7 replies to this topic

[micky78]

I can't get inside prontera's upgrade inn i been having this problema for a while now, no big issue i go to payon for my upgradres, but today i made a Swordman, but i cant get in to Prontera Knight Guild. What can i do?

Edited by micky78, 05 January 2019 - 11:37 PM.

[VModCinnamon]

Greetings,

Could be an issue with the client or connection, for the client, restart your system then launch a single instance of the game as an admin and attempt to go onto the knight Guild. If the issue persists contact the GM staff for further investigation by sending a support ticket, guide on how to send a ticket is linked in my signature.

[micky78]

Module Name: C:\Gravity\Ragnarok Online\clragexe.exe

Time Stamp: 0x50c1d3a2 - Fri Dec 07 05:31:46 2012

 

 

Exception Type: 0xe06d7363

 

0x75475608 KERNELBASE.dll

0x74b6df60 MSVCR90.dll

0x74b73efd MSVCR90.dll

0x004023d6 clragexe.exe

0x00403c86 clragexe.exe

0x0c270000

 

eax: 0x0018f510 ebx: 0x0fa4c33f

ecx: 0x00000003 edx: 0x00000000

esi: 0x74bac164 edi: 0x00000001

ebp: 0x0018f568 esp: 0x0018f510

 

stack 0018f510 - 0018f910

0018F510 : 63 73 6D E0 01 00 00 00 00 00 00 00 08 56 47 75 

0018F520 : 03 00 00 00 20 05 93 19 B0 F5 18 00 04 D6 B9 74 

0018F530 : 40 F5 18 00 EB 35 B3 74 FC B2 3B 00 FC B2 3B 00 

0018F540 : 01 00 00 00 64 C1 BA 74 3F C3 A4 0F 58 F5 18 00 

0018F550 : 2B 2E B3 74 D0 BA BA 74 98 F5 18 00 E7 21 B3 74 

0018F560 : 08 00 00 00 C1 B0 E5 BE A0 F5 18 00 60 DF B6 74 

0018F570 : 63 73 6D E0 01 00 00 00 03 00 00 00 94 F5 18 00 

0018F580 : 63 73 6D E0 01 00 00 00 00 00 00 00 00 00 00 00 

0018F590 : 03 00 00 00 20 05 93 19 B0 F5 18 00 04 D6 B9 74 

0018F5A0 : BC F5 18 00 FD 3E B7 74 B0 F5 18 00 04 D6 B9 74 

0018F5B0 : 10 2A B1 74 04 1E B1 74 00 00 00 00 14 F6 18 00 

0018F5C0 : D6 23 40 00 10 64 1B 11 0C 0F FB C7 FE FF FF FF 

0018F5D0 : 3A 3C B7 74 43 32 40 00 41 B6 11 01 79 42 EA CF 

0018F5E0 : 30 08 DE 59 FC 12 92 10 C8 1D BF 10 20 08 DE 59 

0018F5F0 : FC 12 92 10 C8 1D BF 10 E8 F5 18 00 44 F8 18 00 

0018F600 : 41 B6 11 01 DC F5 18 00 44 F8 18 00 C0 93 74 00 

 

Launch Info 

002C 002C 002C 002C 002C 002C 002C 0141 

0000 0000 0000 0000 0000 0000 0000 0000 

0000 0000 0000 0000 0000 0000 0000 0000 

0000 0000 0000 0000 0000 0000 0000 0000 

 

Job : Swordman

 

[VModCinnamon]

You might need to perform a reinstall.
Before doing so, create a backup of the current RO folder then proceed through the listed guidelines below.
 
General troubleshooting (Classic server version):

• If Ragnarok is installed under C:\Program Files or C:\Program Files (x86)  move the folder somewhere else outside said directories.
• Set clragexe.exe run-level to administrator. Right click the file > Choose Properties > Choose Compatibility tab > Choose Run this program as an administrator > Apply > Ok.
• Recheck Setup_Classic.exe settings (video and sound), the file must be executed as an admin beforehand, same steps above.
• Make sure you have the proper C++ package, do a package reinstall if needed. Download link available at Problem #5 here.
• Completely uninstall Norton Power Eraser.
• Do a fresh installation of the game.

Some points to keep in mind when reinstalling/patching (Classic server version):

• Make sure you are using the latest client (official link, mirror links).
• Run ClassicRO.exe as an admin all the time to avoid patching problems.
• Have one single instance of the patcher, note that all game clients must not be running during the installation and patching process.
• Keep an eye on the patching bar for any issues.
• In case of "failed to get file" browse iRO Classic FTP server and manually download the patch in question, place the file(s) under your RO folder, run the patcher again.
• Any other: Refer to this thread for common issues and their solutions.

 

Let us know how that goes.

[micky78]

hello thank you, i had to reinstall the game delete all folders

[VModCinnamon]

Are you able to log to your character fine and the Knight's guild without issues?

[micky78]

yes so far, it worked

[VModCinnamon]

Glad to hear

Let us know if any other error comes up! Good luck with your adventures.