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Good Morning Ragnarok Online 11-30-2020


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#1 Campitor

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Posted 30 November 2020 - 03:23 PM

Hello Everyone,
 
1. My weekly Schedule for the coming week.

 ZFtvPa1.png

 
2. Important Information

  • Customer Service Appeal Process
    • There have been reports that some users are not getting tickets resolved in a timely manner, or cases where tickets were found to have been handled inappropriately. If you feel that you are not being heard in your ticket past or present you can pm any of the following staff members on the forums. They will forward your ticket for review and make sure it is handled appropriately.
  • Monthly Content Update Plan, Target Date December 17th
    • Renewal: Illusion of Turtle
    • Transcendence: Thanatos Tower
      • Frenzy Field: Thanatos Tower
      • Headgear Quests come in
      • Apply Balance Changes to WoE Maps
      • In addition to the above were testing the following for inclusion in the update
        • Item Enchants for armors by npc
        • Item Enchants for quested weapons by npc

 

3. Update for 12/03/2020 Our intended patch is as follows
 
RO1

  • Black Friday OCP Sales Leave
  • Holiday EXP/Drops Event Ends
  • Enriched Refine Ends

RT

  • Holiday EXP/Drops Event Ends

 


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#2 ChakriGuard

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Posted 30 November 2020 - 03:32 PM

Hmm ... event WoE details? Also, thanks GMs for always handling tickets in a timely manner.
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#3 crystalerLM

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Posted 30 November 2020 - 04:02 PM

Thanks for the updates. But it seems the WoE balance changes are only to RT server.  We would like a WoE Balance changes plan to Renewal server. WoE balance in Renewal needs to update. For example, balance the enforcer shoes, balance the hunter shadow shoes, and others things more.


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#4 nazhioozh

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Posted 30 November 2020 - 04:16 PM

Nice job guys, we are soon to get Soul Reaper/ Star Emperor and Max Lv 185/65 with More Costume enchant stone boxes.

 

Also guys please could you implement this Gears for Geneticist and Dragon breath Rk? they are weak right now.

 

https://www.divine-p...se/item/470060/ (Cylinder Boots)

https://rotool.gungh...ce/?item=480084 (Fafnir Breath; Allow Volcano Lv 5 And Deluge Lv 5). 


Edited by nazhioozh, 30 November 2020 - 04:34 PM.

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#5 FBKFBKFBK

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Posted 30 November 2020 - 04:36 PM

Whens the mad bunny refine event?


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#6 aTID2

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Posted 30 November 2020 - 05:00 PM

Please fix miguel and To rudus sprite
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#7 Essmikayl

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Posted 30 November 2020 - 05:00 PM

Nice camp, thanks for the update :D

here're some questions
may we know what new server build is?
what about RT trans gear enchant? been loking to help revitalize it a bit

also, please read my PM regarding WP auto-email system not working..  there have been 2 victim subject suffer because of it.
lastly, kudos to GM team for handling my hacked item restoration, all went well.


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#8 YongkySH

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Posted 30 November 2020 - 05:09 PM

Any other items that will be nerfed aside from enforcer shoes?

Any words about fixing enforcer cape? ranged reduction set malus not working and soul destroyer/cross impact bonus not working

 

Inventory limit increase ticket?

Eden teleporter to Under Bunker?

Stay inside instance even after disconnected (already updated in idRO and thRO)? done, good job iRO

New bounty board (Rudus, etc)?

 

Buy shop update list (Contaminated Magic, etc)?

 

Will this thread be looked at again by CM Mayari? https://forums.warpp...reports/page-12


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#9 RaveMaster

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Posted 30 November 2020 - 05:35 PM

/sigh Enriched is leaving and i won't be able to make a +10 illusion War Axe & Pole Axe.. but ty for the updates.


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#10 CMMayari

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Posted 30 November 2020 - 05:57 PM

Any other items that will be nerfed aside from enforcer shoes?

Any words about fixing enforcer cape? ranged reduction set malus not working and soul destroyer/cross impact bonus not working

 

Inventory limit increase ticket?

Eden teleporter to Under Bunker?

Stay inside instance even after disconnected (already updated in idRO and thRO)? done, good job iRO

New bounty board (Rudus, etc)?

 

Buy shop update list (Contaminated Magic, etc)?

 

Will this thread be looked at again by CM Mayari? https://forums.warpp...reports/page-12

 

Hello! Yes, I've been looking at that thread  :ok:


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#11 jokercoolyeah

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Posted 30 November 2020 - 06:50 PM

So the EXP event will soon leave and will not last for the entirety of December? or will we have another EXP event added at around 2nd week onwards?


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#12 FUEYMC

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Posted 30 November 2020 - 07:37 PM

- What's about sprite Costume Turkey Hat?
- Mad Bunny Event?
- new Hair style change


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#13 KianS

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Posted 01 December 2020 - 05:41 AM

Eden teleporter to Under Bunker?
Will this thread be looked at again by CM Mayari? https://forums.warpp...reports/page-12


Please no direct teleport into underbunker, it defeats the purpose of running this quest, same logic for no direct access to Scaraba Dungeon level 2; you need a quest to get in. Thanks!
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#14 VileCharmander

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Posted 01 December 2020 - 05:48 AM

Any chance that you could have someone on your web team look at the issues with getting to the payment page this week? I asked about the issue months ago, but found a way around it to make it work. Recently I have seen other people posting about having the same issue getting to that page that I was having all those months ago, where clicking the Power-Up links redirect you to an error page instead of the payment page unless you get lucky and manage to get through. If the issue is now showing up for more people when they try and purchase WPE, someone may want to take a look and see what's going on with that.

