15 replies to this topic

[lldesperadoll]

When i click on Power up i get Payment error and i can't buy WP please help.

[Zurn]

When i click on Power up i get Payment error and i can't buy WP please help.

have you tried it multiple times?
also try just reloading the page. might work who knows~

[lldesperadoll]

Already try many time with different ISP and different web browser still the same
once click on power up a small windows come out say payment error
using IE8

[Spiv]

The samething is happening to me. Did it work out for you in the end? i want to powerup for a new player but its constantly saying payment error. GM's help?

[Cauterize]

I too am having this error, which is odd given I've been using Power Up for months with no issues.

After reading all the posts on this issue, I'm a bit puzzled as I've tried multiple browsers, have both Java and Flash up to date...

Did anyone find a solution?

[gEddeh]

I always get that error. I just hit F5 until it works.

[Shakar]

I added both https://www.warpportal.com and https://secure.warpportal.com to my trusted sites and it seems to have cleared the problem up.

[Jono]

I added both https://www.warpportal.com and https://secure.warpportal.com to my trusted sites and it seems to have cleared the problem up.

how u did it ? o.o" i dont got sorry, i have same problem =/

[Shakar]

how u did it ? o.o" i dont got sorry, i have same problem =/

Yeah, It worked the first night but the problem is back. I've tried disabling my AV and still no go. Does anyone on the support staff have a clue as to why this problem is happening?

I guess I'll try and put in a ticket.

[Jono]

funny that this error begin now, weeks before was normal to me. Please someone can talk about it ? and explain how solve this problems with payment? "people wanna pay money for u" lool

[3075131107084904980]

same problem here......................plzzzzz help

[VModBlueberry]

same problem here......................plzzzzz help

Please send a Ticket to the Support Team, they will be able to help you!

[Acowlyte]

Okay, I'm with the exactly same problem for at last two weeks now. Sent a ticket describing some problems (that one is included) 24 December and still didn't get a response.

 

If that was a problem with a specific user, OK to send a ticket and see what could be done. But really? There's more people with the problem in that thread, and doing a research on the forums we can see this problems exists for a long time and still persists. We've done everything we can do (changing browsers, cleaning caches, deleting cookies, using proxies etc etc).

 

What is the purpose of this section of the forum if we cannot get help from here? Every reply from the responsable is "send a ticket", better put up a link redirecting us to the support center then. lol

Edited by Acowlyte, 27 December 2014 - 12:42 PM.

[Popcorn]

There is an easy reason, why we can't help from here.

This "problem" seems to be user specific and not browser or system related.

 

And this is the reason why we can't help you, because we have no access to the account database. And this is for your protection. So there is not even the possibility that someone abuses your data. Especially for such sensible personal informations like names, addresses or payment informations.

 

 

Sent a ticket describing some problems (that one is included) 24 December and still didn't get a response.

 

 

Also the support team has the right to have christmas holidays

 

Edited by VModPopcorn, 28 December 2014 - 10:01 AM.

[Kyarro]

came here to find the answer to the  problem everyone else seems to be having.... ended up lost in thought staring at this guys woodie collection for like 5 minutes lol

Edited by Kyarro, 16 October 2016 - 09:01 AM.