Hello Everyone,
1. My weekly Schedule for the coming week.
2. Important Information
- Customer Service Appeal Process
- There have been reports that some users are not getting tickets resolved in a timely manner, or cases where tickets were found to have been handled inappropriately. If you feel that you are not being heard in your ticket past or present you can pm any of the following staff members on the forums. They will forward your ticket for review and make sure it is handled appropriately.
- Monthly Content Update Plan, Target Date December 17th
- Renewal: Illusion of Turtle
- Transcendence: Thanatos Tower
- Frenzy Field: Thanatos Tower
- Headgear Quests come in
- Apply Balance Changes to WoE Maps
- In addition to the above were testing the following for inclusion in the update
- Item Enchants for armors by npc
- Item Enchants for quested weapons by npc
3. Update for 12/03/2020 Our intended patch is as follows
RO1
- Black Friday OCP Sales Leave
- Holiday EXP/Drops Event Ends
- Enriched Refine Ends
RT
- Holiday EXP/Drops Event Ends