Failed AVS Check - Transaction error - Renewal Technical Support / Bug Reporting - WarpPortal Community Forums

Jump to content


Photo
- - - - -

Failed AVS Check - Transaction error


  • Please log in to reply
6 replies to this topic

#1 Scatterbrain

Scatterbrain

    I made it Off Topic

  • Members
  • 63 posts

Posted 26 September 2011 - 11:05 AM

So after dealing with this-_- company all weekend trying to get verified, I am now plagued with this error when trying to add WP points.
Failed AVS Check: 10554-This transaction cannot be processed.

I've seen this before with other things, and it then referred to errors with billing address. But I know that isnt the issue here. Everything is correct. Paying with CC, the money is taken out of my account, and a few minutes later due to error, its placed back in. All of the information I'm putting in is accurate. So has anyone else dealt with this? Thanks
  • 0

#2 Inubashiri

Inubashiri

    Loyal White Wolf

  • Members
  • 7646 posts
  • LocationWaterfall of the Nine Heavens
  • Playing:Ragnarok Online
  • Server:All

Posted 26 September 2011 - 11:19 AM

Its a filter decline response from Paypal API, you'll have to email support about it. Choose Billing & Support and be as detailed as possible, but certainly don't give out any private information.

https://support.warpportal.com/

The transaction was declined because of a merchant risk filter for AVS. Specifically, the merchant has set to decline transaction when the AVS returned a no match (AVS = N).


  • 0

#3 Scatterbrain

Scatterbrain

    I made it Off Topic

  • Members
  • 63 posts

Posted 26 September 2011 - 11:34 AM

Why does this error pop up, even I'm trying to pay with a CC though? I'm not trying to use paypal at all... or is it something on their end?
  • 0

#4 Inubashiri

Inubashiri

    Loyal White Wolf

  • Members
  • 7646 posts
  • LocationWaterfall of the Nine Heavens
  • Playing:Ragnarok Online
  • Server:All

Posted 26 September 2011 - 11:37 AM

Oh if its not paypal then I don't know, like I said you need to contact support and go thru that process.
  • 0

#5 DrAzzy

DrAzzy

    Really Azzy? Already?

  • VMod Retired
  • 15606 posts
  • LocationNew England
  • Playing:Ragnarok Online
  • Server:Chaos-Clandestine Society

Posted 26 September 2011 - 12:14 PM

Contact billing and have them tell you why the card is being denied. You might also have to contact your bank.
  • 0

#6 Scatterbrain

Scatterbrain

    I made it Off Topic

  • Members
  • 63 posts

Posted 26 September 2011 - 12:30 PM

Or I could just give up coming back to this game, god gravity was a bad company.... but I mean wow... only the best run RO
  • 0

#7 Scatterbrain

Scatterbrain

    I made it Off Topic

  • Members
  • 63 posts

Posted 26 September 2011 - 12:30 PM

thanks for the quick responses though.
  • 0




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users