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#1 Nolanvoid

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Posted 10 July 2011 - 05:05 PM

We apologize for the downtime everyone. Unfortunately, the support team on shift was not aware of the server down in-game, nor on the forums. There is currently an issue with the hardware that the IT Team is looking in to. We will compensate everyone for the downtime that we are experiencing and also keep everyone up to date as to when we will have the servers back up. Again, we deeply apologize for the issue.

Compensation for Server Downtime:
-2x EXP for 48 hours (Ends 7/12/11 at 10PM PDT)
-Extension of Hunter->Pathfinder, Marksman->Specialist event until Maintenance on Wednesday at 10PM PDT
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#2 fyerolight

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Posted 10 July 2011 - 05:06 PM

Ty Nolan.
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#3 Lawrrry

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Posted 10 July 2011 - 05:07 PM

ooooooooooooooooooooooooooooooooooo
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#4 Rimmy

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Posted 10 July 2011 - 05:07 PM

Nolan to the rescuuuue
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#5 chuongli

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Posted 10 July 2011 - 05:08 PM

will we get another day for the archer level up weekend D:
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#6 Meganekko

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Posted 10 July 2011 - 05:09 PM

Im scared...i dont want to know how EW went with no one around ;[
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#7 FecalKnightZero

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Posted 10 July 2011 - 05:11 PM

I don't know you Nolan but I'm just drunk enough to say I love you with confidence.
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#8 Junoya

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Posted 10 July 2011 - 05:11 PM

Yay!
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#9 chicken2011

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Posted 10 July 2011 - 05:11 PM

How long to fix it ???
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#10 igozuvi

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Posted 10 July 2011 - 05:12 PM

will we get another day for the archer level up weekend D:

this plz ;o; friend and i lost too much time today to reach our goal
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#11 Rimmy

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Posted 10 July 2011 - 05:12 PM

How long to fix it ???


We will compensate everyone for the downtime that we are experiencing and also keep everyone up to date as to when we will have the servers back up.


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#12 Himeyasha

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Posted 10 July 2011 - 05:13 PM

Can you just shift Archer Weekend to next weekend and make it aco + archer maybe? Less time to nerd during the week :P

Edited by Himeyasha, 10 July 2011 - 05:13 PM.

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#13 chuongli

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Posted 10 July 2011 - 05:13 PM

and only 4 more levels for me to go through too :P

Edited by chuongli, 10 July 2011 - 05:14 PM.

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#14 Bullie

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Posted 10 July 2011 - 05:15 PM

will we get another day for the archer level up weekend D:


We apologize for the downtime everyone. Unfortunately, the support team on shift was not aware of the server down in-game, nor on the forums. There is currently an issue with the hardware that the IT Team is looking in to. We will compensate everyone for the downtime that we are experiencing and also keep everyone up to date as to when we will have the servers back up. Again, we deeply apologize for the issue.


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#15 Dorkish

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Posted 10 July 2011 - 05:15 PM

Servers are back up. I was able to get on, anyway.
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#16 JoeDizzle

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Posted 10 July 2011 - 05:16 PM

It's online.
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#17 Faithx

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Posted 10 July 2011 - 05:16 PM

Just wondering....how will EW forfeits on both sides be compensated lol...
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#18 Bullie

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Posted 10 July 2011 - 05:17 PM

Yep, Servers are up. Seems like an easy fix. Maybe, rat got into the cables. :P
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#19 mimodi

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Posted 10 July 2011 - 05:18 PM

more day for archer event plz ;-;.....3 more lvl for an one for my friend Q.Q...we worked so hard.... :P
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#20 Nolanvoid

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Posted 10 July 2011 - 05:18 PM

Yeah, the servers should be back up. We're still determining what the compensation will be since we want to make sure we can compensate those who are not leveling as well. For now, we will turn on 2x EXP for the next 48 hours.
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#21 Bullie

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Posted 10 July 2011 - 05:19 PM

Yeah, the servers should be back up. We're still determining what the compensation will be since we want to make sure we can compensate those who are not leveling as well. For now, we will turn on 2x EXP for the next 48 hours.


I'm not sure how this will be fixed but Ascension never got a chance to attack dragon. LOL, On the T-Board since both teams weren't present they lost.
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#22 Meganekko

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Posted 10 July 2011 - 05:21 PM

48HRS of exp won't get me in a castle.
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#23 aznnnwhat

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Posted 10 July 2011 - 05:21 PM

Yeah, the servers should be back up. We're still determining what the compensation will be since we want to make sure we can compensate those who are not leveling as well. For now, we will turn on 2x EXP for the next 48 hours.

How about the Level A Hunter or a Marksman event ?
Like it should be extended since sever went down.

Edited by aznnnwhat, 10 July 2011 - 05:22 PM.

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#24 Thuy

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Posted 10 July 2011 - 05:23 PM

For now, we will turn on 2x EXP for the next 48 hours.


Can we have 48x exp for 2 hours instead?
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#25 Nolanvoid

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Posted 10 July 2011 - 05:24 PM

48HRS of exp won't get me in a castle.


Arguing about the issue will not change that fact right now.

@aznnnwhat
We'll be looking over everything and making that judgment call tomorrow.
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