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#1 Zangeon

Zangeon

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Posted 14 September 2020 - 07:05 PM

Cant stay logged in no matter what i try. Already have ANSEL/nVidia overlay off.

 

App Crash View Below

Version=1
EventType=APPCRASH
EventTime=132446158096467873
ReportType=2
Consent=1
UploadTime=132446158099270279
ReportStatus=268435456
ReportIdentifier=73e0df85-bf94-4f30-bbf8-63fa892c2992
IntegratorReportIdentifier=e7e02f1d-fe1d-41b0-a84d-bce48e97b196
Wow64Host=34404
Wow64Guest=332
NsAppName=Ragexe.exe
AppSessionGuid=00001e90-0001-00cd-8afc-835c138bd601
TargetAppId=W:00004e911334b8dd7d7e12e0bf4e4ec14dfc00000904!00007b00597682a3a3d800fde7db2aa276d8903cad55!Ragexe.exe
TargetAppVer=2020//08//19:04:17:07!9c4d9c!Ragexe.exe
BootId=4294967295
ServiceSplit=1963458560
TargetAsId=2564
IsFatal=1
EtwNonCollectReason=4
Response.BucketId=96460172f723cabc6e6cc6b665ead02a
Response.BucketTable=1
Response.LegacyBucketId=2192345605318823978
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=Ragexe.exe
Sig[1].Name=Application Version
Sig[1].Value=0.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=5f3ca7c3
Sig[3].Name=Fault Module Name
Sig[3].Value=StackHash_2beb
Sig[4].Name=Fault Module Version
Sig[4].Value=0.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=00000000
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=PCH_CC_FROM_ntdll+0x000723DC
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.18363.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=2beb
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=2beba6fb4680d73a8c78ca7c24ccdb46
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=53db
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=53db8c1b11568db489d75bee1e8a8aee
UI[2]=C:\Gravity\Ragnarok Online\Ragexe.exe
LoadedModule[0]=C:\Gravity\Ragnarok Online\Ragexe.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\System32\WS2_32.dll
LoadedModule[5]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[6]=C:\WINDOWS\System32\SspiCli.dll
LoadedModule[7]=C:\WINDOWS\System32\CRYPTBASE.dll
LoadedModule[8]=C:\Gravity\Ragnarok Online\ijl15.dll
LoadedModule[9]=C:\Gravity\Ragnarok Online\binkw32.dll
LoadedModule[10]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[11]=C:\WINDOWS\SYSTEM32\DDRAW.dll
LoadedModule[12]=C:\WINDOWS\System32\sechost.dll
LoadedModule[13]=C:\Gravity\Ragnarok Online\mss32.dll
LoadedModule[14]=C:\WINDOWS\System32\IMM32.dll
LoadedModule[15]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[16]=C:\WINDOWS\System32\USER32.dll
LoadedModule[17]=C:\WINDOWS\System32\win32u.dll
LoadedModule[18]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[19]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[20]=C:\Gravity\Ragnarok Online\cps.dll
LoadedModule[21]=C:\Gravity\Ragnarok Online\granny2.dll
LoadedModule[22]=C:\WINDOWS\System32\ADVAPI32.dll
LoadedModule[23]=C:\Gravity\Ragnarok Online\MSVCP110.dll
LoadedModule[24]=C:\WINDOWS\System32\PSAPI.DLL
LoadedModule[25]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[26]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll
LoadedModule[27]=C:\WINDOWS\System32\ole32.dll
LoadedModule[28]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[29]=C:\WINDOWS\System32\cfgmgr32.dll
LoadedModule[30]=C:\WINDOWS\SYSTEM32\dxgi.dll
LoadedModule[31]=C:\WINDOWS\SYSTEM32\DCIMAN32.dll
LoadedModule[32]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[33]=C:\Gravity\Ragnarok Online\MSVCR110.dll
LoadedModule[34]=C:\WINDOWS\System32\combase.dll
LoadedModule[35]=C:\WINDOWS\SYSTEM32\dxcore.dll
LoadedModule[36]=C:\WINDOWS\System32\SHELL32.dll
LoadedModule[37]=C:\WINDOWS\System32\shcore.dll
LoadedModule[38]=C:\WINDOWS\System32\windows.storage.dll
LoadedModule[39]=C:\WINDOWS\System32\profapi.dll
LoadedModule[40]=C:\WINDOWS\System32\powrprof.dll
LoadedModule[41]=C:\WINDOWS\System32\UMPDC.dll
LoadedModule[42]=C:\WINDOWS\System32\shlwapi.dll
LoadedModule[43]=C:\WINDOWS\System32\kernel.appcore.dll
LoadedModule[44]=C:\WINDOWS\System32\cryptsp.dll
LoadedModule[45]=C:\Gravity\Ragnarok Online\steam_api.dll
LoadedModule[46]=C:\WINDOWS\SYSTEM32\NETAPI32.dll
LoadedModule[47]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[48]=C:\Gravity\Ragnarok Online\defcps.DLL
