cant buy wpe - Classic Tech Support - WarpPortal Community Forums

Jump to content


Photo

cant buy wpe


  • This topic is locked This topic is locked
6 replies to this topic

#1 chad0408

chad0408

    I am New.

  • New Members
  • 3 posts

Posted 23 October 2018 - 05:23 AM

[Removed]

bug cant find buy wpe


Edited by VModCinnamon, 23 October 2018 - 06:12 AM.
Mod Edit: Removed screenshot, account ID.

  • 0

#2 VModCinnamon

VModCinnamon

    Tranquility

  • VMod Retired
  • 16663 posts
  • Playing:Ragnarok Online

Posted 23 October 2018 - 06:25 AM

Hello there,

If you created the account through Steam then you must use Steam client/overlay to purchase points and game time. Using Warpportal website to purchase points for RO steam accounts will not work.

 

To purchase points using Steam:

  1. Launch the game from Steam.
  2. Log in to your server.
  3. Click on the Kafra Shop/Cash Shop icon found by the mini map.
    Note: This option is only available to Renewal servers, so if you play on Classic log to any Renewal server and complete the steps. The points are shared among a single ID (Renewal/Classic).
  4. On the Kafra Shop/Cash Shop window, click on Buy VIP & Points. You will be redirected to Steam overlay.
  5. Proceed with the desired purchase amount accordingly.

Should you run into issues with the payments or account purchase status to contact WP payment support department.

How to send a ticket guide:
https://forums.warpp...support-system/


  • 0

#3 Roxas-HMR

Roxas-HMR

    I am New.

  • New Members
  • 7 posts

Posted 26 October 2018 - 12:10 PM

I tried to buy WP last week and I received this email:

Greetings WarpPortal Citizen!

We thank you for your interest in purchasing WarpPortal energy from our website. We have
completed a reviewed of your WarpPortal account information and this account is cleared for
unlimited usage of options such as Xsolla and other regionally available options (which can
include AsiaPay, Boku, Paganet, Payeasy, Paygarden, MercadoPago, MOL, and Load Central, as
well as many other regional options). Thank you for your patience and understanding with this
review process.

So, I understood that, now I'm able to buy WP through credit card, but still, everytime I try to buy it it says I need to wait for the same verification and review.

What am I doing wrong?

 


  • 0

#4 VModCinnamon

VModCinnamon

    Tranquility

  • VMod Retired
  • 16663 posts
  • Playing:Ragnarok Online

Posted 26 October 2018 - 12:16 PM

Please PM me the ticket number.


  • 0

#5 Roxas-HMR

Roxas-HMR

    I am New.

  • New Members
  • 7 posts

Posted 26 October 2018 - 12:18 PM

Where can I find that?


  • 0

#6 VModCinnamon

VModCinnamon

    Tranquility

  • VMod Retired
  • 16663 posts
  • Playing:Ragnarok Online

Posted 26 October 2018 - 12:21 PM

It should be in the email assuming you have gone through the sending a ticket guide, if there is no ticket number then please respond on that email with a detailed description of the ongoing issue with payment.


  • 0

#7 Roxas-HMR

Roxas-HMR

    I am New.

  • New Members
  • 7 posts

Posted 26 October 2018 - 12:28 PM

Ok, I just replied the email.


  • 0




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users