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Good Afternoon 2-19-2021


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#1 Campitor

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Posted 19 February 2021 - 04:18 PM

Hello Everyone!

 

This is what is happening on iRO this week.
 
1. Password Reset Inquires
If you are having trouble resolving your account access inquires by the ticket system through normal means, first ask if there is an alternate way of verifying your user information. We understand that in this day and age, users may not always have access to Fax machines. If your issue continues further, please PM https://forums.warpp...47949-cmmayari/ . She will bring up your case and help us figure out a way to address your unique circumstances.
 
1-22-2021 Update: We're having internal discussions on how to handle cases where a fax is not viable or desired by the users. Your feedback has been heard on this topic.
1-29-2021 Update: There is now an alternative method for verifying accounts. The GMs should only be requiring faxes going forward in cases where accounts are disputed by two people. Please make sure to PM CM Mayari if you continue to have issues.

2-19-2021 Update: It appears that tickets on this issue have calmed down. If you have tickets still pending, make sure to message CM Mayari so she can move your tickets forward.
 
We will keep this message in our post until the tickets have died down.
 
2. Future Events
Based on your feedback we have submitted proposals to run both a Janeway and Monster token event. In addition we are planning on updating the Daily Login late in the month/early next month. Please note that all three of these events are likely to change format from previous implementations of these events. In particular Janeway will be more limited. We will share better details as they are finalized. 

 

2-19-2021 Update: Tentatively these events were given the greenlight to move forward this week. The studio wishes for us to consider their Jump Event which as far as I know functions in a manner similar to Janeway. The planning is moving forward then a date will be fixed for when we can expect these events.

 

We are requesting the Happy Egg Festival to celebrate Easter in March. We have an older version of this event but would like a more up to date version.
 
Currently CM Astra has started a new Lunar New Year/Valentine's Themed creative event here: https://forums.warpp...g-card-contest/. Please check it out and participate.
 
3. Lag and Disconnection Reports
We have been seeing a large uptick in random lag and disconnection reports centered around 8-10AM Pacific Time. If you are experiencing these issues, please report them every time so we can continue to forward them to the IT team. 

 

2-19-2021 Update: The IT team has been fixing several issues found on the network. On our side, this issue appears to have improved. Are you still experiencing this issue?
 
4. Future Updates
We will continue to meet with the studio regarding upcoming updates. Currently the estimated time frame of April has not changed for our next content update. Internally we are still hammering away at documenting bug reports and fixing what we can while pushing the rest to the studio.

 

2-19-2021 Update: Currently we're at the phase where the update packages are compared to current files then it is determined what support from various teams are needed. We are receiving warnings that we may not receive the content for testing until May but everyone will make their best effort to try to get things faster. In March there will be a spotlight change at the start of the month. We have not forgotten the RT community and are assembling the Ninja and Gunslinger Update for testing and review.

 

5. New Kachua and Cash Shop Items
Currently we're working with the studio to do a new Kachua in March. In addition we have seen the consumable requests which we will review.

 

6. Maintenance 2-25-2021

Overall Maintenance will be focusing on bug reports and quality of life changes this week. We are planning to tackle the following pending issues.

  • Buyshop Update
  • Update Costume Enchanter
  • Fix enchantments missing their descriptions

 

7. ​Item Reward Random Contents - These are the item contents for the new items introduced with the February 11th maintenance:

  • ​Lucky Bag
    • Kachua's Secret Key (RO1 Only)
    • ​Costume Bullhead
    • Costume Nutcracker
    • Mystical Card Album (RO1 Only)
    • Old Card Album
    • Event Small Life Potion x 3
    • Event Medium Life Potion x 3
    • Boiled Octopus Rice Cake Soup
    • Octopus Leg
    • Octo Chocolate Rice Soup
    • Warnut's Chocolate
  • Ink Ball
    • ​Event Small Life Potion x 3
    • Event Medium Life Potion x 3
    • Boiled Octopus Rice Cake Soup
    • Octopus Leg
    • Octo Chocolate Rice Soup
    • Sesame Pastry
    • Honey Pastry
    • Warnut's Chocolate
  • Event Reward
    • Kachua's Secret Key (RO1 Only)
    • ​Costume Bullhead
    • Costume Nutcracker
    • Mystical Card Album (RO1 Only)
    • Old Card Album
    • Event Small Life Potion x 3
    • Event Medium Life Potion x 3
    • Lucky Bag
    • Boiled Octopus Rice Cake Soup
    • Octopus Leg
    • Octo Chocolate Rice Soup
    • Warnut's Chocolate

 

Important Future Dates
2/28/2021 - Valentines Forum Event End
4/29/2021 - Blacksmith Rank 25% Reduction
7/29/2021 - Alchemist Rank Reset, Blacksmith Rank 25% Reduction
10/28/2021 - Blacksmith Rank 25% Reduction


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#2 Ashuckel

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Posted 19 February 2021 - 05:16 PM

status on the community headgear v2 project camp


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#3 awesomegeek

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Posted 19 February 2021 - 05:31 PM

2jfMrk4v_o.png

Skill Shadow Cube

 You can get one of the shadows that increases the stats of a particular skill at random.

