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10-30-2011: Server Database Errors


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#1 Miname

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Posted 30 October 2011 - 03:47 AM

I'm getting database errors with the mail and I cannot access MyHome. Is this happening to anyone else?



Edit: Apparently, no data is being saved to the database. That means your player location, inventory, level, exp etc. are not being stored. Permissions for MyHome are not being read, either. Please do not attempt to make any progress with your characters in-game at the moment, because your work will be lost once you log out.

Update: At this time is has been assessed, that due to the nature of the issue and the side effects caused by it(Item Duplication) that we will have to perform a rollback of the servers back to as early as: October 30, 2011 at 4:09:09 AM Pacific Time.
http://forums.warppo...nance-10302011/
The game is back to normal!

Edited by Miname, 30 October 2011 - 10:10 PM.

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#2 EnderW

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Posted 30 October 2011 - 03:55 AM

whoa I just had something odd happen too

I was in port of winds went to change character but then picked the same character again and somehow I was back at the edge of the world map (where I had been before going to port)

Edit: It's not saving data correctly I noticed it also changed my equipment from what I had before (when I went to change character I had a rose and the soul crafting medal on but when I was reloaded in edge of the world I had my normal face item and medal on

Edited by EnderW, 30 October 2011 - 04:01 AM.

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#3 Shuzelin

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Posted 30 October 2011 - 03:57 AM

whoa I just had something odd happen too

I was in port of winds went to change character but then picked the same character again and somehow I was back at the edge of the world map (where I had been before going to port)

I lost my ins by via mail l0l. It said already sent but i didnt get mail. I got same problem

Edited by Shuzelin, 30 October 2011 - 03:59 AM.

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#4 meij

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Posted 30 October 2011 - 04:00 AM

Yup, no matter what I do, once I relog I get sent back to where I was few hours ago. Losing all progress made between now and then. For testing purposes, I deleted a bunch of stuff from my inventory, relogged and they're all back.
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#5 Miname

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Posted 30 October 2011 - 04:03 AM

Yep, none of my player data is being saved to the database.
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#6 Shuzelin

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Posted 30 October 2011 - 04:15 AM

No point in doing anything now because data is going to get rolled back if change chanel, logout, or change character :thumb: :sigh: :)
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#7 Miname

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Posted 30 October 2011 - 04:17 AM

Oh well, gotta finish a school project anyway.
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#8 Bryant90

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Posted 30 October 2011 - 04:32 AM

Yeah, I logged in and saw some of my items had been bought in the market. so I logged to check other char, and when i log back in. I lost that money and the items. =(
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#9 EnderW

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Posted 30 October 2011 - 04:37 AM

you shouldn't lose the items :/

unless you didn't have them until after the error happened

Make a support ticket though they will probably have to make a proper rollback to fix this.
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#10 Aetherblade

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Posted 30 October 2011 - 04:41 AM

i got the combo expert and finished a lot of quests. then when i came back on i was 1 level down and lost my combo expert award :thumb:
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#11 Bryant90

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Posted 30 October 2011 - 05:00 AM

you shouldn't lose the items :/

unless you didn't have them until after the error happened

Make a support ticket though they will probably have to make a proper rollback to fix this.

nah, it was only 3 chaotic invisible set pieces I sold for like 20g each. so it wasnt a lot to worry bought. And they weren't back in my market after I logged. So just pointing out that no one should click retrieve on sold items.
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#12 meij

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Posted 30 October 2011 - 05:02 AM

nah, it was only 3 chaotic invisible set pieces I sold for like 20g each. so it wasnt a lot to worry bought. And they weren't back in my market after I logged. So just pointing out that no one should click retrieve on sold items.


I believe in order to get the items back in your market, the buyer must relog. I could be wrong.
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#13 AkatsukiKawa

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Posted 30 October 2011 - 05:06 AM

nah, it was only 3 chaotic invisible set pieces I sold for like 20g each. so it wasnt a lot to worry bought. And they weren't back in my market after I logged. So just pointing out that no one should click retrieve on sold items.


Should check your inventory. I bought a broom from my bro. After i changed channel the broom just vanished. But after my bro relog, the broom is in his inventory.
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#14 EnderW

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Posted 30 October 2011 - 05:47 AM

RE: market issues I recommend doing what I did -> close your shop

that way no one should be able to buy anything from you.
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#15 EnderW

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Posted 30 October 2011 - 06:18 AM

Sorry to double post but this should probably be made notice of because there's probably silly people out there: DO NOT BUY ANYTHING FROM THE ITEM MALL right now

I just tested this out with my last bit of IM brought a hair dye -> changed channel (logs out) -> lose item but also do not get IM points back

just letting people know

edit: also the transaction history page for items brought from the item mall is blank like all the data has been wiped from the website.

Edited by EnderW, 30 October 2011 - 06:51 AM.

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#16 zabmaru

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Posted 30 October 2011 - 07:11 AM

- Wake up
- Do normal person morning stuff
- Check forums
- See this
- Auditory expression of my woe and suffering:

Edited by zabmaru, 30 October 2011 - 07:11 AM.

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#17 Miname

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Posted 30 October 2011 - 07:14 AM

Sorry to double post but this should probably be made notice of because there's probably silly people out there: DO NOT BUY ANYTHING FROM THE ITEM MALL right now

I just tested this out with my last bit of IM brought a hair dye -> changed channel (logs out) -> lose item but also do not get IM points back

just letting people know

edit: also the transaction history page for items brought from the item mall is blank like all the data has been wiped from the website.

Hopefully when the database gets back up the transaction will reverse.
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#18 Miname

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Posted 30 October 2011 - 07:18 AM

I hope everyone spamming megas in game gets banned for item theft.
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#19 StormHaven

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Posted 30 October 2011 - 07:19 AM

I hope everyone spamming megas in game gets banned for item theft.


i hope in someway that falls under item duplication or abusing a bug
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#20 zabmaru

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Posted 30 October 2011 - 07:20 AM

Well, it's certainly abusing a bug.

EDIT: I logged on, saw one person spamming megas like two ChaosRages, then logged off

Edited by zabmaru, 30 October 2011 - 07:23 AM.

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#21 Miname

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Posted 30 October 2011 - 07:24 AM

Don't remove items from the guild vault- They will disappear, probably until the database is restored. Lost 500gold, lol.
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#22 Endbringer

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Posted 30 October 2011 - 07:26 AM

I hope everyone spamming megas in game gets banned for item theft.


Or the people who've been spamming W-coins all morning.

To add, Don't go to Black claw nest. Game gets unhappy about it. :thumb:

Edited by Endbringer, 30 October 2011 - 07:28 AM.

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#23 Miname

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Posted 30 October 2011 - 07:28 AM

Or the people who've been spamming W-coins all morning.

Yeah, we should start compiling blacklists of all the exploiters.
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#24 Miname

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Posted 30 October 2011 - 07:33 AM

Well, it's certainly abusing a bug.

EDIT: I logged on, saw one person spamming megas like two ChaosRages, then logged off

It's ChoasRage. Dude cant even spell his own name right.

Hopefully Warpportal shuts down the server before they repair the database. That way these guys cant keep the items.
But I'm sure they will disappear either way, as the items don't in the database, and there is probably no database transaction history for any of the items.

Edited by Miname, 30 October 2011 - 07:34 AM.

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#25 ilonesoul

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Posted 30 October 2011 - 07:35 AM

Are GM's aware of the problem yet? I would like them to send us a comforting message O_O, no offense meant.
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