8 replies to this topic

[8398130604201343757]

Hello, there!

 

Since the last week or so I'm having these crash issues. They happen pretty often (20~25min or so) every time I'm playing the game. The game freezes for 1 second and then closes, leaving no error pop-up or warn, so I guess that's even harder to track down where this problem comes from.

 

I've already tried:

- reinstalling the game;

- reinstalling and manually patching the game;

- unninstaling, cleaning registry and other tracks, installing a fresh version on a different disk;

- all the above, updating EAC and Sakray before running the game launcher.

 

I just don't know how to deal with this. I was hopeful this would be fixed within a patch or so, but it didn't so far.

 

Anyone there having the same problem? Any ideas on how to solve this?

[8398130604201343757]

No insights on how to solve this?

[VModCinnamon]

Hello,

Download Appcrashview, the link is found at the bottom of this page.

See if there's any relevant and recent error to Ragnarok. If you do find any post them here or in a PM.

 

Also I'd suggest going through manual patching guidelines here, as it may require more than once to repatch.

You don't need to patch up Sakray by the way.

[8398130604201343757]

This is what I'm getting from the AppCrashView you've suggested.

 

Spoiler most recent code error

Version=1
EventType=APPCRASH
EventTime=132251399924514649
ReportType=2
Consent=1
UploadTime=132251399926332389
ReportStatus=268435456
ReportIdentifier=0d04d197-1e47-4355-8cad-75ca923b075b
IntegratorReportIdentifier=15ce2590-73bf-4882-ac74-1ccb83451e2d
Wow64Host=34404
Wow64Guest=332
NsAppName=Ragexe.exe
AppSessionGuid=00002bf0-0001-010f-90ca-bf57f0d9d501
TargetAppId=W:0006a02dd5b1eed46aebd66d52afae99b74f0000ffff!00006d9769b8737285d1354988869368a1cc2f92fe67!Ragexe.exe
TargetAppVer=2019//12//11:00:23:04!95d830!Ragexe.exe
BootId=4294967295
ServiceSplit=1970077696
TargetAsId=1427
IsFatal=1
EtwNonCollectReason=1
Response.BucketId=50a6b66698bd9ce47929363a8bb77ce3
Response.BucketTable=1
Response.LegacyBucketId=1813039950073396451
Response.type=4
Sig[0].Name=Nome do Aplicativo
Sig[0].Value=Ragexe.exe
Sig[1].Name=Versão do Aplicativo
Sig[1].Value=0.0.0.0
Sig[2].Name=Carimbo de Data//Hora do Aplicativo
Sig[2].Value=5df036e8
Sig[3].Name=Nome do Módulo de Falhas
Sig[3].Value=StackHash_2beb
Sig[4].Name=Versão do Módulo de Falhas
Sig[4].Value=0.0.0.0
Sig[5].Name=Carimbo de Data//Hora do Módulo de Falhas
Sig[5].Value=00000000
Sig[6].Name=Código de Exceção
Sig[6].Value=c0000005
Sig[7].Name=Deslocamento de Exceção
Sig[7].Value=PCH_C8_FROM_ntdll+0x0007232C
DynamicSig[1].Name=Versão do sistema operacional
DynamicSig[1].Value=10.0.18362.2.0.0.768.100
DynamicSig[2].Name=Identificação da Localidade
DynamicSig[2].Value=1046
DynamicSig[22].Name=Informações Adicionais 1
DynamicSig[22].Value=2beb
DynamicSig[23].Name=Informações Adicionais 2
DynamicSig[23].Value=2beba6fb4680d73a8c78ca7c24ccdb46
DynamicSig[24].Name=Informações Adicionais 3
DynamicSig[24].Value=16d3
DynamicSig[25].Name=Informações Adicionais 4
DynamicSig[25].Value=16d337f2a6ce638a8068e19315330b27
UI[2]=C:\RO\Ragexe.exe
