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#26 Zurn

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Posted 12 May 2016 - 05:35 AM

According to this https://roseoffline.com/serverstatus/ everything is looking fine, I don't have ROSE on this computer so I can't check if I can actually log in though.


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#27 VModCupcake

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Posted 12 May 2016 - 08:16 AM

According to this https://roseoffline.com/serverstatus/ everything is looking fine, I don't have ROSE on this computer so I can't check if I can actually log in though.

I just logged in two different accounts without a problem but to anyone still having issues - please make a ticket  https://support.warp...in/Default.aspx


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#28 Knubbis91

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Posted 12 May 2016 - 11:19 AM

Still having issues. I have a ticket open but wanted to put info out here too.

 

I am getting different error messages each time I try. Sometimes the patch client can't connect to the server, but sometimes It does and I can start the game, but receives an "Servers unavailable" when It tries to connect in-game, and sometimes It manages to load my avatar list, but on the loading screen after I click "Enter world" I get a "Runtime error". 

 

I keep trying but the error message always shows up somewhere along the way.


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#29 Dragonlark

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Posted 12 May 2016 - 12:25 PM

Please know additional measures have been taken to allow those experiencing connection issues to access the game. If you are still experiencing this issue please let me know.


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#30 Zurn

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Posted 12 May 2016 - 01:01 PM

I got the steam one to log in no problem a few minutes ago.


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#31 Banrukai

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Posted 13 May 2016 - 04:22 AM

 

My client back to normal but here is my trace route result for your reference. I am using Steam downloaded client.

 

Tracing route to web.warpportal.com [128.241.93.57]
over a maximum of 30 hops:
 
  1   735 ms   780 ms   745 ms  10.14.0.1
  2   784 ms   748 ms   748 ms  10.0.3.1
  3   748 ms   730 ms   749 ms  199.187.209.5
  4   747 ms   740 ms   739 ms  184.170.242.61
  5   732 ms   740 ms   755 ms  38.140.140.145
  6   740 ms   747 ms   730 ms  be2914.ccr22.phx02.atlas.cogentco.com [154.54.30.241]
  7   753 ms   745 ms   757 ms  be2932.ccr22.lax01.atlas.cogentco.com [154.54.45.162]
  8   762 ms   750 ms   752 ms  be2017.rcr21.lax04.atlas.cogentco.com [154.54.0.237]
  9   757 ms   762 ms   754 ms  ae-30.r01.lsanca07.us.bb.gin.ntt.net [154.54.10.222]
 10   757 ms   768 ms   763 ms  xe-0-7-0-1.r01.lsanca07.us.ce.gin.ntt.net [198.172.90.170]
 11   752 ms   758 ms   747 ms  portal.demarcation.gravityus.com [204.2.170.50]
 12   753 ms   756 ms   770 ms  iro.ragnarokonline.com [128.241.93.57]
 
Trace complete.

 

 

This isn't a tracert for Rose Online. 


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