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Do not tell me to start a ticket I still can't


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#1 tunwaia

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Posted 24 August 2019 - 07:53 AM

I tried writing to Campitor over a month ago regarding this issue. I realize he had some family issues so I went and deleted my message just yesterday as it still hadn't been read or answered.

I am being told in support to change my password to contain a number..... it brings up the panels to fill in then refuses to do anything. I cannot type in a thing to any of the boxes.

Am I the only one this is happening to?

I would appreciate some help from someone at Gravity, a month is a wee bit much for the same issue to persist.

Thanks


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#2 nyyaan

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Posted 24 August 2019 - 11:49 AM

Usually VMODCin is always swift at helping andase like this. Weird that recently he’s been inactive or gone. Have you tried sending a message to Cinna?
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#3 tunwaia

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Posted 24 August 2019 - 02:20 PM

Thanks for the heads up . I will try again Monday when the office is open =)


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#4 VModCinnamon

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Posted 24 August 2019 - 02:47 PM

Greetings tunwaia,

Please PM me a summery of your issue and what you have tried this far, I should be able to assist further.

Campitor normally does not handle tickets or the related anymore.


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