LoadedModule[0]=C:\RO\Ragexe.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[4]=C:\RO\ijl15.dll
LoadedModule[5]=C:\RO\binkw32.dll
LoadedModule[6]=C:\WINDOWS\System32\WS2_32.dll
LoadedModule[7]=C:\WINDOWS\SYSTEM32\DDRAW.dll
LoadedModule[8]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[9]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[10]=C:\WINDOWS\System32\USER32.dll
LoadedModule[11]=C:\WINDOWS\System32\SspiCli.dll
LoadedModule[12]=C:\WINDOWS\System32\win32u.dll
LoadedModule[13]=C:\WINDOWS\System32\CRYPTBASE.dll
LoadedModule[14]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[15]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[16]=C:\WINDOWS\System32\sechost.dll
LoadedModule[17]=C:\WINDOWS\SYSTEM32\DCIMAN32.dll
LoadedModule[18]=C:\RO\mss32.dll
LoadedModule[19]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[20]=C:\WINDOWS\SYSTEM32\dxgi.dll
LoadedModule[21]=C:\WINDOWS\System32\IMM32.dll
LoadedModule[22]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[23]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[24]=C:\WINDOWS\SYSTEM32\dxcore.dll
LoadedModule[25]=C:\WINDOWS\System32\ADVAPI32.dll
LoadedModule[26]=C:\RO\cps.dll
LoadedModule[27]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[28]=C:\RO\granny2.dll
LoadedModule[29]=C:\RO\MSVCP110.dll
LoadedModule[30]=C:\WINDOWS\System32\ole32.dll
LoadedModule[31]=C:\WINDOWS\System32\PSAPI.DLL
LoadedModule[32]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll
LoadedModule[33]=C:\WINDOWS\System32\cfgmgr32.dll
LoadedModule[34]=C:\RO\MSVCR110.dll
LoadedModule[35]=C:\WINDOWS\System32\combase.dll
LoadedModule[36]=C:\WINDOWS\System32\SHELL32.dll
LoadedModule[37]=C:\WINDOWS\System32\shcore.dll
LoadedModule[38]=C:\WINDOWS\System32\windows.storage.dll
LoadedModule[39]=C:\WINDOWS\System32\profapi.dll
LoadedModule[40]=C:\WINDOWS\System32\powrprof.dll
LoadedModule[41]=C:\WINDOWS\System32\UMPDC.dll
LoadedModule[42]=C:\WINDOWS\System32\shlwapi.dll
LoadedModule[43]=C:\WINDOWS\System32\kernel.appcore.dll
LoadedModule[44]=C:\WINDOWS\System32\cryptsp.dll
LoadedModule[45]=C:\RO\steam_api.dll
LoadedModule[46]=C:\WINDOWS\SYSTEM32\NETAPI32.dll
LoadedModule[47]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[48]=C:\RO\defcps.DLL
LoadedModule[49]=C:\WINDOWS\System32\bcrypt.dll
LoadedModule[50]=C:\RO\Mp3dec.asi
LoadedModule[51]=C:\RO\Mssfast.m3d
LoadedModule[52]=C:\WINDOWS\SYSTEM32\DSOUND.DLL
LoadedModule[53]=C:\WINDOWS\System32\clbcatq.dll
LoadedModule[54]=C:\WINDOWS\System32\MMDevApi.dll
LoadedModule[55]=C:\WINDOWS\System32\DEVOBJ.dll
LoadedModule[56]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
LoadedModule[57]=C:\WINDOWS\SYSTEM32\wintypes.dll
LoadedModule[58]=C:\WINDOWS\SYSTEM32\resourcepolicyclient.dll
LoadedModule[59]=C:\Windows\System32\Windows.UI.dll
LoadedModule[60]=C:\Windows\System32\TextInputFramework.dll
LoadedModule[61]=C:\Windows\System32\InputHost.dll
LoadedModule[62]=C:\Windows\System32\CoreMessaging.dll
LoadedModule[63]=C:\Windows\System32\PROPSYS.dll
LoadedModule[64]=C:\Windows\System32\CoreUIComponents.dll
LoadedModule[65]=C:\WINDOWS\SYSTEM32\ntmarta.dll
LoadedModule[66]=C:\WINDOWS\SYSTEM32\avrt.dll
LoadedModule[67]=C:\WINDOWS\System32\MSCTF.dll
