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Server Move Notice & Expected Downtime 2/24 - 2/26


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#26 aTID2

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Posted 27 February 2020 - 02:30 AM

Is Enriched Hammer activated? It seems Fire Sale is not on.


choas need to closed instance firesale are gone

we cant enter instance it always cancels when count 0
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#27 GilangDLZ

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Posted 27 February 2020 - 02:45 AM

choas need to closed instance firesale are gone

we cant enter instance it always cancels when count 0

 

Just wait for the fix bro, patience, it is just up, give them sometime to rest.


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#28 aTID2

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Posted 27 February 2020 - 03:00 AM

i mean, im fine with extension of maintenance time.
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#29 VModCinnamon

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Posted 27 February 2020 - 03:02 AM

Is Enriched Hammer activated? It seems Fire Sale is not on.

 

Should be.

Fire Sale has to be manually activated, probably wait till it's office hours for an official response on that as well as instance booking issue.


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#30 Jeneeus

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Posted 27 February 2020 - 03:10 AM

Should be.
Fire Sale has to be manually activated, probably wait till it's office hours for an official response on that as well as instance booking issue.


Thanks for the answer. :thx:
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#31 DragonAco

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Posted 27 February 2020 - 03:27 AM

hmm .. mind i ask . did our vip freeze during the server down ?

 

my vip suddenly left 10 hour ><

 

 


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#32 ElenaGilbert

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Posted 27 February 2020 - 03:30 AM

server rate meaning exp AND drop or just exp again?


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#33 Batima

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Posted 27 February 2020 - 03:51 AM

shame.

 


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#34 neto4ndrade

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Posted 27 February 2020 - 04:04 AM

sooo. we cant buy KP yet?


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#35 MegaEdge

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Posted 27 February 2020 - 04:08 AM

So no events for RT?


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#36 Vladdin

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Posted 27 February 2020 - 04:31 AM

Oh enriched refine is on? Okay time to get them enrichies
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#37 VModCinnamon

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Posted 27 February 2020 - 05:27 AM

sooo. we cant buy KP yet?

 

You should be able to.
Edit: Website may not be ready, having difficulty connecting to login page. Will try to get an update on this soon.

 

So no events for RT?

 

Server rate will be adjusted later in the day.


Edited by VModCinnamon, 27 February 2020 - 05:34 AM.

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#38 Acneves

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Posted 27 February 2020 - 05:40 AM

Guys, when support page will come back?

Having issues trying to buy VIP, i lost my kafra point but didn't recevid the vip item


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#39 VModCinnamon

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Posted 27 February 2020 - 05:46 AM

Guys, when support page will come back?

Having issues trying to buy VIP, i lost my kafra point but didn't recevid the vip item

 

Seems to be down still, there's no ETA to provide at this hour.

Can you explain about the missing KP?


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#40 Redsignzz

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Posted 27 February 2020 - 05:47 AM

always disconnected from server 


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#41 Shunned11

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Posted 27 February 2020 - 05:57 AM

Where did the server move to ?

Is los angeles still the best proxy to select on VPN services to reduce latency ?


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#42 awesomegeek

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Posted 27 February 2020 - 05:58 AM

long queue for Instance and then gets cancelled anyway what the heck.


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#43 VModCinnamon

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Posted 27 February 2020 - 06:13 AM

always disconnected from server 

 

At what point do you disconnect? Which server are you getting the issue on?

 

Where did the server move to ?

Is los angeles still the best proxy to select on VPN services to reduce latency ?

 

Still within the same state, and yes or any US west coast server.


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#44 Acneves

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Posted 27 February 2020 - 06:14 AM

Seems to be down still, there's no ETA to provide at this hour.

Can you explain about the missing KP?

Sure.

I was trying to buy vip package from cash shop, when i clicked to buy, nothing happened. Really, nothing at all, no chat window.. nothing.

So i logout on my char on log again, when i enter the cash shop again, i was with 250kp missing and no vip item on my inventory.

I already was at prontera trying to buy it


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#45 VModCinnamon

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Posted 27 February 2020 - 06:22 AM

Sure.

I was trying to buy vip package from cash shop, when i clicked to buy, nothing happened. Really, nothing at all, no chat window.. nothing.

So i logout on my char on log again, when i enter the cash shop again, i was with 250kp missing and no vip item on my inventory.

I already was at prontera trying to buy it

 

Please PM me the name of character that you tried to purchase on, also your server.


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#46 Acneves

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Posted 27 February 2020 - 06:43 AM

Please PM me the name of character that you tried to purchase on, also your server.

Sent! thank you, Cinnamon!


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#47 awesomegeek

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Posted 27 February 2020 - 06:48 AM

I0vQedxk_t.png

 

dUpHv86D_t.png


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#48 Jeneeus

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Posted 27 February 2020 - 06:50 AM

It seems Thor does not have a problem with the instance queue, though the server itself is a little bit lag. I tried to play other games but it seems that I didn't experienced any lag from those.


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#49 Ucatolica

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Posted 27 February 2020 - 06:55 AM

Hello! RT and RO1 is now open. 

 

During the next weekly maintenance we will be giving away 5 day VIP item for users who logged in from from 2/16 - 2/30. This item will be character bound and must be claimed by 3/11. Tomorrow during the day a server rate event will be started for all servers.

 Hello, OGH seems to be bugged, check image, i didn't try other instances today, but when i get reservation number is 6 or 7, when finally is my turn the reservation is cancelled (4 times).

https://i.imgur.com/7gGoNuI.jpg


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#50 VModCinnamon

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Posted 27 February 2020 - 06:59 AM

This is a known issue after server's move.

Still awaiting a follow up from the staff.


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