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#1 Hazza

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Posted 28 August 2010 - 03:48 PM

There is an option to turn mail notification on or off, that only effects the icon not the sound.

If I have the notification turned off and if I get mail I will hear the "ding dong" sound until I go and collect the mail.

Please stop it doing that.
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#2 EphraimWitchwood

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Posted 28 August 2010 - 04:16 PM

There is an option to turn mail notification on or off, that only effects the icon not the sound.

If I have the notification turned off and if I get mail I will hear the "ding dong" sound until I go and collect the mail.

Please stop it doing that.



Sadly, the only way you can do that is to turn off sound completely.
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#3 Hazza

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Posted 28 August 2010 - 04:43 PM

Sadly, the only way you can do that is to turn off sound completely.

Either that or collect the mail, that's why I reported it here and submitted a support ticket.
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#4 Hazza

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Posted 03 September 2010 - 03:43 AM

Got this response to my support ticket:

Thank you for your continued inquiry.

Regarding in-game mail notification, at the time the change was first made we tested to be sure it disabled both the icon and the sound, it did. However changes since that time may have caused the problem you described. We will test to see if we can reproduce this.



So they are aware of it, I hope they fix it soon.
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#5 Helium

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Posted 03 September 2010 - 12:23 PM

Confirmed, documented, submitted to development, and updated status list.

09/03/10 Open Game Settings > Game Tab > Mail Notification (Off) does not mute "ding dong" sound

Requiem Bug Reports: Community Status List:
http://forums.warpportal.com/index.php?/topic/2765-requiem-bug-reports-community-status-list/

Also, gathering information from users with the, "crash while using in-game chat" issue. Should have it submitted soon regardless of whether or not we can reproduce it.
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#6 Hazza

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Posted 04 September 2010 - 05:52 PM

Confirmed, documented, submitted to development, and updated status list.

09/03/10 Open Game Settings > Game Tab > Mail Notification (Off) does not mute "ding dong" sound  

Requiem Bug Reports: Community Status List:
<a href="http://forums.warppo...y-status-list/" class="bbc_url" title="External link" rel="nofollow external">http://forums.warppo...ty-status-list/

You have known about it since the 9th of March? What is taking so long?
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#7 Hazza

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Posted 21 October 2010 - 07:37 PM

This problem just got worse, now I see the mail icon AND hear the ding dong sound even though there is no mail.
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#8 Chakuza

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Posted 21 October 2010 - 07:40 PM

This problem just got worse, now I see the mail icon AND hear the ding dong sound even though there is no mail.

lol sounds awesome xD
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