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Accommodating Roserians' inability to play due to unexpected Server Downtime


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#1 Aciart

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Posted 25 July 2012 - 07:15 AM

I'm not sure if this is the appropriate thread, but in hopes that it will be properly placed; I must say I'm becoming frustrated with the server problems. It's been going on since maintenance, and I understand that it can only be fixed in due time, but my suggestion to possibly satisfy a portion of our dismay, is a server event. I think increased experience and drop rates for the amount of time we weren't expected to be delayed would suffice and is only fair in general. This is only an opinionated suggestion based on a few players, with similar ideals to myself.
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#2 LeanAndrei

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Posted 25 July 2012 - 07:21 AM

Yeah, the experience aside, the items that had already been obtained may or may not be there when the server has been fixed. that's why it might be a good idea for an extra drop rate increase in response to this downtime.
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#3 KingsBane

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Posted 25 July 2012 - 07:21 AM

5k itemmmall points for the frustration and time wasting. Double drops double exp cost nothing something that affect their profit be better and more meaningful.
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#4 Lycaeus

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Posted 25 July 2012 - 09:46 AM

You realise, I hope, that IM stuff won't be awarded or reimbursed. That's not how companies do this stuff.

I do, however, expect they will run some form of bonus event regarding exp, drops and the like.
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#5 ShazamO

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Posted 25 July 2012 - 12:34 PM

We are giving 2 more days of premium stats to those who are premium account holders.

And we do apologize for all the wacky-ness of the servers. Here
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#6 Feuer

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Posted 25 July 2012 - 02:41 PM

We are giving 2 more days of premium stats to those who are premium account holders.

And we do apologize for all the wacky-ness of the servers. Here

So if you're not a premium user, you dont get accommodated for the instability. Looks like this game is going back to pay 2 play in its own special method lol.
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#7 Lycaeus

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Posted 25 July 2012 - 04:05 PM

Two days of premium service to all accounts sounds better, or the exp/drop mods. I feel bad for actually expecting fairness now.
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#8 ShazamO

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Posted 25 July 2012 - 04:41 PM

Sorry! I meant that ALL accounts that play from 7/20/12 to 7/25/12 will receive 2 free days of premium status.
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#9 Lycaeus

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Posted 25 July 2012 - 08:38 PM

Sorry! I meant that ALL accounts that play from 7/20/12 to 7/25/12 will receive 2 free days of premium status.


that's much more like it :D Thank you ShazamO
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#10 Aciart

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Posted 25 July 2012 - 11:02 PM

I followed the link you posted earlier Shaz, logged into my account, but it doesn't seem that I have 2 free days of premimum service, due to having no WP points. Either I'm confused and not in the right area or I wasn't given these 2 free days.

Edited by Aciart, 25 July 2012 - 11:03 PM.

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#11 Aciart

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Posted 25 July 2012 - 11:06 PM

Ok, nevermind upon logging in I saw the expiration date in the chat box, my apologies for jumping the gun.
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#12 Eleria

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Posted 26 July 2012 - 07:27 AM

I don't really get it. I made a new account yesterday, and got the 2 free premium days. On another account, which I logged on during the last 3 days, I didn't get the premium account.
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#13 nvrsydie

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Posted 26 July 2012 - 07:47 AM

i was checking my accounts and all of them have premium icon under my name, because i play a lot :P and then........ the server got struck by something and freezes all screens. hohoho seems like santa's coming sooner and brought the whole ice from the northpole to Draconis :D :D :D
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#14 Aciart

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Posted 26 July 2012 - 10:56 AM

Leonis has dropped once again without any notice. Yet, a notification pops up, like the ones you get when there is maintnence going on and you try to log in, but there was no notification in-game of anything.
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#15 titosuryawan

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Posted 26 July 2012 - 10:02 PM

We are giving 2 more days of premium stats to those who are premium account holders.

And we do apologize for all the wacky-ness of the servers. Here


how about today? the server go down again? what would you say and do then...
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#16 Aciart

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Posted 26 July 2012 - 10:04 PM

how about today? the server go down again? what would you say and do then...


ah, much agreed.
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