1 reply to this topic

[Mekire]

Recently I have been getting what seems to be massive packet loss. Game freezes for me for 2-5 seconds constantly while the game continues (i.e. I keep taking damage but can't see anything happening).

Here is a ping and a trace route. Any help or enlightenment would be much appreciated.

Thankyou,
Sean

Spoiler

C:\Users\Sean>ping iro.ragnarokonline.com -t

Pinging iro.ragnarokonline.com [128.241.93.60] with 32 bytes of data:
Reply from 128.241.93.60: bytes=32 time=47ms TTL=115
Reply from 128.241.93.60: bytes=32 time=47ms TTL=115
Reply from 128.241.93.60: bytes=32 time=45ms TTL=115
Reply from 128.241.93.60: bytes=32 time=51ms TTL=115
Reply from 128.241.93.60: bytes=32 time=52ms TTL=115
Reply from 128.241.93.60: bytes=32 time=45ms TTL=115
Reply from 128.241.93.60: bytes=32 time=50ms TTL=115
Reply from 128.241.93.60: bytes=32 time=51ms TTL=115
Reply from 128.241.93.60: bytes=32 time=52ms TTL=115
Reply from 128.241.93.60: bytes=32 time=52ms TTL=115
Reply from 128.241.93.60: bytes=32 time=47ms TTL=115
Request timed out.
Reply from 128.241.93.60: bytes=32 time=50ms TTL=115
Reply from 128.241.93.60: bytes=32 time=51ms TTL=115
Reply from 128.241.93.60: bytes=32 time=51ms TTL=115
Reply from 128.241.93.60: bytes=32 time=49ms TTL=115
Reply from 128.241.93.60: bytes=32 time=47ms TTL=115
Reply from 128.241.93.60: bytes=32 time=46ms TTL=115
Reply from 128.241.93.60: bytes=32 time=45ms TTL=115
Reply from 128.241.93.60: bytes=32 time=50ms TTL=115
Reply from 128.241.93.60: bytes=32 time=52ms TTL=115
Reply from 128.241.93.60: bytes=32 time=55ms TTL=115
Request timed out.
Reply from 128.241.93.60: bytes=32 time=55ms TTL=115
Reply from 128.241.93.60: bytes=32 time=53ms TTL=115

Ping statistics for 128.241.93.60:
Packets: Sent = 25, Received = 23, Lost = 2 (8% loss),
Approximate round trip times in milli-seconds:
Minimum = 45ms, Maximum = 55ms, Average = 49ms



C:\Users\Sean>tracert iro.ragnarokonline.com

Tracing route to iro.ragnarokonline.com [128.241.93.60]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 192.168.1.1
2 2 ms 2 ms 3 ms mygateway1.Motorola [192.168.15.1]
3 10 ms 9 ms 12 ms 10.244.192.1
4 9 ms 9 ms 9 ms 70.169.76.222
5 17 ms 15 ms 12 ms 70.169.74.202
6 13 ms 11 ms 11 ms mcdldsrj01-ae2.0.rd.ph.cox.net [70.169.76.225]
7 33 ms 32 ms 33 ms paltbprj01-ae0.0.rd.pt.cox.net [68.1.0.234]
8 46 ms 43 ms 44 ms ae-1.r20.plalca01.us.bb.gin.ntt.net [129.250.5.1
17]
9 44 ms 46 ms 46 ms ae-1.r21.snjsca04.us.bb.gin.ntt.net [129.250.4.1
19]
10 70 ms 49 ms 54 ms ae-6.r20.lsanca03.us.bb.gin.ntt.net [129.250.2.1
46]
11 121 ms 172 ms 52 ms po-1.r00.lsanca19.us.bb.gin.ntt.net [129.250.6.3
8]
12 * 49 ms 50 ms xe-6-4.r00.lsanca19.us.ce.gin.ntt.net [204.1.253
.102]
13 56 ms 55 ms 57 ms 204.2.170.50
14 46 ms 50 ms 49 ms iro.ragnarokonline.com [128.241.93.60]

Trace complete.

[DrAzzy]

Lag is coming from NTT, or it appears to be. Send that tracert in to the GM team via support ticket so they can forward it to NTT.