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Good Afternoon 1-29-2021


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#1 Campitor

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Posted 29 January 2021 - 03:18 PM

Hello Everyone!

 

This week this is what is happening on iRO

 

1. Password Reset Inquires

If you are having trouble resolving your account access inquires by the ticket system through normal means, first ask if there is an alternate way of verifying your user information. We understand that in this day and age, users may not always have access to Fax machines. If your issue continues further, please PM https://forums.warpp...47949-cmmayari/ . She will bring up your case and help us figure out a way to address your unique circumstances.

 

1-22-2021 Update: We're having internal discussions on how to handle cases where a fax is not viable or desired by the users. Your feedback has been heard on this topic.

1-29-2021 Update: There is now an alternative method for verifying accounts. The GMs should only be requiring faxes going forward in cases where accounts are disputed by two people. Please make sure to PM CM Mayari if you continue to have issues.

 

2. Future Events

Currently, we are working on receiving the year of the Ox Chinese New Year Event. Likely, this is going to arrive at the beginning of February. Shortly after that will be the Valentines Day Event.

 

1-22-2021 Update: The CNY event data has been delivered and is currently being parsed.

1-29-2021 Update: The CNY Data is now translated were moving into the test server phase for this event. The event is now scheduled to start on 2/11

 

3. Website Issues This Morning

We are aware of the issues experienced across all of Warpportal that affected our website and password reset systems. As of writing this we think we fixed the majority of the issues. But if you encounter anything please let us know. Currently there may be an issue with VAS serial code emails for RO1.

 

4. Lag and Disconnection Reports

We have been seeing a large uptick in random lag and disconnection reports centered around 8-10AM Pacific Time. If you are experiencing these issues, please report them every time so we can continue to forward them to the IT team. 

 

5. Meeting with the studio

This week we had a meeting with the studio to discuss the upcoming updates for the year. Right now it is looking like the first big content update will be delivered for our testing at the end of March which means an April release. This is not ideal, so we will do what we can to try and get things sooner. In addition we will be prioritizing critical bug issues in the coming months.

 

 

 

Important Future Dates

2/11/2021 - CNY Event Start

4/29/2021 - Blacksmith Rank 25% Reduction

7/29/2021 - Alchemist Rank Reset, Blacksmith Rank 25% Reduction

10/28/2021 - Blacksmith Rank 25% Reduction


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#2 Essmikayl

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Posted 29 January 2021 - 06:09 PM

New Kachua keys pls Mr. Campitor? where do i sink my $$$$ after selling all my DogeCoin with 500% raise. Or put some remix in, OCP remix, or YA remix, or Rick Astley-Never Gonna Give You Up Remix. I think its pretty good and will relieve the players boredom.

also, is it possible in the future to introduce next generation shadow set (Blitz, Reload, Sigrun, Skills Shadow) and shadow option giver?

 

will we also get next costume stone enchant?

 

will we also get special effect costume stone enchant?

 

thank you campitor


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#3 bearl

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Posted 29 January 2021 - 06:12 PM

 relieve the players boredom.

 


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#4 KriticalAssassin

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Posted 29 January 2021 - 06:13 PM

1-29-2021 Update: There is now an alternative method for verifying accounts. The GMs should only be requiring faxes going forward in cases where accounts are disputed by two people. Please make sure to PM CM Mayari if you continue to have issues.

What be this new method? So people don't have to wait for ticket support to respond before they know what info to provide/etc


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#5 Campitor

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Posted 29 January 2021 - 06:20 PM

What be this new method? So people don't have to wait for ticket support to respond before they know what info to provide/etc

When you write in provide all the registration details that should help shorten the process. 


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#6 DovyMansion

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Posted 29 January 2021 - 06:32 PM

Camp Please repair gambler set , need 100% we need it to work as it says. please repair it. you are a genius help.