LoadedModule[68]=C:\WINDOWS\SYSTEM32\iertutil.dll
LoadedModule[69]=C:\RO\data\nospam.dll
LoadedModule[70]=C:\RO\EasyAntiCheat\EasyAntiCheat_x86.dll
LoadedModule[71]=C:\WINDOWS\System32\CRYPT32.dll
LoadedModule[72]=C:\WINDOWS\System32\MSASN1.dll
LoadedModule[73]=C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch_base.inf_amd64_a5a132c6d8339491\igdumdim32.dll
LoadedModule[74]=C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch_base.inf_amd64_a5a132c6d8339491\igd9dxva32.dll
LoadedModule[75]=C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch_base.inf_amd64_a5a132c6d8339491\igdinfo32.dll
LoadedModule[76]=C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch_base.inf_amd64_a5a132c6d8339491\igc32.dll
LoadedModule[77]=C:\WINDOWS\SYSTEM32\D3DIM700.DLL
LoadedModule[78]=C:\RO\data\nospam2.dll
LoadedModule[79]=C:\RO\data\hidevend.dll
LoadedModule[80]=C:\RO\data\hidechat.dll
LoadedModule[81]=C:\RO\data\classic.enhancements.dll
LoadedModule[82]=C:\RO\data\party.dll
LoadedModule[83]=C:\WINDOWS\SYSTEM32\dwmapi.dll
LoadedModule[84]=C:\WINDOWS\system32\mswsock.dll
LoadedModule[85]=C:\WINDOWS\SYSTEM32\secur32.dll
LoadedModule[86]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
LoadedModule[87]=C:\WINDOWS\System32\NSI.dll
LoadedModule[88]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[89]=C:\WINDOWS\System32\fwpuclnt.dll
LoadedModule[90]=C:\Windows\System32\rasadhlp.dll
LoadedModule[91]=C:\WINDOWS\System32\schannel.dll
LoadedModule[92]=C:\WINDOWS\SYSTEM32\mskeyprotect.dll
LoadedModule[93]=C:\WINDOWS\SYSTEM32\ncrypt.dll
LoadedModule[94]=C:\WINDOWS\SYSTEM32\NTASN1.dll
LoadedModule[95]=C:\WINDOWS\system32\ncryptsslp.dll
LoadedModule[96]=C:\WINDOWS\SYSTEM32\winhttp.dll
LoadedModule[97]=C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[98]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL
LoadedModule[99]=C:\WINDOWS\SYSTEM32\WINNSI.DLL
LoadedModule[100]=C:\RO\DBGHELP.DLL
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=18362
OsInfo[3].Key=ubr
OsInfo[3].Value=592
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=1046
OsInfo[7].Key=geoid
OsInfo[7].Value=32
OsInfo[8].Key=sku
OsInfo[8].Value=100
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=768
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=341100
OsInfo[15].Key=osinsty
OsInfo[15].Value=1
OsInfo[16].Key=iever
OsInfo[16].Value=11.592.18362.0-11.0.170
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=24450
OsInfo[19].Key=svolsz
OsInfo[19].Value=445
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=190318
OsInfo[22].Key=bldtm
OsInfo[22].Value=1202
OsInfo[23].Key=bldbrch
OsInfo[23].Value=19h1_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.18362.592.amd64fre.19h1_release.190318-1202
OsInfo[30].Key=buildflightid
OsInfo[30].Value=c6fd982d-3db0-4c85-ad39-3f53cc479214
OsInfo[31].Key=edition
OsInfo[31].Value=CoreSingleLanguage
OsInfo[32].Key=ring
OsInfo[33].Key=expid
OsInfo[34].Key=containerid
OsInfo[35].Key=containertype
OsInfo[36].Key=edu
OsInfo[36].Value=0
FriendlyEventName=Parou de funcionar
ConsentKey=APPCRASH
AppName=Ragexe.exe
AppPath=C:\RO\Ragexe.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=2E4F55BEF27FB2511F9CD2CDE5ECB8EC
MetadataHash=68985814