 

Also, I don't know if anyone else has noticed, but there are still some of the pages on your site that say they want to enable Adobe Flash to run things. If your web team is looking at the site issues with the payment page, they may want to see if they can look at removing those objects as well since Adobe Flash is officially EoL this month.

 

Thank you! You rock! Keep up the awesome work!


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#15 RonSilver

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Posted 01 December 2020 - 08:33 AM

till when is spooky machine staying?

is it firiend with raffler?


Edited by RonSilver, 01 December 2020 - 08:34 AM.

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#16 ZanRen

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Posted 01 December 2020 - 09:09 AM

edit: removed gm name just because...

 

since you are checking tickets, how long is the process to fix baby characters?

 

my ticket was opened February 3 2020. Last response from you is March 23 2020.

 

Greetings,
 
I do apologize for the long process but please be assured that we are still processing your request. For now, I will keep your ticket active to prevent our automated system from closing your ticket.
 
Kind regards,
 
GM
WarpPortal Support Team

 

 

this was because of the marriage update and thor migration iirc.

 

https://forums.warpp...9/#entry2906364

https://forums.warpp...ge-update-2019/


Edited by ZanRen, 01 December 2020 - 09:10 AM.

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#17 Varignon

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Posted 01 December 2020 - 06:31 PM

Are you not putting mad bunny event for renewal? I saw you it in your last calendar, and now it was remove?


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#18 tlc9711LOgo

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Posted 02 December 2020 - 03:25 AM

Request -> Doram's Cloth Dye, Doram's new face (calico, siamese, black cat)

 

Fix -> Pretty Boar Shoe (no proc effect and animal skill not reduce cast time)

 

 


Edited by tlc9711LOgo, 02 December 2020 - 06:44 PM.

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#19 JoaquinAndres

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Posted 02 December 2020 - 05:19 AM

Any chance that you could have someone on your web team look at the issues with getting to the payment page this week? I asked about the issue months ago, but found a way around it to make it work. Recently I have seen other people posting about having the same issue getting to that page that I was having all those months ago, where clicking the Power-Up links redirect you to an error page instead of the payment page unless you get lucky and manage to get through. If the issue is now showing up for more people when they try and purchase WPE, someone may want to take a look and see what's going on with that.

 

Also, I don't know if anyone else has noticed, but there are still some of the pages on your site that say they want to enable Adobe Flash to run things. If your web team is looking at the site issues with the payment page, they may want to see if they can look at removing those objects as well since Adobe Flash is officially EoL this month.

 

Thank you! You rock! Keep up the awesome work!

 

Try using smartphone , it worked for me (they tell me to do so=

Request -> Doram's Cloth Dye, Doram's new face (calico, siamese, black cat)

 

Fix -> Pretty Boar Shoe (no proc effect and VCT reduction)

It will be pretty to see new doram's faces... =P


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#20 Campitor

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Posted 02 December 2020 - 09:23 AM

Are you not putting mad bunny event for renewal? I saw you it in your last calendar, and now it was remove?

Mad Bunny Next Week.

 

edit: removed gm name just because...

 

since you are checking tickets, how long is the process to fix baby characters?

 

my ticket was opened February 3 2020. Last response from you is March 23 2020.

 

Greetings,
 
I do apologize for the long process but please be assured that we are still processing your request. For now, I will keep your ticket active to prevent our automated system from closing your ticket.
 
Kind regards,
 
GM
WarpPortal Support Team

 

 

this was because of the marriage update and thor migration iirc.

 

https://forums.warpp...9/#entry2906364

https://forums.warpp...ge-update-2019/

I will check on this.

 

Any chance that you could have someone on your web team look at the issues with getting to the payment page this week? I asked about the issue months ago, but found a way around it to make it work. Recently I have seen other people posting about having the same issue getting to that page that I was having all those months ago, where clicking the Power-Up links redirect you to an error page instead of the payment page unless you get lucky and manage to get through. If the issue is now showing up for more people when they try and purchase WPE, someone may want to take a look and see what's going on with that.

 

Also, I don't know if anyone else has noticed, but there are still some of the pages on your site that say they want to enable Adobe Flash to run things. If your web team is looking at the site issues with the payment page, they may want to see if they can look at removing those objects as well since Adobe Flash is officially EoL this month.

 

Thank you! You rock! Keep up the awesome work!

I have forwarded your feedback/report.

 

So the EXP event will soon leave and will not last for the entirety of December? or will we have another EXP event added at around 2nd week onwards?

There will be another EXP event for Christmas and New Years


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#21 aTID2

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Posted 02 December 2020 - 09:50 AM

Please Fix -> Identification Bracelet and Miguel Spinning Fire Effect / High & Heart Hunter Bellare Fire pillar / Lightalzen Hair Missing Coupon (more kafra shop isn't bad tbh, I rmb hair system was working but coupon isn't added) 

 

Request -> UI update / Improve Shopping Board (or adding Central Trade area like kRO)

 

If possible -> Infinity space memorial LINK / 185 / Soul Reaper & Star Emperor

 


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#22 bearl

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Posted 02 December 2020 - 10:24 AM

and whats your, & studio verdict on enforcer shoe?


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#23 ChakriGuard

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Posted 02 December 2020 - 03:05 PM

Hopefully its to remove all OCPs in game and return 300 KP each piece or ... turn them all into 1 mo th rental OCPs and then disappearrrrrr xD
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#24 Boyeteers

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Posted 02 December 2020 - 03:11 PM

Month ago you said you’re planning to nerf it and still no definite answer when is it going to be implemented.
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#25 Zobaa

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Posted 02 December 2020 - 04:22 PM

@Camptor any chance of having a refining event on RT?


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