LoadedModule[49]=C:\WINDOWS\System32\bcrypt.dll
LoadedModule[50]=C:\Gravity\Ragnarok Online\Mp3dec.asi
LoadedModule[51]=C:\Gravity\Ragnarok Online\Mssfast.m3d
LoadedModule[52]=C:\WINDOWS\SYSTEM32\DSOUND.DLL
LoadedModule[53]=C:\WINDOWS\System32\clbcatq.dll
LoadedModule[54]=C:\WINDOWS\System32\MMDevApi.dll
LoadedModule[55]=C:\WINDOWS\System32\DEVOBJ.dll
LoadedModule[56]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
LoadedModule[57]=C:\WINDOWS\SYSTEM32\wintypes.dll
LoadedModule[58]=C:\WINDOWS\SYSTEM32\resourcepolicyclient.dll
LoadedModule[59]=C:\Windows\System32\Windows.UI.dll
LoadedModule[60]=C:\Windows\System32\InputHost.dll
LoadedModule[61]=C:\Windows\System32\CoreMessaging.dll
LoadedModule[62]=C:\Windows\System32\PROPSYS.dll
LoadedModule[63]=C:\Windows\System32\CoreUIComponents.dll
LoadedModule[64]=C:\WINDOWS\SYSTEM32\ntmarta.dll
LoadedModule[65]=C:\Windows\System32\TextInputFramework.dll
LoadedModule[66]=C:\WINDOWS\SYSTEM32\avrt.dll
LoadedModule[67]=C:\WINDOWS\System32\MSCTF.dll
LoadedModule[68]=C:\WINDOWS\SYSTEM32\iertutil.dll
LoadedModule[69]=C:\Gravity\Ragnarok Online\EasyAntiCheat\EasyAntiCheat_x86.dll
LoadedModule[70]=C:\WINDOWS\System32\CRYPT32.dll
LoadedModule[71]=C:\WINDOWS\System32\MSASN1.dll
LoadedModule[72]=C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b2dd7130a686a22f\nvldumd.dll
LoadedModule[73]=C:\WINDOWS\SYSTEM32\VERSION.DLL
LoadedModule[74]=C:\WINDOWS\SYSTEM32\cryptnet.dll
LoadedModule[75]=C:\WINDOWS\System32\WINTRUST.DLL
LoadedModule[76]=C:\WINDOWS\System32\imagehlp.dll
LoadedModule[77]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[78]=C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b2dd7130a686a22f\nvd3dum.dll
LoadedModule[79]=C:\WINDOWS\system32\nvspcap.dll
LoadedModule[80]=C:\WINDOWS\SYSTEM32\gpapi.dll
LoadedModule[81]=C:\WINDOWS\SYSTEM32\D3DIM700.DLL
LoadedModule[82]=C:\Gravity\Ragnarok Online\data\nospam2.dll
LoadedModule[83]=C:\Gravity\Ragnarok Online\data\hidevend.dll
LoadedModule[84]=C:\Gravity\Ragnarok Online\data\hidechat.dll
LoadedModule[85]=C:\Gravity\Ragnarok Online\data\classic.enhancements.dll
LoadedModule[86]=C:\Gravity\Ragnarok Online\data\party.dll
LoadedModule[87]=C:\WINDOWS\SYSTEM32\dwmapi.dll
LoadedModule[88]=C:\WINDOWS\system32\mswsock.dll
LoadedModule[89]=C:\WINDOWS\SYSTEM32\secur32.dll
LoadedModule[90]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
LoadedModule[91]=C:\WINDOWS\System32\NSI.dll
LoadedModule[92]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[93]=C:\WINDOWS\System32\fwpuclnt.dll
LoadedModule[94]=C:\Windows\System32\rasadhlp.dll
LoadedModule[95]=C:\WINDOWS\System32\schannel.dll
LoadedModule[96]=C:\WINDOWS\SYSTEM32\mskeyprotect.dll
LoadedModule[97]=C:\WINDOWS\SYSTEM32\ncrypt.dll
LoadedModule[98]=C:\WINDOWS\SYSTEM32\NTASN1.dll
LoadedModule[99]=C:\WINDOWS\system32\ncryptsslp.dll
LoadedModule[100]=C:\Gravity\Ragnarok Online\DBGHELP.DLL
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=18363
OsInfo[3].Key=ubr
OsInfo[3].Value=1082
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=1033
OsInfo[7].Key=geoid
OsInfo[7].Value=244
OsInfo[8].Key=sku
OsInfo[8].Value=48
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=256
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=662400
OsInfo[15].Key=osinsty
OsInfo[15].Value=3
OsInfo[16].Key=iever
OsInfo[16].Value=11.1082.18362.0-11.0.210
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=32718
OsInfo[19].Key=svolsz
OsInfo[19].Value=232
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=190318
OsInfo[22].Key=bldtm
OsInfo[22].Value=1202
OsInfo[23].Key=bldbrch
OsInfo[23].Value=19h1_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.18362.1082.amd64fre.19h1_release.190318-1202
OsInfo[30].Key=buildflightid
OsInfo[30].Value=fa1dd96a-458d-4da2-a7ab-1591283b4d92
OsInfo[31].Key=edition
OsInfo[31].Value=Professional
OsInfo[32].Key=ring
OsInfo[33].Key=expid
OsInfo[34].Key=containerid
OsInfo[35].Key=containertype
OsInfo[36].Key=edu
OsInfo[36].Value=0
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Ragexe.exe
AppPath=C:\Gravity\Ragnarok Online\Ragexe.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=1402D6E111C929C260C65286856738D0
MetadataHash=1782312273