 

Spoiler this one is from last week before i reinstall the game

Version=1
EventType=APPCRASH
EventTime=132229332996036759
ReportType=2
Consent=1
UploadTime=132229332997682326
ReportStatus=268435456
ReportIdentifier=1f7c8f7b-000b-4035-83ae-030c97709ade
IntegratorReportIdentifier=b2592fba-0fdb-4617-9a1d-81eb81417c7d
Wow64Host=34404
Wow64Guest=332
NsAppName=Ragexe.exe
AppSessionGuid=00003fe4-0001-00ed-9e68-eff9dfc5d501
TargetAppId=W:000016633d1b500635166df386200a84700900000904!00006d9769b8737285d1354988869368a1cc2f92fe67!Ragexe.exe
TargetAppVer=2019//12//11:00:23:04!95d830!Ragexe.exe
BootId=4294967295
ServiceSplit=1968242688
TargetAsId=3360
IsFatal=1
EtwNonCollectReason=1
Response.BucketId=50a6b66698bd9ce47929363a8bb77ce3
Response.BucketTable=1
Response.LegacyBucketId=1813039950073396451
Response.type=4
Sig[0].Name=Nome do Aplicativo
Sig[0].Value=Ragexe.exe
Sig[1].Name=Versão do Aplicativo
Sig[1].Value=0.0.0.0
Sig[2].Name=Carimbo de Data//Hora do Aplicativo
Sig[2].Value=5df036e8
Sig[3].Name=Nome do Módulo de Falhas
Sig[3].Value=StackHash_2beb
Sig[4].Name=Versão do Módulo de Falhas
Sig[4].Value=0.0.0.0
Sig[5].Name=Carimbo de Data//Hora do Módulo de Falhas
Sig[5].Value=00000000
Sig[6].Name=Código de Exceção
Sig[6].Value=c0000005
Sig[7].Name=Deslocamento de Exceção
Sig[7].Value=PCH_C4_FROM_ntdll+0x0007232C
DynamicSig[1].Name=Versão do sistema operacional
DynamicSig[1].Value=10.0.18362.2.0.0.768.100
DynamicSig[2].Name=Identificação da Localidade
DynamicSig[2].Value=1046
DynamicSig[22].Name=Informações Adicionais 1
DynamicSig[22].Value=2beb
DynamicSig[23].Name=Informações Adicionais 2
DynamicSig[23].Value=2beba6fb4680d73a8c78ca7c24ccdb46
DynamicSig[24].Name=Informações Adicionais 3
DynamicSig[24].Value=16d3
DynamicSig[25].Name=Informações Adicionais 4
DynamicSig[25].Value=16d337f2a6ce638a8068e19315330b27
UI[2]=C:\Program Files (x86)\Gravity Interactive, Inc\Ragnarok Online Transcendence\Ragexe.exe
LoadedModule[0]=C:\Program Files (x86)\Gravity Interactive, Inc\Ragnarok Online Transcendence\Ragexe.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\System32\WS2_32.dll
LoadedModule[5]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[6]=C:\WINDOWS\System32\SspiCli.dll
LoadedModule[7]=C:\WINDOWS\System32\CRYPTBASE.dll
LoadedModule[8]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[9]=C:\Program Files (x86)\Gravity Interactive, Inc\Ragnarok Online Transcendence\ijl15.dll
LoadedModule[10]=C:\Program Files (x86)\Gravity Interactive, Inc\Ragnarok Online Transcendence\binkw32.dll
LoadedModule[11]=C:\WINDOWS\SYSTEM32\DDRAW.dll
LoadedModule[12]=C:\WINDOWS\System32\sechost.dll
LoadedModule[13]=C:\Program Files (x86)\Gravity Interactive, Inc\Ragnarok Online Transcendence\mss32.dll
LoadedModule[14]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[15]=C:\WINDOWS\System32\USER32.dll
LoadedModule[16]=C:\WINDOWS\System32\IMM32.dll
LoadedModule[17]=C:\WINDOWS\System32\win32u.dll
