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error sending item to inactive user


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#1 pinkylechuga

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Posted 17 June 2020 - 07:14 AM

Sorry for using this alternative account, since I am a steam user,

 

Sorry for using this alternative account, since i'm  steam user

 

Today at May 17 at 8, I wanted to send 99 rainbow jellopy to my alternate character who is chef (nick : Whiteice) and by mistake I mistakenly sent it to an inactive lvl 1 magician (user: white) help me pls   :unsure: .

 

pd: I spent hours getting this item

 

pd2:  sorry for my bad English, and send ticket to dragon saga for error again. Sorry 

 

 

mi user its : pinkyfafi - priest mlvl 40 

 

 

 

 


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#2 squaremusics

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Posted 18 June 2020 - 07:01 AM

 

Sorry for using this alternative account, since I am a steam user,

 

Sorry for using this alternative account, since i'm  steam user

 

Today at May 17 at 8, I wanted to send 99 rainbow jellopy to my alternate character who is chef (nick : Whiteice) and by mistake I mistakenly sent it to an inactive lvl 1 magician (user: white) help me pls   :unsure: .

 

pd: I spent hours getting this item

 

pd2:  sorry for my bad English, and send ticket to dragon saga for error again. Sorry 

 

 

mi user its : pinkyfafi - priest mlvl 40

 

If you have any trouble or problem with that, mail to :

support.warpportal.com and explain your situation so they would respond to your problem.


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#3 Varitas

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Posted 19 June 2020 - 04:52 PM

Hello, 

 

Yes what squaremusics said.  Simply send a ticket to Warpportal Support at support.warpportal.com and they should be able to assist you in this matter 


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