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Characters Deleted?


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#1 HestiaX

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Posted 30 January 2011 - 04:48 PM

Hey guys,

I have recently took a break from ragnarok just shortly before the implementation of the third job classes. I login and find that all of my characters have been wiped or deleted.

Has anyone else had this problem?
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#2 Gantrithor

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Posted 30 January 2011 - 06:33 PM

Did you take a break before the Ymir server came to fruition per chance?
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#3 HestiaX

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Posted 30 January 2011 - 07:31 PM

I stopped playing around September time last year, just before they were upgrading to the whole renewal thing.
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#4 Gantrithor

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Posted 30 January 2011 - 08:50 PM

What server were the characters on?

Try your accountname_L, _C and/or _I.
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#5 DrAzzy

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Posted 30 January 2011 - 09:04 PM

If it was Sept 2010, his chars should be there - Is he logging on to the right server?
Valkyrie for free server, Ragnarok Renewal for the premium servers. The premiums are going f2p soon, and lots of people have free sub-time on them that they may not know about.

If he's checked both servers, he should contact the gms by submitting a ticket containing as much detail as possible at support.warpportal.com
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#6 HestiaX

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Posted 30 January 2011 - 09:30 PM

Yeah they were 100 % on the server ymir and I only have the one account so its not like im mistaking the account.
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#7 Gantrithor

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Posted 30 January 2011 - 09:50 PM

Hmm, Okay.

This may seem pretty random but would you make a new character and have a look at your storage?
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#8 HestiaX

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Posted 31 January 2011 - 12:21 AM

Way ahead of you mate, I checked my storage and there was nothing inside. :/
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#9 Gantrithor

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Posted 31 January 2011 - 01:52 AM

Ouch... Hmm........
...
... ...
... ... ...
...

No idea, sorry, hope it gets sorted out soon, Good Luck, Have Fun and Take Care!
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#10 DrAzzy

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Posted 31 January 2011 - 06:16 AM

Submit a ticket at support.warpportal.com
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#11 HestiaX

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Posted 01 February 2011 - 07:09 AM

Hey,
I have submitted a support ticket, thank you all for the advice and hopefully they will be able to do something. <3
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#12 Venkatrokz

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Posted 29 December 2012 - 10:14 PM

pls help my deleted my character in anger pls help mail id venkatrokz7@gmail.com
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