, Credit Card Payment option is unavailable at this time as a WarpPortal Payment option.

 

The issue is currently being looked into and updates will be posted once it has been resolved. 

 

Please use alternative payment methods for the time being. Thank you!


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#14 Greenfu

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Posted 01 July 2018 - 06:37 PM

Sounds great to paypal payment methods.

 

Cant wait to power up tonight!

 

You know its time to me for farm MVP cards.


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#15 Krexus

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Posted 03 July 2018 - 08:05 AM

Greetings,

 

The Credit Card payment option is operational. Thank you for your understanding and patience. If you witness any issues, please submit a support ticket. 


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#16 IJNRakki

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Posted 04 July 2018 - 10:41 PM

So I tried purchasing with Paypal, and it's still not working. So then I tried submitting a ticket and guess what, "Ooops. Something went wrong. This has been logged and reported.

Please try again later, or submit a ticket detailing the error you are encountering at the Support site:"


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#17 VModCinnamon

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Posted 05 July 2018 - 12:12 AM

So I tried purchasing with Paypal, and it's still not working. So then I tried submitting a ticket and guess what, "Ooops. Something went wrong. This has been logged and reported.

Please try again later, or submit a ticket detailing the error you are encountering at the Support site:"

 

Hello there,

Please register a support account and/or try a different web browser to send the ticket. Ensure the ticket content is not too lengthy. If the issue persists contact Xealot on forums.


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#18 AlsonFam

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Posted 06 July 2018 - 05:37 AM

My credit card cannot made 2nd payment after I made the 1st payment  :hmm:  It said "Declined: 15005- This transaction cannot be processed."


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#19 AlsonFam

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Posted 13 July 2018 - 06:30 PM

My credit card cannot made 2nd payment after I made the 1st payment  :hmm:  It said "Declined: 15005- This transaction cannot be processed."

 

So no respond on this issue? I still face this kind of issue every time I made the 1st payment. 


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#20 VModCinnamon

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Posted 15 July 2018 - 05:19 AM

So no respond on this issue? I still face this kind of issue every time I made the 1st payment. 

 

Please submit a ticket to Payment Support, the staff will need to look into the issue closely on the affected account [reference].


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#21 Savio619

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Posted 17 August 2018 - 05:47 AM

Can't Recharge WPE on all modes... And before you say ticket- Tried 3times to log a ticket to payment support and all the time i get error. Been like an entire week.. 


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#22 Sinueq

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Posted 17 August 2018 - 08:41 PM

Is anyone having issue on purchasing WPE via Asiapay option? why i keep being direct back to warpportal website when i press the proceed button....


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#23 Hogbae

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Posted 18 August 2018 - 02:59 AM

Is MercadoPago still an option to WPE? It still appears as an option for me...


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#24 Varitas

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Posted 21 August 2018 - 03:44 PM

Hello, if you were previously having issues recharging through any of the following services: 
 

AsiaPay
PayEasy
MercadoPago

Please check again now as the previous issues were having should be resolved now.   If you continue to have issues please send a petition to Warpportal Support.  

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#25 Hogbae

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Posted 22 August 2018 - 08:26 AM

 

Hello, if you were previously having issues recharging through any of the following services: 
 

AsiaPay
PayEasy
MercadoPago

Please check again now as the previous issues were having should be resolved now.   If you continue to have issues please send a petition to Warpportal Support.  

 

 

Hi Varitas, I remember reading somewhere that MercadoPago would be discontinued as an option to purchase WPE. But since it still appears as an option for me, I'd like to confirm this before purchasing.

 

I'm taking by your post that it should still work?


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