10 replies to this topic

[marinesct]

So I've already posted that I have had issues since the last maintenance, but I didn't want to hijack the OP's thread. I've performed multiple things in order to remedy the problem of the game crashing as soon as I try to launch it after the update installs.

So anyhow, the thought came to mind with the one question none of the devs had asked for: A crash event log. Hope this helps.

========================
1st Event Log
========================
Log Name: Application
Source: Application Error
Date: 2/13/2011 8:24:57 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: IMBusy-PC
Description:
Faulting application name: Requiem.exe, version: 0.0.0.0, time stamp: 0x4d4f884e
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000206
Faulting process id: 0x14ac
Faulting application start time: 0x01cbcbf6bf33610f
Faulting application path: C:\Program Files (x86)\Requiem\System\Requiem.exe
Faulting module path: unknown
Report Id: fef128b4-37e9-11e0-a058-00262266ef7e
Event Xml:
<Event xmlns="http://schemas.micro.../events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-02-14T03:24:57.000000000Z" />
<EventRecordID>5846</EventRecordID>
<Channel>Application</Channel>
<Computer>IMBusy-PC</Computer>
<Security />
</System>
<EventData>
<Data>Requiem.exe</Data>
<Data>0.0.0.0</Data>
<Data>4d4f884e</Data>
<Data>unknown</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>c0000005</Data>
<Data>00000206</Data>
<Data>14ac</Data>
<Data>01cbcbf6bf33610f</Data>
<Data>C:\Program Files (x86)\Requiem\System\Requiem.exe</Data>
<Data>unknown</Data>
<Data>fef128b4-37e9-11e0-a058-00262266ef7e</Data>
</EventData>
</Event>

========================
2nd Event Log
========================

Log Name: Application
Source: Windows Error Reporting
Date: 2/13/2011 8:25:01 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: IMBusy-PC
Description:
Fault bucket 2306575846, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Requiem.exe
P2: 0.0.0.0
P3: 4d4f884e
P4: StackHash_92cc
P5: 0.0.0.0
P6: 00000000
P7: c0000005
P8: 00000206
P9:
P10:

Attached files:
C:\Users\IMBusy\AppData\Local\Temp\WER38A.tmp.WERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Requiem.exe_664d6791ffb66d44b885c4389890cb4edf6bdc_11b812a7

Analysis symbol:
Rechecking for solution: 0
Report Id: fef128b4-37e9-11e0-a058-00262266ef7e
Report Status: 0
Event Xml:
<Event xmlns="http://schemas.micro.../events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-02-14T03:25:01.000000000Z" />
<EventRecordID>5847</EventRecordID>
<Channel>Application</Channel>
<Computer>IMBusy-PC</Computer>
<Security />
</System>
<EventData>
<Data>2306575846</Data>
<Data>1</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>Requiem.exe</Data>
<Data>0.0.0.0</Data>
<Data>4d4f884e</Data>
<Data>StackHash_92cc</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>c0000005</Data>
<Data>00000206</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\IMBusy\AppData\Local\Temp\WER38A.tmp.WERInternalMetadata.xml</Data>
<Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Requiem.exe_664d6791ffb66d44b885c4389890cb4edf6bdc_11b812a7</Data>
<Data>
</Data>
<Data>0</Data>
<Data>fef128b4-37e9-11e0-a058-00262266ef7e</Data>
<Data>0</Data>
</EventData>
</Event>

