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Banned for no reason


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#576 Kiryu

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Posted 12 June 2013 - 09:34 AM

To those with accounts released, we have given a 1-day VIP card.

At least, there will be a lot fewer (if any) RMTs and RMT spammers in game now. :)



Thank you... nice boost... Now I can goi back to bellydancing in skimpy outfits~~~
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#577 Cirilla

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Posted 12 June 2013 - 09:37 AM

unbanned thanks.
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#578 autior

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Posted 12 June 2013 - 09:45 AM

I'm so glad that the community isn't a bunch of liars and the ban system is bugged, that's a lot better than the inverse situation. :p_hi:
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#579 NiaAdha

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Posted 12 June 2013 - 09:48 AM

I have contacted a Community Manager. Please wait for their response. In the meanwhile, please try not to cause panic. I have a fire hose and I'm not afraid to use it.

nice one. we are not causing panic. we ARE panic. your solution about sending ticket....is....to put matters simply, we had tried that. some got responses, IF WE OCMPLAINT ENOUGH. other minor bugs, we dont even get replies even if it screwed our games.

So really, the solution is to complaint.

kinda sucks knowing your ticket didnt get anyreply for a month. it'd be nice if you cant do anything about it, just send a simple email "we cant do anything about it" rather than keeping quiet. :sob:
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#580 Archtyp3

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Posted 12 June 2013 - 09:49 AM

Also unbanned. thanks.
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#581 Kalamithy

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Posted 12 June 2013 - 09:56 AM

Thank you... nice boost... Now I can goi back to bellydancing in skimpy outfits~~~


and I should do moves like fandango
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#582 coded

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Posted 12 June 2013 - 10:02 AM

I'm not really worrying so much about the bots. But I've seen games before where GMs made a bold move against cheaters in game, and because of that the cheaters revealed everything they know. In this case, RO2, their are dupes/hacks things that only a few knew....and I'm afraid if the GMs aren't ready for that, I think it will be the end of this game.


I thought they would get the sea version patch that fix the dup problem? I know SEA has a fix for this and I thought it would be patched in the NA release.
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#583 Ishtare

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Posted 12 June 2013 - 10:04 AM

I don't know if I am the only one but after seeing so many people getting unbanned I checked my account and I've yet to be unbanned. I submitted a ticket but I didn't even get an acknowledgement email that my ticket was received, so I thought I'd post here to inquire whether the unbanning is being done in stages or if there is something else I should do. My ticket number is: 161-194B63A9-0129 . I hope this issue gets resolved soon. Thank you :)
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#584 Semii

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Posted 12 June 2013 - 10:06 AM

Banned no reason :/

15E-194B177B-01E7

Edited by Semii, 12 June 2013 - 10:23 AM.

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#585 Patibong

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Posted 12 June 2013 - 10:10 AM

Tried to patch and log in just now.
Adding myself to the unbanned list.
Many thanks for the quick resolution.


Btw, adding location to each of your characters in the character selection page is quite a neat update I must say.
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#586 AmiiMii

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Posted 12 June 2013 - 10:14 AM

Keep Thy Thoughts Positive, and all shall be fine, and Thy Jimmies Eternal.
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#587 7770130501230630097

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Posted 12 June 2013 - 10:20 AM

To those with accounts released, we have given a 1-day VIP card.

At least, there will be a lot fewer (if any) RMTs and RMT spammers in game now. :)


Yes, now they know if they RMT they'll get 1-day VIP card for free. That'll deter them.
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#588 Ishtare

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Posted 12 June 2013 - 10:22 AM

I don't know if I am the only one but after seeing so many people getting unbanned I checked my account and I've yet to be unbanned. I submitted a ticket but I didn't even get an acknowledgement email that my ticket was received, so I thought I'd post here to inquire whether the unbanning is being done in stages or if there is something else I should do. My ticket number is: 161-194B63A9-0129 . I hope this issue gets resolved soon. Thank you :)

Minutes after I posted this I checked my account and found that I was unbanned. Thank you for the quick response. No VIP though. And is it just me or is UI Type02's map's placement messed up and covers up your bags and zeny?
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#589 Doray143

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Posted 12 June 2013 - 10:23 AM

We will be reviewing those tickets that come, I am seeing a lot of players saying here that they only traded/sold items to someone. And that may be a plausible to have been on the list. We need to see to what extent the account was involved in such trades. It will get a bulk of this handled today.


You should be looking up on my ticket. I've been banned for a week for crying out loud. And you unban people and look at their tickets first? This is so unfair. Support system is messed up. I want my refund NOW! 1000 bucks. Where is it?
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#590 inuko23

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Posted 12 June 2013 - 10:25 AM

@Ishtare: yea, looks like UI Type02 and Type03 is messed up now:
http://forums.warppo...0203-ui-broken/
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#591 Yogabear

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Posted 12 June 2013 - 10:34 AM

Cool, I wanted to see if they would handle this without the entire community having to send a ticket in...Thus I am unbanned, no ticket sent.
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#592 Despress

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Posted 12 June 2013 - 10:43 AM

Right forgot to said this , costume and kafra things say '' this item cannot be share amoung charater in same account something'' but i accident mailed it to myself from other account i was trying to send other material to it.
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#593 Haro

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Posted 12 June 2013 - 10:47 AM


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#594 2599130505195244383

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Posted 12 June 2013 - 11:41 AM

My ticket is 13E-194B9977-017D please unban my account
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#595 Zanbee

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Posted 12 June 2013 - 11:52 AM

You should be looking up on my ticket. I've been banned for a week for crying out loud. And you unban people and look at their tickets first? This is so unfair. Support system is messed up. I want my refund NOW! 1000 bucks. Where is it?


This particular investigation was lead by a different team, therefore tickets were handled separately. All other tickets will be processed in due time.

Please be wary of those you trade/sell with, so that this doesn't happen to you again. It is no joke that RMT's can harm more than help, and we want what is best for all our players.

This case is now closed. Any issues you may have please submit a ticket.
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