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gravity please take my money


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#1 naseefc

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Posted 26 April 2011 - 06:20 PM

really... all I want to do is buy points so I can get VIP but apparently I have reached the limit even though I have never bought a point yet... :)
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#2 Talvis

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Posted 26 April 2011 - 08:07 PM

your first purchase with a credit card needs to be verified i believe. Try again in a hr or so i think works.
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#3 naseefc

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Posted 26 April 2011 - 08:29 PM

That's the funny thing, it got verified instantly, however it will not let me make an actual purchase. I think it has to do something with me clicking on the stupid surveys. Learned my lesson to never do that again.
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#4 Heimdallr

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Posted 26 April 2011 - 08:30 PM

You were accepted an hour or so ago.
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#5 naseefc

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Posted 26 April 2011 - 08:36 PM

You were accepted an hour or so ago.


Thanks for the response but as you can see in my previous post, that is not the problem!
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#6 Heimdallr

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Posted 26 April 2011 - 08:46 PM

So what method of payment are you making? If we have a problem I want to test it and fix it. From looks you should be good to go.
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#7 naseefc

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Posted 26 April 2011 - 08:49 PM

Using a credit card, just tried again and still tells me too many payments have been made.
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#8 Heimdallr

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Posted 26 April 2011 - 09:27 PM

Which Credit card option are you using?

The one that is "Credit Card"
or the one you can find in the "Ultimate Pay" or Mobile payment?

This is something I'm going to bring up to the team tomorrow when they are here, but for now I want to try and get you sorted out.
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#9 naseefc

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Posted 26 April 2011 - 10:26 PM

Which Credit card option are you using?

The one that is "Credit Card"
or the one you can find in the "Ultimate Pay" or Mobile payment?

This is something I'm going to bring up to the team tomorrow when they are here, but for now I want to try and get you sorted out.


The one that says Credit Card
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#10 AtlasThunderbeef

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Posted 26 April 2011 - 10:58 PM

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#11 Heimdallr

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Posted 26 April 2011 - 11:25 PM

That is entirely rude... I don't have hold music.


Can you try to use "Ultimate Pay" and see if the same issue is had.

A dirty little secret.. but heck you're worth it: We have many ways of using Credit Card.

Credit Card
Paypal
Ultimate Pay
and some of the mobile phone options have a credit card option there just for fun.


I have sent an email to our billing department about your case specifically, they should be sending an email to you tomorrow. I am sorry that I just don't know how to make your situation resolve quickly without them.
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#12 AtlasThunderbeef

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Posted 27 April 2011 - 12:15 AM

I like paypal, but it's slightly more expensive. However with microtransactions I think it is worth the 1usd-ish extra to protect my info.
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#13 Hacks

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Posted 27 April 2011 - 04:55 AM

I'LL JUST LEAVE THIS HERE...


uh... check my sig
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