========================
File from ReportArchive
========================

Version=1
EventType=APPCRASH
EventTime=129421274975639989
ReportType=2
Consent=1
UploadTime=129421274976439990
ReportIdentifier=fef128b5-37e9-11e0-a058-00262266ef7e
IntegratorReportIdentifier=fef128b4-37e9-11e0-a058-00262266ef7e
WOW64=1
Response.BucketId=2306575846
Response.BucketTable=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=Requiem.exe
Sig[1].Name=Application Version
Sig[1].Value=0.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=4d4f884e
Sig[3].Name=Fault Module Name
Sig[3].Value=StackHash_92cc
Sig[4].Name=Fault Module Version
Sig[4].Value=0.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=00000000
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=00000206
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7600.2.0.0.768.3
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=92cc
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=92cc176c35286f8e01d3cdcb27862eff
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=0079
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=00790104f27a58515a55aae685fdfae5
UI[2]=C:\Program Files (x86)\Requiem\System\Requiem.exe
UI[3]=Requiem.exe has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\Requiem\System\Requiem.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Windows\system32\WINMM.dll
LoadedModule[5]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[6]=C:\Windows\syswow64\USER32.dll
LoadedModule[7]=C:\Windows\syswow64\GDI32.dll
LoadedModule[8]=C:\Windows\syswow64\LPK.dll
LoadedModule[9]=C:\Windows\syswow64\USP10.dll
LoadedModule[10]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[11]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[12]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[13]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[14]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[15]=C:\Program Files (x86)\Requiem\System\NiAnimation20VC71.dll
LoadedModule[16]=C:\Program Files (x86)\Requiem\System\NiSystem20VC71.dll
LoadedModule[17]=C:\Program Files (x86)\Requiem\System\MSVCP71.dll
LoadedModule[18]=C:\Program Files (x86)\Requiem\System\MSVCR71.dll
LoadedModule[19]=C:\Program Files (x86)\Requiem\System\NiMain20VC71.dll
LoadedModule[20]=C:\Program Files (x86)\Requiem\System\Core.dll
LoadedModule[21]=C:\Program Files (x86)\Requiem\System\Utils.dll
LoadedModule[22]=C:\Program Files (x86)\Requiem\System\FileSystem.dll
LoadedModule[23]=C:\Program Files (x86)\Requiem\System\UtilMath.dll
LoadedModule[24]=C:\Program Files (x86)\Requiem\System\NiDX9Renderer20VC71.dll
LoadedModule[25]=C:\Program Files (x86)\Requiem\System\d3dx9_28.dll
LoadedModule[26]=C:\Program Files (x86)\Requiem\System\NiCollision20VC71.dll
LoadedModule[27]=C:\Program Files (x86)\Requiem\System\NiInput20VC71.dll
LoadedModule[28]=C:\Windows\system32\DINPUT8.dll
LoadedModule[29]=C:\Program Files (x86)\Requiem\System\GUI.dll
LoadedModule[30]=C:\Windows\syswow64\IMM32.dll
LoadedModule[31]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[32]=C:\Windows\system32\VERSION.dll
LoadedModule[33]=C:\Windows\syswow64\ole32.dll
LoadedModule[34]=C:\Windows\syswow64\OLEAUT32.dll
LoadedModule[35]=C:\Program Files (x86)\Requiem\System\UtilX.dll
LoadedModule[36]=C:\Program Files (x86)\Requiem\System\PhysicsReq.dll
LoadedModule[37]=C:\Windows\system32\WSOCK32.dll
LoadedModule[38]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[39]=C:\Windows\syswow64\NSI.dll
LoadedModule[40]=C:\Program Files (x86)\Requiem\System\NiPortal20VC71.dll
LoadedModule[41]=C:\Program Files (x86)\Requiem\System\NiMilesAudio20VC71.dll
LoadedModule[42]=C:\Program Files (x86)\Requiem\System\mss32.dll
LoadedModule[43]=C:\Program Files (x86)\Requiem\System\NiOldParticle20VC71.dll
LoadedModule[44]=C:\Program Files (x86)\Requiem\System\NiParticle20VC71.dll
LoadedModule[45]=C:\Program Files (x86)\Requiem\System\lua5.dll
LoadedModule[46]=C:\Program Files (x86)\Requiem\System\lualib5.dll
LoadedModule[47]=C:\Program Files (x86)\Requiem\System\AnimEng.dll
LoadedModule[48]=C:\Windows\syswow64\WININET.dll
LoadedModule[49]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[50]=C:\Windows\syswow64\urlmon.dll
LoadedModule[51]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[52]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[53]=C:\Windows\syswow64\iertutil.dll
LoadedModule[54]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll
LoadedModule[55]=C:\Program Files (x86)\Requiem\System\binkw32.dll
LoadedModule[56]=C:\Windows\syswow64\SHELL32.dll
LoadedModule[57]=C:\Windows\system32\d3d9.dll
LoadedModule[58]=C:\Windows\system32\d3d8thk.dll
LoadedModule[59]=C:\Windows\system32\dwmapi.dll
LoadedModule[60]=C:\Windows\system32\iphlpapi.dll
LoadedModule[61]=C:\Windows\system32\WINNSI.DLL
LoadedModule[62]=C:\Windows\system32\apphelp.dll
LoadedModule[63]=C:\Windows\AppPatch\AcGenral.DLL
LoadedModule[64]=C:\Windows\system32\UxTheme.dll
LoadedModule[65]=C:\Windows\system32\samcli.dll
LoadedModule[66]=C:\Windows\system32\MSACM32.dll
LoadedModule[67]=C:\Windows\system32\sfc.dll
LoadedModule[68]=C:\Windows\system32\sfc_os.DLL
LoadedModule[69]=C:\Windows\system32\USERENV.dll
LoadedModule[70]=C:\Windows\system32\profapi.dll
LoadedModule[71]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[72]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[73]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[74]=C:\Windows\system32\MPR.dll
LoadedModule[75]=C:\Windows\AppPatch\AcLayers.DLL
LoadedModule[76]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[77]=C:\Windows\SysWOW64\guard32.dll
LoadedModule[78]=C:\Windows\system32\fltlib.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Requiem.exe
AppPath=C:\Program Files (x86)\Requiem\System\Requiem.exe