 

 

A Seal once owned by a legendary gambler. Only those who know what true luck is, will be able to get the seal.
Class: Headgear
Position: Middle
Defense: 0
Weight: 50
Requires Level: 70
Usable By: All Jobs
Crit + 3
Increases critical damage on targets by 3%.
Reduces damage taken from Arrow Storm and Gates of Hell by 10%.
Reduces critical damage on targets by an additional 2% for every 10 base Dex.
Additional Crit + 1, Atk and Matk + 2 for every 10 base Luk.
Additional Crit + 5 and increases critical damage on targets by an additional 10%, if the users base Luk is 108 or higher.
Additional Crit + 10, increases critical damage on targets by an additional 17% and reduces damage taken from Arrow Storm and Gates of Hell by an additional 30%, if the users base Luk is 120 or higher.
Set Bonus
Gambler's Seal
Heart Card in Mouth
Aspd + 1
Additional Aspd + 1, if the users base Luk is 108 or higher.
Additional Aspd + 2, if the users base Luk is 120 or higher.
Increases critical damage on targets by 2%.
Increases critical damage on targets by an additional 2%, if the users base Luk is 108 or higher.
Increases critical damage on targets by an additional 4%, if the users base Luk is 120 or higher.
Increases critical damage on targets by an additional 2% for every 10 base Dex.
Reduces damage taken from Demi-Human race enemies by 2%.
Reduces damage taken from Demi-Human race enemies by an additional 2%, if the users base Luk is 108 or higher.
Reduces damage taken from Demi-Human race enemies by an additional 4%, if the users base Luk is 120 or higher.
Reduces damage taken from Critical Slash by 100%.
Enables Splash Attacks, if the users base Luk is 120 or higher.


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#7 JinJakk

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Posted 29 January 2021 - 06:47 PM

Can we at least have a list of, what bugs are aware of, and the plan/updates of the listed bug.

Instead of having players repeating their bugs post for N times to get noticed.


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#8 estebin

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Posted 29 January 2021 - 06:48 PM

Campitor,

You been radio silent on Kachua Key Update!!!!
Where are we with it?


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#9 worldeditor95

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Posted 30 January 2021 - 01:18 AM

@campitor

please tell us about kachua boxes, u have been ignoring all of these question in multiple thread and post


Edited by worldeditor95, 30 January 2021 - 09:39 AM.

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#10 Joaco

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Posted 30 January 2021 - 08:08 PM

When will the Illusion Combo Battle Glove bug be fixed?
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#11 DovyMansion

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Posted 31 January 2021 - 10:33 AM

??


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#12 ladivregor

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Posted 31 January 2021 - 10:12 PM

 

4. Lag and Disconnection Reports

We have been seeing a large uptick in random lag and disconnection reports centered around 8-10AM Pacific Time. If you are experiencing these issues, please report them every time so we can continue to forward them to the IT team. 

 

 

 

I've been experiencing this a lot, it start with a lag then disconnected, even that rubber band effect when moving. Internet is ok since I've been checking it always if download/upload are low.
 


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#13 StunTosMati

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Posted 03 February 2021 - 05:30 AM

Level 200 not implement this year?
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#14 bearl

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Posted 03 February 2021 - 06:36 AM

GG look!

 

there's no mention on having new kachua.

looks like someone need to ping studio for permission to firesale previous OCP again


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#15 XxMitchxX

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Posted 04 February 2021 - 11:44 PM

: Does the item Sap jelly really exist

: Whats in Midgard North it doesn't show when World View icon is clicked

: Is there a universal item Deleter for i still have copper coins and multiples of shadow equipment i cannot get rid of

: Do items such as Feudal lord permit/GULI/Pass/All eden gear/ consignment merchant envelope/VIPsubscription's have to count towards max number of allowed item categories if so maybe change from 100 max to 130 max 

: When can we stop being charged so much Zeny to go to places like kunlun/gonryun,turtle island,brasilis 10,000 zeny may not sound like much but when you consider how many white potions one may use before a fine fox tail or crimson weapon drops so you can sell it to fund four or five trips to a place that also requires x amount of potions just to explore is a bit much

:In the quest window under episode there is only one mention were are the previous epsiodes and the current

 


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