LoadedModule[18]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[19]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[20]=C:\Program Files (x86)\Gravity Interactive, Inc\Ragnarok Online Transcendence\cps.dll
LoadedModule[21]=C:\WINDOWS\System32\ADVAPI32.dll
LoadedModule[22]=C:\Program Files (x86)\Gravity Interactive, Inc\Ragnarok Online Transcendence\granny2.dll
LoadedModule[23]=C:\WINDOWS\System32\PSAPI.DLL
LoadedModule[24]=C:\Program Files (x86)\Gravity Interactive, Inc\Ragnarok Online Transcendence\MSVCP110.dll
LoadedModule[25]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[26]=C:\WINDOWS\System32\ole32.dll
LoadedModule[27]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll
LoadedModule[28]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[29]=C:\WINDOWS\System32\cfgmgr32.dll
LoadedModule[30]=C:\WINDOWS\SYSTEM32\dxgi.dll
LoadedModule[31]=C:\WINDOWS\System32\combase.dll
LoadedModule[32]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[33]=C:\Program Files (x86)\Gravity Interactive, Inc\Ragnarok Online Transcendence\MSVCR110.dll
LoadedModule[34]=C:\WINDOWS\SYSTEM32\DCIMAN32.dll
LoadedModule[35]=C:\WINDOWS\SYSTEM32\dxcore.dll
LoadedModule[36]=C:\WINDOWS\System32\SHELL32.dll
LoadedModule[37]=C:\WINDOWS\System32\shcore.dll
LoadedModule[38]=C:\WINDOWS\System32\windows.storage.dll
LoadedModule[39]=C:\WINDOWS\System32\profapi.dll
LoadedModule[40]=C:\WINDOWS\System32\powrprof.dll
LoadedModule[41]=C:\WINDOWS\System32\UMPDC.dll
LoadedModule[42]=C:\WINDOWS\System32\shlwapi.dll
LoadedModule[43]=C:\WINDOWS\System32\kernel.appcore.dll
LoadedModule[44]=C:\WINDOWS\System32\cryptsp.dll
LoadedModule[45]=C:\Program Files (x86)\Gravity Interactive, Inc\Ragnarok Online Transcendence\steam_api.dll
LoadedModule[46]=C:\WINDOWS\SYSTEM32\NETAPI32.dll
LoadedModule[47]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[48]=C:\Program Files (x86)\Gravity Interactive, Inc\Ragnarok Online Transcendence\defcps.DLL
LoadedModule[49]=C:\WINDOWS\System32\bcrypt.dll
LoadedModule[50]=C:\Program Files (x86)\Gravity Interactive, Inc\Ragnarok Online Transcendence\Mp3dec.asi
LoadedModule[51]=C:\Program Files (x86)\Gravity Interactive, Inc\Ragnarok Online Transcendence\Mssfast.m3d
LoadedModule[52]=C:\WINDOWS\SYSTEM32\DSOUND.DLL
LoadedModule[53]=C:\WINDOWS\System32\clbcatq.dll
LoadedModule[54]=C:\WINDOWS\System32\MMDevApi.dll
LoadedModule[55]=C:\WINDOWS\System32\DEVOBJ.dll
LoadedModule[56]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
LoadedModule[57]=C:\WINDOWS\SYSTEM32\wintypes.dll
LoadedModule[58]=C:\WINDOWS\SYSTEM32\resourcepolicyclient.dll
LoadedModule[59]=C:\Windows\System32\Windows.UI.dll
LoadedModule[60]=C:\Windows\System32\TextInputFramework.dll
LoadedModule[61]=C:\Windows\System32\InputHost.dll
LoadedModule[62]=C:\Windows\System32\CoreMessaging.dll
LoadedModule[63]=C:\Windows\System32\CoreUIComponents.dll
LoadedModule[64]=C:\Windows\System32\PROPSYS.dll
LoadedModule[65]=C:\WINDOWS\SYSTEM32\ntmarta.dll
LoadedModule[66]=C:\WINDOWS\SYSTEM32\avrt.dll
