42 replies to this topic

[mseifer]

Edit by Heimdallr:

Thank you all for your help, for those posting here and those that PMed me.

We have isolated it down to it being a language setting.

I was able to make mine "fail" by switching to French language location.

We are working on this currently so that your language settings has no bearing on if it will load.

In your browser you can modify the setting to western US, and it will work.









Dont know if theres another topic on that, but I cant transfer wp energy to kafra points, everytime I hit the "Convert WP Energy" link it does nothing

Anybody have the same problem ?

[kymmy]

tried a different browser? i had big problems getting some of the links to work using IE9, worked ok with chrome

[mseifer]

yeah tried with ie9 firefox and chrome, still the same result, sended a ticket : S

[xfusion]

it never works, i had to email them to get them to xfer kp between accounts, first time i tried it took forever and they kept telling me to buy items on one account and put them on a char and they would move the items, second time i told them that was bull-_- and i wanted just the kp xfered over and they just moved the kp over, "convert to wp energy" does nothing ever i dont even see why its there.. its probably disabled so you cant get bonus kp, xfer back to wp, get bonus kp, repeat

[mseifer]

lol I finally be able to transfer the points by using an old version of konqueror (2005) that way the option appears but not on more modern browsers

[ninou]

I cannot convert WPE to KP !! hlp

[Neba]

sei = newb

[Fibrizzo]

I'm not able to convert them too. I tryied even with GateWay...

[ninou]

please anyone help I still cannot convert WPe to kafra points !

[xfusion]

send in a ticket u_u like i said

[Bastol]

I cannot pay for premium services with WP energy either. Probably related.

What happens is when I click the + next to the account I want to pay for, it loads a page with no options on it. Please fix, I did try on different browsers.

Edit: only works in Google Chrome for me.

Edited by Bastol, 10 December 2010 - 08:19 AM.

[Fibrizzo]

I cannot pay for premium services with WP energy either. Probably related.

What happens is when I click the + next to the account I want to pay for, it loads a page with no options on it. Please fix, I did try on different browsers.

Edit: only works in Google Chrome for me.

Chrome is my browser and doesn't work to me >.<

Edited by Fibrizzo, 10 December 2010 - 08:22 AM.

[ninou]

exaclty the same for me :

when I click the + next to the account I want to add points, it loads a page with no options on it ( btw I got 2000wp points)

I tried in internet explorer and firefox.

GM fix this please

[susi73ggg]

Same here.

I have payed my WPs, but now i can t transfers on my account. I use Firefox.

[ninou]

just installed chrome but still don't work.

Wut is going on ??????????

[ninou]

Tried with a friends other warp portal account and same thing.
So it is not related to my WP account.

[ninou]

Did someone find a solution ?

[Bloodtemptation]

Have the same problem can't convert my WP points to Kafra points or use the add premium services. Tried Internet Explorer, Google Chrome and Firefox.

[ninou]

I just wonder why I still play this game atm.
Loosing so much IRL time to fix and fix and fix.

[Heimdallr]

Very strange.

The one example that we were able to test with had the following issue.

Login to WarpPortal
Click powerup

Click the game account on the bottom left

You will have a screen like below

[Heimdallr]

If you are selecting the product and clicking on the big convert button and getting the error then I really want to talk with you so I can attempt it for you to see if it is an account thing, as it certainly isn't happening to every account.

[Bloodtemptation]

I'm doing the exact thing you mentioned Heimdallr but I don't have the window where I can actually convert the points. I convert Warpportal points in the past but when I added WP energy today I couldn't convert them anymore to Kafra points. I think a lot of people also have this problem. I didn't have this problem before only after I added new WP energy today.

[Fibrizzo]

We cannot convert points because this menu do not appear >.<

[Bloodtemptation]

We cannot convert points because this menu do not appear >.<

Exactly the same problem as Fibrizzo explains.

[kristen]

Heim pls fix this, i can't convert WP