32 replies to this topic

[Heimdallr]

Greetings, it has been a few months since Classic server launched, and during that time there was a build issue with the character server that caused it to lose connection to the characters thus causing a disconnection when players changed maps. We put in a short term "mitigation" by restarting the character server forcibly every 30 minutes. While this would cause players to DC when they move maps again, it had the effect of making sure the up-time of the character server was high (down for 20 seconds or so per hour) instead of possible "hours of no one can login" until we manually restart it once we were made aware the server was down.

This was a frustrating, but necessary, mitigation technique. Aside from talking with the development team to fix the server so that it wouldn't lose connection randomly we also spoke with some of our players who have worked with us in the past with the nospam stuff. It took a while to get everything ironed out and working, but as of last Saturday, the 6th of October, we were able to fully implement our "Better temporary" solution. Now the character server will only be restarted when it is actually down, which instead of every restarting every 30 minutes or so it is only restarting about once a day or so. This has increased the playability and enjoyability on Classic quite a bit, and I want to thank those 2 that have been instrumental in making that possible while the development team figures out the why and fixes it.

I can't say their names because I don't want them being harassed for being helpful, but they certainly know who they are, and I want them to know that their efforts are appreciated.

If you are happy that the frequent disconnections when moving maps is mostly solved, then let us know!

[Xellie]

Yes, it is much appreciated! <3

[Hrishi]

I've noticed it being much better, thank you!

[unkewlx]

Same gj fixing it guys, btw noticed classic servers a little laggy after latest maintenance

[Zinja]

lot better now. Please KEEP IT UP.
Thanks

[Nymmastal]

very nice

[AratusX]

While it is very much appreciated that players are willing to use their knowledge of the game to help fix nagging issues, does anyone else find it disconcerting that we pour thousands of dollars of our hard earned money into the kafra shop and the dev team is completely incompetent in finding fixes to even the seemingly simplest of issues?

[Inubashiri]

While it is very much appreciated that players are willing to use their knowledge of the game to help fix nagging issues, does anyone else find it disconcerting that we pour thousands of dollars of our hard earned money into the kafra shop and the dev team is completely incompetent in finding fixes to even the seemingly simplest of issues?

There is no iRO dev team, its kRO. So you disconcerted over nothing. Also issues in software happen that are not also seemingly simple as you put it or easy to trace down.

Edited by Inubashiri, 12 October 2012 - 09:34 PM.

[Onis]

While it is very much appreciated that players are willing to use their knowledge of the game to help fix nagging issues, does anyone else find it disconcerting that we pour thousands of dollars of our hard earned money into the kafra shop and the dev team is completely incompetent in finding fixes to even the seemingly simplest of issues?

No, not really. Overall anyone with a job knows how bad it would be to let your client meddle with your work.

Great to see the problem fixed -finally-.
Cheers to people who fixed it~ )o/ Must have been rough, well done.

[AllyBB]

I haven't been getting disconnected when switching maps, but now I get random disconnections from nothing in particiular. I may be sitting, or leveling, or vending, or just walking and I will disconnect with no lag or indication beforehand that something is wrong. It's not very frequent though, but has happened several times and only worries me because of maps that take you back to the spawn point upon log out and the server thinking your character is still logged in ("server still recognizes your previous login" message).

I'm also lagging like crazy in WoE and PvP.


I just mention this because I noticed this happened after the map change dcs were fixed (whether related or not).


Good job though!


****** Will attempt to provide more info, but it can be hard to prepare for the right moment *****

Edited by AllyBB, 18 October 2012 - 09:42 PM.

[Oda]

Can you tracert in when one of these attacks happen?

[esum]

never mind came back up!

Edited by esum, 18 October 2012 - 04:37 PM.

[Gunkar]

is the server is actually under some patching or something?

i can't log on classic

[myrmid00m]

I've started on Classic this week, and felt a crazy lag these days at normal maps.

Could u ppl tell me if this lag its currently normal or this week was a high peak?

Cuz, if its normal, im imagining at WoE, completely unplayable.

Note that im brazilian, so, if you either, plz let me know,

[myrmid00m]

is the server is actually under some patching or something?

i can't log on classic

maintenance

[bonggy]

DC most of the time when ever i click on kafra and she dont answer just her picture..happens alot!

[Onis]

For the last hour I have dc'd at

19:50
20:00
20:10
20:20
20:30

My internet connection is fine otherwise. I have no lowerping/wtfast on. Another guilder from Germany says he get's the same dc's. I'm from Finland, so it could be europe thing ?

//Edit: Seems to be fine now.

Edited by Onis, 13 November 2012 - 07:00 AM.

[esum]

Lag was pretty bad for me this past woe. Was using Lowerping and had effects off. Still lagging. Wasn't this bad for 1st and 2nd official woe.

[killthebeast]

char server down.

[empot676]

i tried making a new character but it say character name already exist. like anything name i type does that. even a name like this "fasdfsdfdsfsdhfsfsfsffhngbcx" someone help me how to fix it.

[BIuewind]

Make sure you are using the "Classic RO" client when trying to play on the Classic server and the "Ragnarok" client when trying to play on Chaos Renewal.

[empot676]

Make sure you are using the "Classic RO" client when trying to play on the Classic server and the "Ragnarok" client when trying to play on Chaos Renewal.

yea i am using classic own client

[esum]

Today it was absolute .

[Arkuss]

^

very laggy WoE and sometimes with disconnect it took a while to get back online. very bad

[KiloZulu]

9th March WoE was the laggiest ever this year. For me. So far.