 

Examples:

 24443.png Ignition Shadow Weapon 24444.png Ignition Shadow Pendant 24445.png Ignition Shadow Earring

 

24572.png Brand Shadow Armor 24574.png Brand Shadow Shoes 24573.png Brand Shadow Shield

 

24547.png Ripper Slasher Shadow Earring 24546.png Ripper Slasher Shadow Pendant 24545.png Ripper Slasher Shadow Weapon


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#4 JoaquinAndres

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Posted 19 February 2021 - 05:43 PM

Please make a infinity drink box and a crate one, they will be sell very fast, and thanks for the updates


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#5 HolyxD

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Posted 19 February 2021 - 05:47 PM

 

:omg:
 


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#6 aTID2

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Posted 19 February 2021 - 09:15 PM

until may? then what we do in April then?
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#7 Asukirin

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Posted 19 February 2021 - 09:19 PM

is the effect of the Milk recovery amount on Costume Bull head is forever ?


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#8 YongkySH

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Posted 19 February 2021 - 09:20 PM

Whats the plan for kachua going forward? New items every month / 2 months / 3 months / when kRO feels like it?

And how will the old cash shop gear getting reintroduced to the game again?
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#9 Sigma1

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Posted 19 February 2021 - 10:39 PM

I think you have something that can't tell us though.
(I received some info from another "branch"too).
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#10 ChakriGuard

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Posted 20 February 2021 - 04:15 AM

Thank you Camp for your hard work. Just don't beat yourself up. May might be too early. I'm impressed. If anything, I can wait until December too considering that fact that kRO is busy with other servers. It must be hard for you to battle kRO alone when most of us haven't empowered you through card swipping.
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#11 Boyeteers

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Posted 20 February 2021 - 09:10 AM

What’s sumthin he can’t tell us nosy.
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#12 Valtios

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Posted 20 February 2021 - 03:53 PM

Updating the kachua keys with new consumables would be a great/huge addition to the cash shop. The Jump Event (Janeway kRO version) would be also huge as an addition as well. Also, consider adding more shadow cube boxes to the cash shop, here are the current boxes available in kachua on kRO:

Weapon Shadow Cube

Spoiler


 
Armor Shadow Cube
 
Spoiler



Shield Shadow Cube

Spoiler


 
Shoes Shadow Cube

Spoiler



Pendant Shadow Cube

Spoiler



Earring Shadow Cube

Spoiler



Class Shadow Cube

Spoiler



Skill Shadow Cube

Spoiler

 

 

Since refining shadow equipment is a hassle without Enriched Refine Event, please consider adding this item to the kachua, it's also on the kRO kachua as well.


Holgren's Shadow Smelting Hammer

holgren-s-hammer.jpg


Edited by Valtios, 20 February 2021 - 03:59 PM.

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#13 RaveMaster

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Posted 21 February 2021 - 06:32 AM

We received RK & Mechanic first improvement update about 1 year ago, the rest is missing, how many years it will take to get the rest?

 

 


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#14 nazhioozh

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Posted 21 February 2021 - 02:56 PM

Please could you add until the Costume Enchant Stone Box 11 for enchanting the current costumes. This is considering we are nearly to have Max Lv. 185 and the rest of enchant box stones are a must in order to have a good develop with the Skill update of Max lv 185.


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#15 MilkyThief

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Posted 21 February 2021 - 08:32 PM

Can we request consumable kachua key boxes? I know we have acid bomb materials & keys, but are consumable items ones kRO has to approve? 

 

Can we request Speed Potion or Grandpa Speed Potion boxes & keys? I know they are available from WoE Investment machine, but with not as many people doing that, it makes it hard to gather large amounts for WoE.

 

Thanks.


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#16 bearl

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Posted 21 February 2021 - 10:52 PM

you might as well request guyak , lol


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#17 JoaquinAndres

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Posted 23 February 2021 - 01:02 PM

Could you please make a box with Shiny Physical DEF Scroll and a crate of that also pretty please?


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#18 DeltaRay

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Posted 23 February 2021 - 06:43 PM

Is there any way we can keep the thread separate one for RO1 and other transcence? Is jumping jane event comming to Ro T?


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#19 ad0l

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Posted 24 February 2021 - 02:19 PM

its been 1 and half months didn't log in in RT and i saw 150+ population , what happen ? last log in it was 1k or 900 or did i miss something in RT ? btw im just visiting there to see if they sell cheap muramasa and morrigane helm...
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#20 aTID2

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Posted 25 February 2021 - 03:46 AM

its been 1 and half months didn't log in in RT and i saw 150+ population , what happen ? last log in it was 1k or 900 or did i miss something in RT ? btw im just visiting there to see if they sell cheap muramasa and morrigane helm...

 

making server feeling like zero kro sv, so it become zero kro sv populations


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#21 holyelf

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Posted 25 February 2021 - 10:08 PM

Instead of Janeway event.

Can you have any new character create event and get any freebies item same like this ?

gZsPqS.png

 


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#22 nazhioozh

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Posted 26 February 2021 - 05:10 AM

Instead of Janeway event.

Can you have any new character create event and get any freebies item same like this ?

gZsPqS.png

 

 

if i'm not wrong, the kRO janeway event includes some shadow gears for free.

 

 


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#23 Valtios

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Posted 26 February 2021 - 03:09 PM

The kRO Jump Event gives you character bound shadow gears. This shadow gear items are really good, like 70-80% as good as the normal ones. You can get these shadow gears by doing bounty board quests.


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