[MimeBenetnasch]

I have similar problem , please help !

Firma problema:
Nome evento problema: APPCRASH
Nome applicazione: Requiem.exe
Versione applicazione: 0.0.0.0
Timestamp applicazione: 4db4c878
Nome modulo con errori: Requiem.exe
Versione modulo con errori: 0.0.0.0
Timestamp modulo con errori: 4db4c878
Codice eccezione: c0000005
Offset eccezione: 00602778
Versione SO: 6.1.7600.2.0.0.256.1
ID impostazioni locali: 1040
Informazioni aggiuntive 1: 92cc
Ulteriori informazioni 2: 92cc176c35286f8e01d3cdcb27862eff
Ulteriori informazioni 3: 5dd2
Ulteriori informazioni 4: 5dd2bf9c14f067dc26ff27febe64cccc

[Nadesh]

Wich is your problem? cant patch? This happens since the last patch or you installed the game for the first time? it also could help to know wich windows do you use.

[MimeBenetnasch]

Wich is your problem? cant patch? This happens since the last patch or you installed the game for the first time? it also could help to know wich windows do you use.

first time, download, install all fine and game returns that ...
never problem with freestyle (basket game)
i download the game, use your windows 7 guide and change with "amministrator" but never change...

Client version 13.28.0
windows 7 64 bit

Intel E5200 Core2duo 2.5ghz 800mhz 2mb
Asus P5qc Socket 775
DDR2 Corsair 4096mb / 800mhz Kit Cl5
Sapphire Hd4850 1gb Gddr3 Pci-e 2.0 Dx10.1
Western Digital 500gb 32mb 7200rpm
Be Quiet Straight Power Bqt E6 650w
COOLER MASTER XCALADE CM 690

Edited by MimeBenetnasch, 02 May 2011 - 03:51 PM.

