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RO 12 Days of Christmas Raffle Giveaway Event!


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#151 Richkr

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Posted 08 January 2018 - 05:01 AM

I almost forgot I won 500 wpe...You know what, just forget about it. So much waiting for a mere $5 gift code


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#152 VModCinnamon

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Posted 08 January 2018 - 05:15 AM

I have sent another reminder about this to the staff.


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#153 Campitor

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Posted 08 January 2018 - 11:22 AM

Billing team says that they will deliver the codes today. The moment I get them we will start sending out the emails.


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#154 MyNameIsTaken

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Posted 08 January 2018 - 04:53 PM

Billing team says that they will deliver the codes today. The moment I get them we will start sending out the emails.

why all this trouble camp just give us costumes  :heh:


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#155 Campitor

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Posted 08 January 2018 - 05:09 PM

Codes will finish being mailed out tomorrow. Billing team didn't provide them until extremely late in the day and were sending emails by hand.


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#156 yosummer

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Posted 08 January 2018 - 08:36 PM

why not just put the wpe in our accounts?

or just distribute costumes instead XDDDD


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#157 rx32555

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Posted 10 January 2018 - 01:40 PM

thank you very much warpportal team


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#158 Koding

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Posted 10 January 2018 - 09:23 PM

I can't use my second code in my account. It says it already exceeded the limit of using the same coupon/code. what a bummer.


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#159 VModCinnamon

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Posted 11 January 2018 - 12:03 AM

I can't use my second code in my account. It says it already exceeded the limit of using the same coupon/code. what a bummer.

 

Please hold onto it, will have the staff look into the issue as this is not the first case reported.


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#160 Miyamisuu

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Posted 11 January 2018 - 03:06 PM

What of the pens? :(


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#161 Battlehunter

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Posted 11 January 2018 - 10:57 PM

Received my code! Thanks WP Team! I appreciate it and hope you guys have a good 2018!


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#162 yosummer

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Posted 17 January 2018 - 06:16 PM

Please hold onto it, will have the staff look into the issue as this is not the first case reported.

 

solved?


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#163 VModCinnamon

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Posted 18 January 2018 - 01:46 AM

solved?

 

There are no updates about this issue yet, if you have the code I'd suggest to test it again.


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#164 yosummer

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Posted 18 January 2018 - 05:54 AM

There are no updates about this issue yet, if you have the code I'd suggest to test it again.

 

tested, said code has been redeemed


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#165 VModCinnamon

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Posted 18 January 2018 - 07:00 AM

tested, said code has been redeemed

 

Will send you a private message shortly.


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#166 VModCinnamon

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Posted 18 January 2018 - 09:29 AM

Important:

Users who are still having issues redeeming the prize coupons on their winning accounts to send a ticket to the Payment department, they will assist accordingly.

Do keep in mind that the staff may not be able to assist with cases of codes that have been given away. In future if the code is not working for some odd reason, please hold onto and contact the staff.

 

Warpportal Support:

https://support.warp...in/Default.aspx

 

 

EDIT:

After you finish sending the ticket, please pm me the ticket number.

Make sure to title your PM as: Raffle Coupon Issue.


Edited by VModCinnamon, 18 January 2018 - 12:06 PM.
Edited

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#167 Izaterni

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Posted 22 January 2018 - 09:22 PM

What i won.......
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#168 VModCinnamon

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Posted 23 January 2018 - 03:08 AM

Update from the staff:

 

[1/22/2018 Edit] If you won a Pen Prize please check your registered email for instructions. It should be coming from a @warpportal.com or @playragnarok.com email address. It contains instructions on claiming your prize and alternative options if you don't want the pen.


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#169 3505170703074552307

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Posted 07 February 2018 - 02:19 AM

Hello, i receive email said that i win the raffle but i just notice the email few days ago.

Can i still claim the reward?

i'd like the option for 1000wpe please, since i live outside US.

 

Thank you


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#170 VModCinnamon

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Posted 08 February 2018 - 02:24 PM

Hello, i receive email said that i win the raffle but i just notice the email few days ago.

Can i still claim the reward?

i'd like the option for 1000wpe please, since i live outside US.

 

Thank you

 

Yes.

The staff will go through the emails sent to the community email regrading the grand prize tomorrow.


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#171 Monalize

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Posted 11 February 2018 - 05:15 AM

Sad. I was not able to join this eve!t. Maybe next year. :'(
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#172 3505170703074552307

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Posted 15 February 2018 - 07:06 PM

still nothing  :(


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#173 VModCinnamon

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Posted 16 February 2018 - 10:30 PM

still nothing  :(

 

Sorry for the inconvenience, we will poke the staff harder about this on Monday.


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#174 3505170703074552307

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Posted 23 February 2018 - 01:32 AM

Seems like the staff dont care at all about this, i've been very patience and waiting n keep checking for more than 2 weeks.  :ani_ag:


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#175 VModCinnamon

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Posted 23 February 2018 - 04:57 AM

Seems like the staff dont care at all about this, i've been very patience and waiting n keep checking for more than 2 weeks.  :ani_ag:

 

I will be using a longer poking stick this time, don't worry.


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