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Can't start the installer


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#1 Hamsterking5

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Posted 05 September 2012 - 11:58 AM

Ok I've tried turning off my anti-virus, alternate downloads, running it through a 3rd party installer and I always get the same error!

"Windows encountered a error while trying to access the source code"

Any help would be appreciated!

Info:

Windows 7
Eset Node antivirus
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#2 DrAzzy

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Posted 05 September 2012 - 12:11 PM

I don't think that error text is what you saw. Can you please double-check?

Also, what is the exact name of the installer you're installing from, and where did you download it from?
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#3 Hamsterking5

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Posted 05 September 2012 - 12:15 PM

The actual Error is "The Installation Package could not be opened. Contact the application vendor to verify that this is a valid Windows installer package" and I'm downloading directly from ragnaroks download page.

The Full installer's name is:
iRO-14.1.2-FullInstall-20120816-2012.msi

The Full website is:
http://www.playragna...ntdownload.aspx


Its really weird that a microsoft machine cant read a .msi file if you ask me...

Edited by Hamsterking5, 05 September 2012 - 12:25 PM.

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#4 Axylus

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Posted 05 September 2012 - 12:50 PM

Unfortunately, your copy of the installer is corrupted and you must therefore download it again.
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#5 Hamsterking5

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Posted 05 September 2012 - 12:54 PM

Unfortunately, your copy of the installer is corrupted and you must therefore download it again.

Ive tried atleast 2 other sources and those dont work... It might be the file type itself i'm thinking. I can try running it through a converter to change it to something else perhaps?.
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#6 DrAzzy

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Posted 05 September 2012 - 01:02 PM

That's the error windows gives when it's given a corrupted or incomplete MSI file. The cause is almost certainly that the download is failing before it finishes - rightclick on it and choose properties, and I predict you'll see it as being much smaller than the 1.4 GB size of the installer.

But you can try the non-msi installer version from irowiki ( irowiki.org/wiki/Clients_and_Patches )

Edited by DrAzzy, 05 September 2012 - 01:03 PM.

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#7 Axylus

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Posted 05 September 2012 - 01:21 PM

Ive tried atleast 2 other sources and those dont work... It might be the file type itself i'm thinking. I can try running it through a converter to change it to something else perhaps?.


If you wish to check for certain whether your copy of the installer is corrupted, then do the following:

  • Download, extract, and then open SFV Ninja.
  • Choose "file", "add files to list" from the menu bar.
  • Choose the IRO client installer file.
  • Set the value of the "mode" field (on the tool bar) to "MD5".
  • Press F6 and then wait until the file's hash has been calculated.
  • Compare the value of the cell in the "checksum" column (a 32-character hash) to the hash that corresponds to the version of the installer you are using in the following list:

  • iRO-13.2.2-FullInstall-20110421-1717.msi: 53C0F5481EECA1F7A9268F95350E83C9
  • iRO-14.1.2-FullInstall-20120816-2012.msi: 2806EE997EB555856F60CD8484AFE78A
  • iRO-14.1.3-FullInstall-20121031-2012.msi (official), iRO141FullClient.msi (iRO Wiki): BF115578D107C44AA6C0E05A4A8AF864

If the hashes differ, then your copy of the installer is corrupted.

Edited by Axylus, 02 January 2013 - 10:20 AM.

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#8 Hamsterking5

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Posted 05 September 2012 - 01:25 PM

Im downloading the wiki installer atm. idk if it'll work though. if it doesn't i'll try your check Axylus.
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#9 Axylus

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Posted 05 September 2012 - 01:32 PM

Someone needs to make a multi-part version of the latest installer. :ph34r: (Hmm… Am I bored enough to do it myself?)
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#10 Hamsterking5

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Posted 05 September 2012 - 01:52 PM

The wiki one works! thanks alot guys!
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