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CAN'T LOGIN


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#1 Sherith

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Posted 08 September 2017 - 02:36 PM

Hi, I can't login to my 1 of my accounts. I type in the correct password and it doesn't work. I try to make a new password online and it says the old password is invalid. I go to "Forgot Your Password", finish the whole process and try it again.... still nothing. Same thing over and over again! What can I do to fix this!?!?!?!


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#2 Darkshadowzz

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Posted 08 September 2017 - 02:44 PM

im with you on this the same thing has happened to me. I cant log onto my main account. we need a staff member or someone to look into this asap.


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#3 RafsToushirou

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Posted 08 September 2017 - 03:12 PM

I'm having the same problem. I can't login to any of my three accounts.

I'm really pissed off about it cause i can't even change my password or make a new one in "forgot your password"


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#4 D4ut0n

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Posted 08 September 2017 - 03:13 PM

I'm trying to login, but my account always fail to connect to server, i can login in other account, but not in mine...

 

Can i play the game, or what?


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#5 CrazyWhitesmith

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Posted 08 September 2017 - 03:23 PM

i have your same problem


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#6 rkray

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Posted 08 September 2017 - 06:38 PM

u guys fix this?


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#7 127140429022707997

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Posted 08 September 2017 - 06:51 PM

Yo me too! 

 


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#8 killofdeath

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Posted 08 September 2017 - 07:08 PM

i can log in with other account . . . 


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#9 rkray

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Posted 08 September 2017 - 07:39 PM

same here!!!! i can log in my merchant but i cant login my main!!!!!!!!!!!!!!!!!!!!


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#10 VModCinnamon

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Posted 08 September 2017 - 07:55 PM

Greetings,

For the login issue, please refer to my earlier post here.

 

A thing to mention, I have received over the day additional tickets in my inbox about the issue, a total of 5.

Please understand that, spamming tickets, spamming multiple PMs of the same will not speed things up.

 

The support system goes through a queue, moving tickets ahead of others may not be possible. So if you have sent a ticket then please be patient and hold onto a single ticket for the issue.

 

As for the Login/Password concern, the staff will be working on addressing it to reflect the correct error messages displayed as this has been a case of suspension (botting/benefiting from bots and others).

 

The received tickets have been forwarded to the GM staff. For the time being there is not much to be done than wait on GM staff response.

Your utmost patience and understanding is appreciated.


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#11 6193170723220418917

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Posted 08 September 2017 - 08:28 PM

me too :( - sending in a ticket -


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#12 TheGrimNinja

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Posted 09 September 2017 - 02:24 AM

I cant log into my account :(((

 

Ive spend so much on warp portal points, only one of my accounts work.

 

Ive submitted a ticket and nothing.

 

Sad day..... Im anti bot never even botted lol


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#13 CrazyWhitesmith

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Posted 09 September 2017 - 04:32 AM

you know the last time i log was when i finish the fishing quest and take my poring pipe so it's frustating cause i don't log for a really long time and then i can't log in


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#14 TheGrimNinja

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Posted 09 September 2017 - 05:02 AM

you know the last time i log was when i finish the fishing quest and take my poring pipe so it's frustating cause i don't log for a really long time and then i can't log in

 

This is BS... ive spent so much on WP Points and now my account may be banned for who knows what reason.

 

Now it will be two days before i hear back??????


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#15 CrazyWhitesmith

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Posted 09 September 2017 - 05:09 AM

This is BS... ive spent so much on WP Points and now my account may be banned for who knows what reason.

 

Now it will be two days before i hear back??????

 i know this situation sucks.


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#16 sarde

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Posted 17 September 2020 - 03:03 AM

I was facing same issue. 

You need to verify your email address for warpportal login.

 

After email verification I was able to login to forum.  :D


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