81 replies to this topic

[TEMPESTboy]

another UPADATE FAIL agian Helium WTF is this your Making Step By Step but THat is FAIL agian better YOu PROVIDE a NEW INSTALLER that UPDaTE ALREADY NEW VERSION....DONT MAKE MAD OTHER PLAYER BECAUSE IM ALMOST 24/7 NOT SLEEPING BCUZ IM CANNOT PLAY THE GAME USELESS FOR MY 1 OF MY ACOUNT THIS MONTH IM USING PREMIUM ON OTHER ACOUNT THAT THE ERROR FOR THE CLIENT NOT FIX ...PLEASE PROVIDE US A NEW INSTALLER FOR THE GAME THAT NO ERROR AND ETC,THAT THE VERSION OF CLIENT IS 175 VERSION ALREADY....:3 :3 :3

[explicid17]

did everything from the new tutorial exactly like it says in the walk through, still getting stuck at 50% when looking for Data\DAT.MAP  

 

do i have to extract the media folders from the Requiem: Rise of the Reaver folder that came with the installation?

[sleepyTown]

after 5 hours of troubleshooting, reinstalling, manual patching and no avail, i finally decided to log out and use my pc full administrator account [because i noticed even you run the updater as administrator, in normal pc account as power user, when the updater.exe updates it deletesthe old launcher to replace a new frozen themed launcher, thats when the problem begins, still continue to run but the real problem will come out later when patching....)..what i did,

 

1. reinstall from full administrator account not power user.

2. turn off my antivir

3.  run my updater.exe and patch

4. then i reached the final patch (stuck at 72%)

5. i forced close the launcher via task manager.

6. i DL the manual patch

7. paste it at patch folder 

8. edit the version to

 

UserGameVersion=00000678;

UserPatchVersion=00000679;

 

9. run the updater.exe

10. finally i was able to play...

 

11. im sick of this error, every time there was a big patch....

[m31k0]

after 5 hours of troubleshooting, reinstalling, manual patching and no avail, i finally decided to log out and use my pc full administrator account [because i noticed even you run the updater as administrator, in normal pc account as power user, when the updater.exe updates it deletesthe old launcher to replace a new frozen themed launcher, thats when the problem begins, still continue to run but the real problem will come out later when patching....)..what i did,

1. reinstall from full administrator account not power user.
2. turn off my antivir
3. run my updater.exe and patch
4. then i reached the final patch (stuck at 72%)
5. i forced close the launcher via task manager.
6. i DL the manual patch
7. paste it at patch folder
8. edit the version to

UserGameVersion=00000678;
UserPatchVersion=00000679;

9. run the updater.exe
10. finally i was able to play...

11. im sick of this error, every time there was a big patch....

Could you share the manual patch link( it will be a great help).

[sleepyTown]

Could you share the manual patch link( it will be a great help).

  lol, you didnt read the rest of the topic right? link can be found at the 1st page of this topic...

[DeeMike]

This does not work at all still dont change the ver fro 174.2 to 175 2nd day trying to get this game to work ..

[DeeMike]

This Patch is taking my game time away so much Im super frustrated and upset but I dont know why this is such a pain in the duck neck.

[DeeMike]

UPDATED As of 3/12/2015 12:00 PM

 

If you have an issue during the patching process (such as Failed Internet Read File or if the Updater hangs for at least 10 minutes at the same complete rate), first try closing the Updater, navigating to the Patches folder inside the Requiem Program folder and delete any files that have remained there after closing the Updater. Then, start the Updater again and it will try to download the file again to patch the client. If the download repeatedly fails to complete then you may try the work around of downloading the patch files and copying them into the Patches folder manually (as described in this thread).

 

In the spoiler below is a conversation I had with a member of our support team that had the Updater hanging at 49% but was able to resolve it with my help and this method.

 

Spoiler

[2:07:17 PM] Helium: Let's see then. What happens when you run the Updater exactly?

[2:07:59 PM] [Gravity_CS]: stuck on 49%

[2:10:57 PM] Helium: What's in the Patches folder? (Requiem\Patches\)

[2:12:06 PM] [Gravity_CS]: both with 00000679.CHK and .RTP file

[2:11:28 PM] Helium: Is the Updater open now and at 49%?

