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Community Status Updates


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Dragonlark

Hello Everyone! The Daylight Savings Time Server Restart is complete, and the Warpportal game servers are back online at this time!
Mar 08 2020 01:29 AM
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Dragonlark

Hello Everyone, Due to Daylight Savings Time beginning once again, Warpportal will have a server restart on many of our games on 3/8/2020 starting at 1:50AM PST (before the time change). During this time, access to Warpportal games may be unavailable while server restarts are ongoing. Updates will go up on our social media as soon as the time change has finished and all servers are back up from their restart.
Mar 05 2020 10:46 AM
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Dragonlark

Hello Everyone! All games and websites are back online at this time from the Warpportal Service Downtime! Requiem is still experiencing issues with Steam and that is being worked on by our team. All updates about the progress of Warpportal Services from the downtime can be found here on the forums at: https://forums.warpportal.com/index.php?/topic/247312-scheduled-warpportal-service-downtime-2242020-2262020/#entry2950768
Mar 02 2020 02:10 PM
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Dragonlark

Hello Everyone! The Warpportal Service Downtime is still affecting RO2, Requiem Steam, and Warpportal Website services at this time, including the Power Up payment options for all games. Further updates will be posted as soon as these services are back online!
Feb 27 2020 05:28 PM
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Dragonlark

On February 24,2020 - February 26th, 2020 the Warpportal team will be moving our system servers to a new location which is a process that will unfortunately cause all Warpportal Games and Services (websites, support systems) to be offline. Services will begin being affected on February 24th starting at 10 AM PST, and be completely offline by 11 AM PST. We expect to be online again by Wednesday February 26th at 6PM PST, and will post updates to social media once everything is back online.
Feb 19 2020 10:42 AM
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Dragonlark

Hello Everyone, The Warpportal website will be having a server maintenance on 1/3/2020 at 2PM PST – 4PM PST. During this time the Warpportal websites and Power Up services may be disrupted and you may experience issues connecting to these services. Updates will be posted on Warpportal social media once this maintenance is complete.
Jan 02 2020 03:46 PM
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Dragonlark

The second wave of Ragnarok Transcendence Closed Beta Test emails are going out now! If you do not yet have a Closed Beta Test key and have pre-registered, please check your email for your Closed Beta Test key!
Dec 18 2019 05:54 PM
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Dragonlark

Hello Everyone! The issue with delays to the Warpportal customer support team ticket system has been resolved.
Nov 26 2019 02:36 PM
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Dragonlark

Hello Everyone! Please know at this time there is a delay on tickets coming in to the support team. Your ticket will still be processed, but while the technical support team is resolving this issue, ticket response times may be slower. We will update further here once this matter has been resolved.
Nov 25 2019 03:09 PM
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Dragonlark

The Warpportal Extra Life Livestream will be starting at 10:00 PST on November 8th! Join the Warpportal Team for our 24 hour Extra Life livestream on twitch.tv/warpportal!
Nov 07 2019 03:49 PM
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Dragonlark

Hello Everyone! The Daylight Savings Time Server Maintenance is now complete on all Warpportal Games, and all games and services are back up!
Nov 03 2019 12:55 AM
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Dragonlark

Hello Everyone, Due to Daylight Savings Time ending, Warpportal will have a maintenance on all games and services on 11/3/2019 starting at 1:50AM PST (before the time change). During this time, access to Warpportal services and games may be unavailable. Updates will go up on our social media as soon as the maintenance is complete.
Oct 31 2019 09:55 AM
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Dragonlark

The Warpportal Support Page maintenance is now complete and the Support Ticket Tool System and Knowledge base pages are available! Thank you for your patience everyone!
Aug 06 2019 04:13 PM
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Dragonlark

Hello Everyone, There will be a maintenance today, 8/6/2019, at 15:30 - 16:30 PDT on the Warpportal Support Page. During this time, the Support Ticket Tool system and the Knowledge base pages will be offline. Updates will be posted once the maintenance is complete.
Aug 06 2019 09:23 AM
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Dragonlark

The Warpportal Support Ticket and Knowledge Base maintenance is now complete! Thank you for your patience everyone!
Jul 30 2019 10:18 AM