[Nadesh]

The client was patched without problem then? You can go to the requiem folder and open the version.dat file with notepad to check what it said inside. It should be like this:

UserGameVersion=00000413; (never modify this value)
UserPatchVersion=00000413;

If it isnt then you can try to do a manual patch. You can place the manual patch, that you can download here http://forums.warppo...s/page__st__175 and then modify the UserPatchVersion to the last patch (you must download them all, from the one after the last one you have to the last one) you downloaded (the latest one available is the 413). Save and exit, then run the updaterusa.exe to update.

If that isnt the problem, then wich error do you get? and when you get it? sorry, but i dont know what means what you posted above. You also can try to sumbit a ticket to the support center https://support.warp...in/Default.aspx explain them what happen and add the text you first posted, that may help: since we are at the middle of the week, the answer shouldnt take more than 24-48 hours.

[MimeBenetnasch]

The client was patched without problem then? You can go to the requiem folder and open the version.dat file with notepad to check what it said inside. It should be like this:

UserGameVersion=00000413; (never modify this value)
UserPatchVersion=00000413;

If it isnt then you can try to do a manual patch. You can place the manual patch, that you can download here http://forums.warppo...s/page__st__175 and then modify the UserPatchVersion to the last patch (you must download them all, from the one after the last one you have to the last one) you downloaded (the latest one available is the 413). Save and exit, then run the updaterusa.exe to update.



If that isnt the problem, then wich error do you get? and when you get it? sorry, but i dont know what means what you posted above. You also can try to sumbit a ticket to the support center https://support.warp...in/Default.aspx explain them what happen and add the text you first posted, that may help: since we are at the middle of the week, the answer shouldnt take more than 24-48 hours.

My version.dat is

UserGameVersion=00000413;
UserPatchVersion=00000413;

Updater is ok
full check is ok

but when i click start i have this :

[Nadesh]

Then the game works fine but something is blocking it from start. Are you playing win windows vista? Are you running it as administrator? Check here, is the guide about how install and run the game under windows vista and seven: http://forums.warppo...ows-7-or-vista/

Also, the problem could be that your firewall and/or antivirus are blocking it, check here: https://support.warp...ng-requiem.aspx

[MimeBenetnasch]

Then the game works fine but something is blocking it from start. Are you playing win windows vista? Are you running it as administrator? Check here, is the guide about how install and run the game under windows vista and seven: http://forums.warppo...ows-7-or-vista/

Also, the problem could be that your firewall and/or antivirus are blocking it, check here: https://support.warp...ng-requiem.aspx

I use your good guide and i work on windows 7
run as Admin and i have that APPCRASH
I disable Avast and Comodo Firewall but nothing change..

I play FreeStyle (basket game) and don't have any problem...

;(

[Nadesh]

The problem could be with comodo firewall. Try to add the requiem.exe to the comodo firewall exceptions.

A few threads about that, you also can make your own search in the forum, use the key world Comodo, for example.
http://forums.warppo...__1#entry395087
http://forums.warppo...__1#entry344633
http://forums.warppo...__1#entry390951
http://forums.warppo...__1#entry377103
http://forums.warppo...__1#entry377570
http://forums.warppo...__1#entry347510

[MimeBenetnasch]

The problem could be with comodo firewall. Try to add the requiem.exe to the comodo firewall exceptions.

A few threads about that, you also can make your own search in the forum, use the key world Comodo, for example.
http://forums.warppo...__1#entry395087
http://forums.warppo...__1#entry344633
http://forums.warppo...__1#entry390951
http://forums.warppo...__1#entry377103
http://forums.warppo...__1#entry377570
http://forums.warppo...__1#entry347510

Thanx for spend your time to help me.
I try all way to set Requiem "trust application" with Comodo Firewall.
I use all option but never change...

At last i had to unistall Comodo, i have another firewall now and the game works.
Thanx.

[ThiSpawn]

In fact if you use Comodo it's quite easy.
Since the game is packed by freaky corean ppl, you must deactivate the execution flow control.
Defense+/Defense+ Settings/Execution Control Settings/Exclusions
there add Requiem.exe
And it works.