[2:12:14 PM] [Gravity_CS]: yes, still open now

[2:12:44 PM] Helium: Ok, open Notepad and drag Version.dat from the Requiem\ folder into the notepad.

[2:12:59 PM] Helium: Copy and paste here what is in the Version.dat ok?

[2:13:41 PM] [Gravity_CS]: 

UserGameVersion=00000678;

UserPatchVersion=00000678;

[2:14:18 PM] Helium: Ok. So delete everything in the patches folder. For now, we may redownload the RTP and CHK later if we have to.

[2:14:26 PM] Helium: But for now, delete everything inside Patches

[2:14:48 PM] Helium: And Use Task Manager to end the Updater process.

[2:15:11 PM] Helium: Or close it out, but check the Patches folder again afterwards to make sure it is still empty.

[2:17:04 PM] Helium: Then run the Updater (as an administrator if on windows vista or greater). Let it try again. If it gets stuck at 49% again or gets stuck and gives an error let me know and we will continue.

[2:17:59 PM] [Gravity_CS]: Ok. So delete everything in the patches folder.should the updater is still on going?

[2:18:15 PM] Helium: Close the Updater. Then Delete. Not sure if it matters but probably best to close then delete. Then run again.

[2:20:44 PM] [Gravity_CS]: Ok then. Im on this process, I'll let you know if the error persists.

[2:21:14 PM] Helium: OK

[2:38:39 PM] [Gravity_CS]: Still stuck at 49%

[2:39:17 PM] Helium: OK. Close the Updater, delete the files in Patches again, then download NEW copies of the patch files from here:

https://drive.google...iew?usp=sharing

[2:41:16 PM] Helium: Unzip/Extract the files into Patches folder, then open Version.dat into notepad again.

[2:45:31 PM] [Gravity_CS]: I'm on the notepad

[2:46:02 PM] Helium: Change the contents of Version.dat to...

UserGameVersion=00000678;

UserPatchVersion=00000679;

[2:46:17 PM] Helium: You have the Patch files in the Patches folder already right? (The new ones you downloaded...) If so, save Version.dat and then run UPDATERUSA as an Administrator again.

[2:47:28 PM] [Gravity_CS]: Yes. Im on it. Wish me luck.

[2:47:59 PM] Helium: It should just apply the patch file that is there now...

[2:51:19 PM] [Gravity_CS]: Awesome! my client is now fixed. Thank you! I'll take notes on this and will inform others as well.

 

[2:55:17 PM] Helium: Ok

 

As of 3/11 Client Version is 175.0

Patch File Version is 00000679

 

The split archive download has had problems reported, so I have replaced it with single file archives.

(There are 2 versions: one in ZIP format and the other in RAR format).

You only need to download one or the other (depending on what is easier for you to open ZIP or RAR).

 

Download the Patch files to manually copy into the Patches folder of the Requiem Program Folder:

 

Patch 00000679

Download the RAR Archive containing the patch files

-or-

Download the Compressed Folder ZIP Archive containing the patch files

This Failed on my end tried this like 2days in a row uninstall reinstall did this intructions so much its like a recipe to me now but it All fails stuck at 50% and version of 174.2 will not change to 175 what is the main issue here?

[Keiichi33]

Me While I download the patch 00000679.RTP
The problem is when you install requires a check that never ends.
The error appears to check: System \ Requiem.exe
I followed all the steps and the error persists over and over and over again.
Excuse my bad English, I speak Spanish and I am using a translator.

 

 

And you can not give check file because it also fails
I installed and reinstalled the game several times, the same error always appears
If you put check file.

 

 

The second image is older than the first, but the error is on both dates.

Edited by Keiichi33, 12 March 2015 - 09:57 PM.

[extasy]

The game I have now uninstalled. Have then the registry cleaned. The game reinstalled and am the description in the discussion of helium followed. And oh wonder what can I say, I CAN STILL DO NOT PLAY !!! now again 4 days of my Prem. Acc wasted without having to use'm really pissed now. brings -_- a current download client where the damn error are corrected !!!