LoadedModule[67]=C:\WINDOWS\System32\MSCTF.dll
LoadedModule[68]=C:\WINDOWS\SYSTEM32\iertutil.dll
LoadedModule[69]=C:\Program Files (x86)\Gravity Interactive, Inc\Ragnarok Online Transcendence\EasyAntiCheat\EasyAntiCheat_x86.dll
LoadedModule[70]=C:\WINDOWS\System32\CRYPT32.dll
LoadedModule[71]=C:\WINDOWS\System32\MSASN1.dll
LoadedModule[72]=C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch_base.inf_amd64_a5a132c6d8339491\igdumdim32.dll
LoadedModule[73]=C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch_base.inf_amd64_a5a132c6d8339491\igd9dxva32.dll
LoadedModule[74]=C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch_base.inf_amd64_a5a132c6d8339491\igdinfo32.dll
LoadedModule[75]=C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch_base.inf_amd64_a5a132c6d8339491\igc32.dll
LoadedModule[76]=C:\WINDOWS\SYSTEM32\D3DIM700.DLL
LoadedModule[77]=C:\WINDOWS\SYSTEM32\dwmapi.dll
LoadedModule[78]=C:\WINDOWS\system32\mswsock.dll
LoadedModule[79]=C:\WINDOWS\SYSTEM32\secur32.dll
LoadedModule[80]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
LoadedModule[81]=C:\WINDOWS\System32\NSI.dll
LoadedModule[82]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[83]=C:\WINDOWS\System32\fwpuclnt.dll
LoadedModule[84]=C:\Windows\System32\rasadhlp.dll
LoadedModule[85]=C:\WINDOWS\System32\schannel.dll
LoadedModule[86]=C:\WINDOWS\SYSTEM32\mskeyprotect.dll
LoadedModule[87]=C:\WINDOWS\SYSTEM32\ncrypt.dll
LoadedModule[88]=C:\WINDOWS\SYSTEM32\NTASN1.dll
LoadedModule[89]=C:\WINDOWS\system32\ncryptsslp.dll
LoadedModule[90]=C:\Program Files (x86)\Gravity Interactive, Inc\Ragnarok Online Transcendence\DBGHELP.DLL
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=18362
OsInfo[3].Key=ubr
OsInfo[3].Value=535
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=1046
OsInfo[7].Key=geoid
OsInfo[7].Value=32
OsInfo[8].Key=sku
OsInfo[8].Value=100
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=768
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=304322
OsInfo[15].Key=osinsty
OsInfo[15].Value=1
OsInfo[16].Key=iever
OsInfo[16].Value=11.535.18362.0-11.0.165
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=24450
OsInfo[19].Key=svolsz
OsInfo[19].Value=445
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=190318
OsInfo[22].Key=bldtm
OsInfo[22].Value=1202
OsInfo[23].Key=bldbrch
OsInfo[23].Value=19h1_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.18362.535.amd64fre.19h1_release.190318-1202
OsInfo[30].Key=buildflightid
OsInfo[30].Value=c6fd982d-3db0-4c85-ad39-3f53cc479214
OsInfo[31].Key=edition
OsInfo[31].Value=CoreSingleLanguage
OsInfo[32].Key=ring
OsInfo[33].Key=expid
OsInfo[34].Key=containerid
OsInfo[35].Key=containertype
OsInfo[36].Key=edu
OsInfo[36].Value=0
FriendlyEventName=Parou de funcionar
ConsentKey=APPCRASH
AppName=Ragexe.exe
AppPath=C:\Program Files (x86)\Gravity Interactive, Inc\Ragnarok Online Transcendence\Ragexe.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=2E4F55BEF27FB2511F9CD2CDE5ECB8EC
MetadataHash=-1961823378

