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Ragnarok Transcendence [WP-KP] Bug In-Game

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#1 bradstokley4321


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Posted 25 February 2021 - 01:58 PM

It's unacceptable to spend any kind of money on the server whenever the KP decides to show up and disappear randomly. I made a ticket of the issue and got a reply stating exactly this below. Now my biggest concern is i found other people having these same issues dating 3 months back. How long has this [BUG] that is [CASH-SHOP] related been going on, and how many people sent tickets in that got this reply? This is not a fix? This is a clearly known issue going on in game that should honestly deter anyone from wanting to use the cash shop? Why spend any sort of money when they are releasing new cash shop items and costumes every update, but not fixing a bug that should had been dealt with every update since November 5th of 2020 when this user stated the issue and had no help or reply? Come on guys it's been a few months. Time to focus on these bugs and let the players feel more comfortable spending anything. The link is at the bottom for this known issue that should honestly concern DEVs? I'm trying to make light of something that should be dealt with [BUGS] over [CASH-SHOP] especially when the bug is a big deal & cash shop related. Any other help with this issue would be great and we need updates for these bugs not band-aids.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
GM Wolfe                                                                                                                                                                                                                                                            Yesterday at 6:54 PM Employee Post
Bought WP/ Convert KP NOT showing in game
Please allow us to promptly follow up on your case. Is this an account under [CENSCORED]                                                                                                              Please let us know. Your points should be on your account.
Sometimes if points don't show after transfer, you may need to simply move maps. Try moving from City to City and your Points should update!
Thank You for your patience and understanding with this issue!                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Missing 3700 KP - Transcendence Technical Support / Bug Reports - WarpPortal Community Forums

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#2 poogiebear


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Posted 03 March 2021 - 05:46 AM

I am having this same issue. KP won't show up no matter how many times I relog. 



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#3 Jefuu


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Posted 17 March 2021 - 11:33 AM

I remember reading that, for some users, certain characters cannot access the Cash Shop with their points but switching to another character shows the KP as normal.


This happened to me months ago but since it was a character I don't use for Cash Shop needs, I haven't checked if it still happens to them. Are the points showing up under a different character in the same account?

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