1 reply to this topic

[forfiona]

i was mailing 100m to my alt and my alt recieved the mail with zeny but i can't recieve it? clicking the recieve button have no reaction...

[CM Poring]

Hello!

 

We do realize and hear your frustration in regard of the issue on this weekends. First of all, we do apologize for the inconvenience about this issue.

 

This issue is currently are being under investigation by our production team. If your item was missing or lost, please kindly let our support team know by submitting a ticket so they can restore it for you.

 

However, keep in mind that the restoration might take time due to the RoDex system itself as we need to wait until the RoDex expired to prevent any duplication issue when we have restored the item to you.

 

Once again, we do really apologize for the inconvenience.

 

Cheers~