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*update* 1/5 Arch Bishop Figurines Now available!


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#251 AtlasThunderbeef

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Posted 20 February 2011 - 02:33 AM

It would be good if an estimated shipping time was provided for international orders with the intended shipping method =)


I would safely assume 4 weeks on that but add on a week or two, this is gravity after all.
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#252 Heimdallr

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Posted 22 February 2011 - 06:08 PM

They should all be shipped out by This friday (25th) they should take up to 9 business days for delivery (2-9 days actually).

We are refunding 500 WP points for all international orders due to the shipping cost that it actually became.

For international orders there is a matter of possible customs charge, there is no way for us to pre-pay that (we tried) but hopefully the 500 WP is enough value to more than cover that customs charge.

If you could help me out, if you get a customs charge can you please let me know how much it was. I am trying to get a list started for how much each country charges so in the future we can much better figure out how much it is for shipping and handling to the countries we have players in.
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#253 AtlasThunderbeef

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Posted 22 February 2011 - 10:16 PM

Will do, I recieved the email from Mr.Choi so that's no problem. Seems like one guy got the task of sending out 150 packages, hope he managed to get it all right :j



But I saw "First Class International", I'm not aware of how shipping in the US works exactly because I'm in Norway, but I'm hoping this means "Ship out fast and on a direct flight".

Great to hear that the figure is on it's way though.
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#254 Rutana

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Posted 23 February 2011 - 01:04 AM

I'll let you know ^^
I hope I don't have to go to the customs, though...
If the package is written correctly, the post office can charge the custom, which is much faster and more compfortable x3
We'll see!
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#255 Miyuki

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Posted 23 February 2011 - 04:10 AM

But I saw "First Class International", I'm not aware of how shipping in the US works exactly because I'm in Norway, but I'm hoping this means "Ship out fast and on a direct flight".

That's the "standard" airmail shipping that reaches you in a week or two. :angry: (Priority Mail is the faster one, and Express Mail is the bloody expensive one.)
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#256 BlackPotato

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Posted 23 February 2011 - 07:17 PM

... our "compensation" is 500 wpe? REALLY? thats a load of crap. seriously on being months late this is what we get?
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#257 Rutana

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Posted 23 February 2011 - 10:48 PM

No, 500WPE is for every international buyer because the shipping costs weren't as high as they thought beforehand.
The compensation lies within the package in form of a Redem code and till now, no one knows what it is. Surprise! XD
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#258 BlackPotato

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Posted 24 February 2011 - 06:04 AM

No, 500WPE is for every international buyer because the shipping costs weren't as high as they thought beforehand.
The compensation lies within the package in form of a Redem code and till now, no one knows what it is. Surprise! XD


so the shipping cost is less for sending the package international than in the usa? that doesnt make sense
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#259 Majeh

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Posted 24 February 2011 - 06:48 AM

u know.. i was thinkin the same thing or maybe they worded it wrong lol
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#260 morphine

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Posted 24 February 2011 - 06:53 AM

International shipping cost $10 more, people. International shipping ended up being $5 more than domestic in the end with the refund.




@@;; How is anyone so confused about these things...?
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#261 Rutana

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Posted 24 February 2011 - 07:10 AM

USA was 6000 WPE Points for the Figurine
International was 7000 WPE Points.
Now, 500 from them got refunded.
So, no, international shipping still is more expensive -_-
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#262 Miyuki

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Posted 24 February 2011 - 08:28 AM

@@;; How is anyone so confused about these things...?

Most people doesn't pay attention to those details because it doesn't apply to them. =\
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#263 Heimdallr

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Posted 24 February 2011 - 11:02 AM

We did state that we would refund unneeded shipping cost, we were not able to know before hand due to not having a packaged Arch Bishop figurine. The difference between 1 oz changes the shipping cost somewhat, so we didn't want to undercharge then have to work out something where we charge more as a surprise to ship them. So we erred on the side of caution with the understanding we would refund unneeded cost.

The compensation is in Code form inside the box with your Nenderoid.
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#264 BlackPotato

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Posted 24 February 2011 - 11:43 AM

International shipping cost $10 more, people. International shipping ended up being $5 more than domestic in the end with the refund.




@@;; How is anyone so confused about these things...?


obviously i wouldnt pay attention to the international price for an order, not being international. thats how
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#265 AtlasThunderbeef

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Posted 25 February 2011 - 05:05 AM

If I get the code and it doesn't live up to expectations I'm going to make a ranters section on these forums.
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#266 Bavababje

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Posted 25 February 2011 - 05:49 AM

^Considering what corporates usually provide as compensation for delays of this magnitude you shouldn't be disappointed =p
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