[2572121024220012230]

I've followed pretty much everything people have said in this thread, yet I'm still having issues. I've reinstalled about three times, trying different things. Am I suppose to just quit because of this broken game?

[Drunkendx]

WOW, I've seen bad game management, but this is ridiculous...
After finally being able to patch this game and start client, I can't log in, and why, client won't update.
Today i tried re downloading game from site, and client still won't update.
Good thing I haven't given any money to developers, or then I'd be really mad, this way I only want my lost time back.

[DeeMike]

This Failed on my end tried this like 2days in a row uninstall reinstall did this intructions so much its like a recipe to me now but it All fails stuck at 50% and version of 174.2 will not change to 175 what is the main issue here?

Now this the day #3 fail I did this even with a programmer that does C++ and SQL data base!! He even says that patch what ever it is . its not correctly updating my system files for the update to take place you scripts are ok ! we even look at all the elements thru HTML ..ITs just not updating Correctly?

[DeeMike]

This Failed on my end tried this like 2days in a row uninstall reinstall did this intructions so much its like a recipe to me now but it All fails stuck at 50% and version of 174.2 will not change to 175 what is the main issue here?

DAY #3 FAILED 

[Careloo]

 

 

Data\DAT.MAP ...this is where my patching always stops whenever i follow all the instructions you've provided us in the manual patch. 

 

Old file not found was also popping whenever it stops.

 

And when I patch it again. The PatchVersion always goes back to 00000678; even thou I've changed it to 00000679;

 

BTW: im not using Windows 7...Im still using WIndows XP...maybe this can help XD...

Edited by Careloo, 13 March 2015 - 09:52 AM.

[HappyHumper]

Been going through this same useless routine for x3 days straight myself.... Helium you better fix the launcher today before the rest ( however small that population might be ) of us just flat out give up on you , have done everything asked in forums and have made 0% progress in resolving this issue, please just do it right today maybe you can still salvage some of the player population ~.^

 

[Apollonia93]

Ahahaha, oh this is great.

Guys, don't bother. Just uninstall. For 7 years I have played this game with the old updater, and never had a single issue with it.

Helium and Alteris make a new updater, and everything goes to -_-.

Manual patching? Are you kidding me? What is this 20 years ago?

I have 7x +30 toons, and premium running with pets, costumes, tools, but I will not play until they fix the patcher to automatically work.

[SeventailWolf]

i'm not really worried about this at the moment, i've got plenty of games to play until this is fixed

 

earlier today i was getting ingame successfully with a 'client version' error, but after reinstalling i'm back at old file.

[TEMPESTboy]

still Error this is shiit useless for my Premium acount :3 -_- game 

[Yomaxsss]

hi i got only one question is the soultion for this problem or not becuse if is i would like to know it ty

 

[TEMPESTboy]

hi i got only one question is the soultion for this problem or not becuse if is i would like to know it ty

 

lol helium posted is 100 % Fail trying to Following all the Steps but 100% Fail so i thnk helium upload new installer i thnk on RQ that the Version is 175.1,,,,,
 

[Apollonia93]

BTW YOUR BRILLIANT -_- -_- DINT WORK. STILL CANT UPDATE. WHY THE -_- DID YOU DISGUSTING ASS -_- -_-ER MESS WITH THE GOD DAMN -_- PATCHER YOU DISGUSTING LITTLE -_-ER. -_- GO DIE IN A FIRE YOU WORTHLESS -_-S. GOD DAMN, YOU -_- UP MORE THAN THE KOREAN DEVS -_- UP IN 6 YEARS. WHY DO YOU STILL HAVE A JOB?!?!?!?!?! YOU ARE USELESS.

 

BTW HAVE PREMIUM + PETS + COSTUMES + MOUNTS + TOOLS ALL RUNNING AND CANT PLAY. GOOD JOB.

[TEMPESTboy]

hahahahah Tell that HeliumFAil much posted on PIN Furoms but nothing happen on US the event right now is RUnning

[EvaMajeD]

Give up on this fail game, Back Xbox one

[extasy]

Five days my Prem. Acc Pet Costume and run without which I could use it. What -_- is this here? People I want to play on and I DEMAND of you a compensation for all players have the Prem things and it could not use because of your stupidity !!! See to it that you get the point !!!