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#2 Drupische

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  • Server:Renewal

Posted 19 September 2020 - 05:21 PM

Did you upgrade your RAM or GPU recently?

 

Some things you can try, according to your dump:

  1. Since you're on Windows 8/8.1, run in windowed mode only, and make sure you're using Direct3D HAL in the game's Setup.exe settings,
  2. downgrade to the oldest driver version for your NVIDIA graphics card (if your card is too new, you may be out of luck), and/or
  3. uninstall NVIDIA GeForce Experience. Others have reported that GeForce Experience causes errors when playing RO.

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#3 Zangeon

Zangeon

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  • Server:Chaos

Posted 20 September 2020 - 06:20 PM

 

Did you upgrade your RAM or GPU recently?

 

Some things you can try, according to your dump:

  1. Since you're on Windows 8/8.1, run in windowed mode only, and make sure you're using Direct3D HAL in the game's Setup.exe settings,
  2. downgrade to the oldest driver version for your NVIDIA graphics card (if your card is too new, you may be out of luck), and/or
  3. uninstall NVIDIA GeForce Experience. Others have reported that GeForce Experience causes errors when playing RO.

 

 

So I'm actually on windows 10 not 8.

 

I always run in windowed. After sending a ticket in and the GM's telling me theres nothing they can do for me because the client wont give an error, i started experimenting by myself.

 

Glad to report swapping to 3D HAL+ TAL from 3D HAL, plus REDUCING the window size to 1280x1080 its at least stopped the crashing.


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#4 Drupische

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Posted 20 September 2020 - 08:26 PM

If you're on 10, then there shouldn't be any problems running full-screen. The only reason why it would generate a crash dump like in your OP is if you have some sort of dual-or more monitor setup, or a monitor that's larger than 1920x1080.

 

Glad to hear you found a workaround, though.


Edited by Drupische, 20 September 2020 - 08:26 PM.

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