 

If any of this helps, I can deliver more of these reports, since i got lots of them: 

 

 

 

I've already tried manually patching the game, tho. Still crashing. :c

[boomhowier]

not sure if this will help, i also was experiencing odd crashes and sometimes a computer lock up. i switched to windowed mode and haven't had a crash or freeze while playing since.

[VModCinnamon]

Thank you.

 

Are you on a laptop?

Just checking, Intel HD Graphics DLLs are coming up and if I recall correctly those do not work well with RO. This was reported some time ago, it may have been fixed by then but I am not sure if this is the problem here.

I'd suggest a couple of things so please try to go through them one at a time

 

• Manually update the graphic drivers from the manufacturer website instead of using Windows Updater.
• Double check Setup.exe found in RO folder, ensure it is being launched as an admin and the settings are set appropriately.
• Manually update the sound drivers from the manufacturer website instead of using Windows Updater.
• Double check your Antivirus that it is up to date, all of RO exe files are whitelisted, the same goes for EAC folder.
• If you have a secondary device at home, copy-paste game folder and test if the crash happens. I am honestly suspecting it being a hardware/driver issue but that test will tell us.
• Make sure Windows is updated, this will update DirectX with it.

Forgot to ask, did you download RO through Steam or from the WP website?

[8398130604201343757]

not sure if this will help, i also was experiencing odd crashes and sometimes a computer lock up. i switched to windowed mode and haven't had a crash or freeze while playing since.

 

Will check this out! Thanks for the tip!

 

Thank you.

 

Are you on a laptop?

Just checking, Intel HD Graphics DLLs are coming up and if I recall correctly those do not work well with RO. This was reported some time ago, it may have been fixed by then but I am not sure if this is the problem here.

I'd suggest a couple of things so please try to go through them one at a time

 

• Manually update the graphic drivers from the manufacturer website instead of using Windows Updater.
• Double check Setup.exe found in RO folder, ensure it is being launched as an admin and the settings are set appropriately.
• Manually update the sound drivers from the manufacturer website instead of using Windows Updater.
• Double check your Antivirus that it is up to date, all of RO exe files are whitelisted, the same goes for EAC folder.
• If you have a secondary device at home, copy-paste game folder and test if the crash happens. I am honestly suspecting it being a hardware/driver issue but that test will tell us.
• Make sure Windows is updated, this will update DirectX with it.

Forgot to ask, did you download RO through Steam or from the WP website?

 

Yea, I'm on a Lenovo Legion series. I downloaded RO from the warpportal website only.

Gonna check all of these, and will test the game for today. I'll bring back more info after doing this.

 

Thanks for the help!

[BixoDaGoiaba]

I'm having this problem too, already tried everything but the game keeping just shoting down by no reason, no error msg, no crash msg....

[8398130604201343757]

Looks like the fullscreen mode was triggering these crashes. Ever since I changed the settings to window mode I had only one crash, and I was afk when it happened.

 

 

I'm having this problem too, already tried everything but the game keeping just shoting down by no reason, no error msg, no crash msg....

 

Are you playing in fullscreen mode? If so, you may want to change it for window mode. This one tip was the most efficient for me so far, despite doing all the stuff mentioned here.