3 replies to this topic

[JohnBunny]

I randomly d/c playing iRO. The disconnections happen every 1-3 minutes after logging back in. Sometimes every 5-15. If I'm *lucky*...it won't happen for a good hour. Different maps do not have different effects. Lighting issues, etc...aren't a problem.

Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation. All rights reserved.

C:\Users\John>tracert iro.ragnarokonline.com

Tracing route to iro.ragnarokonline.com [128.241.93.60]
over a maximum of 30 hops:

1 * 1 ms <1 ms 192.168.1.1
2 9 ms 7 ms 7 ms 174.50.112.1
3 9 ms 7 ms 7 ms ge-1-5-ur02.augusta.ga.augusta.comcast.net [68.8
5.122.13]
4 9 ms 7 ms 7 ms te-9-4-ar02.augusta.ga.augusta.comcast.net [68.8
6.138.13]
5 12 ms 12 ms 14 ms te-0-0-0-4-cr01.charlotte.nc.ibone.comcast.net [
68.86.95.77]
6 16 ms 17 ms 17 ms pos-3-14-0-0-cr01.atlanta.ga.ibone.comcast.net [
68.86.85.213]
7 21 ms 18 ms 19 ms pos-0-0-0-0-pe01.56marietta.ga.ibone.comcast.net
[68.86.86.82]
8 19 ms 18 ms 17 ms Vlan502.icore1.A56-Atlanta.as6453.net [209.58.44
.1]
9 18 ms 17 ms 18 ms Vlan507.icore1.A56-Atlanta.as6453.net [209.58.44
.38]
10 74 ms 97 ms 73 ms ae-2.r03.atlnga05.us.bb.gin.ntt.net [129.250.3.1
76]
11 41 ms 40 ms 42 ms ae-8.r21.dllstx09.us.bb.gin.ntt.net [129.250.3.9
1]
12 41 ms 41 ms 42 ms ae-0.r20.dllstx09.us.bb.gin.ntt.net [129.250.2.5
8]
13 73 ms 93 ms 124 ms ae-5.r20.lsanca03.us.bb.gin.ntt.net [129.250.2.1
68]
14 76 ms 91 ms 89 ms po-1.r00.lsanca19.us.bb.gin.ntt.net [129.250.6.3
8]
15 76 ms 76 ms 75 ms xe-6-4.r00.lsanca19.us.ce.gin.ntt.net [204.1.253
.102]
16 74 ms 76 ms 77 ms portal.demarcation.gravityus.com [204.2.170.50]

17 76 ms 75 ms 77 ms www.playragnarok.com [128.241.93.60]

Trace complete.

C:\Users\John>


This is my tracert log. Is there a way this can be forwarded to an appropriate party to fix connection issues? My ISP is Comcast and I live on the East Coast. Other games run fine. My computer is fine; specs included. I don't lag at all. I'm on wireless, but I've never had these problems before playing iRO. I switched to non-wireless (modem) just to make sure - same issues. I do not share my connection. I do not have roomies who could hog bandwidth, etc..

I'm just at a loss, having tried everything. Is there any way my connection versus your (iRO's) connection be looked into and mended somehow? I really appreciate all of the help!!!

[Oda]

From the tracert, it's not showing any apparent connection issues. Are you on a school network or a home firewall? When did you install the game? When did the problem start?

[DrAzzy]

Are you on a wireless network? If so, switch to wired, and see if that fixes the problem - if it does, start looking for what's breaking the wireless every few minutes.

[JohnBunny]

I sincerely appreciate the prompt responses! To answer the questions:

I'm on a home firewall
I installed the game a few years back
The problem started 3-4 days ago

"I'm on wireless, but I've never had these problems before playing iRO. I switched to non-wireless (modem) just to make sure - same issues. I do not share my connection. I do not have roomies who could hog bandwidth, etc.."

Edited by JohnBunny, 20 August 2011 - 12:52 PM.