Any update please?
Incorrect Account / Certificate error( Can't Login)
Posted 14 February 2018 - 06:21 PM
please give us any update on this game. i've been waiting for half a day already
Posted 14 February 2018 - 07:56 PM
I think only PH players experiencing this, they might want us to go to ph server.
Posted 14 February 2018 - 07:58 PM
So first whole day of Valentines Event done .... are we going to get another chance at this?
What if we wanted to buy the items in the event?
Posted 14 February 2018 - 08:46 PM
nope...my indonesian guildmates are also experiencing the same and some brazilians...even if thats the case its -_- unfair...they should at least credit back or give our investments back
Posted 14 February 2018 - 09:30 PM
could you please credit my diamonds spent to my webph account..and my supreme weapons..thank you..same details and account information
Posted 14 February 2018 - 10:48 PM
guys here' s the reply that i got.
Posted 14 February 2018 - 11:22 PM
SSL Client Certificate
COMODO RSA Organization Validation Secure Server CA
Begins on Thursday, February 08, 2018
Expires on Saturday, March 16, 2019
all ok but still cant login ,,,,,Account or password is incorrect
Posted 14 February 2018 - 11:37 PM
its been almost 16-20 hours since i cant login it says wrong Passwords or username . i already sent mail to the WP but still no answer and no solution.
its better if you can arranged so we can export our account to another ROJ Provider.
Posted 15 February 2018 - 12:12 AM
This is VModCinnamon from RO1/Re:start subforums.
It has been brought to my attention ROJ login issue through a direct message.
I have spoken with the staff just earlier to look for an update on the situation, unfortunately, there is no ETA to provide as of this minute.
Rest assured ROJ team is looking into it.
Apologies for the inconvenience however I would like to ask of you all to be patient while the staff work through the issue.
Posted 15 February 2018 - 01:04 AM
pls make it faster! your just giving us idea to move to other provider.. your staff works very slow thats all. Holiday is not an excuse for this matter. we miss 2days and we miss lots of things especially daily job. we invest lots of money here! i guess no compensation at all......
Edited by bossjeff022, 15 February 2018 - 01:08 AM.
Posted 15 February 2018 - 01:08 AM
paying thousands of dollars for a game that cant play, do not care to renew SSL in time, have excuses for delays, while in other providers they have no excuses and fast response times, and of course good planning to prevent from SSL expiration, if there is no ETA, is there an option to transfer our characters to the reliable provider? or are refunds being offered? where do the funds go to if is not to improve the game and keep this errors from happening?
Edited by 1698180115012125987, 15 February 2018 - 01:10 AM.
Posted 15 February 2018 - 01:11 AM
unlike to other provider they have an event where you can get wing max lvl5.. if you top up... here all money talk no event what so ever
Posted 15 February 2018 - 03:24 AM
Https is no longer in the website. But still it doesn't work. Same issue. Account or Password is Incorrect. Please give us something about what to expect. ONLY BECAUSE WE'VE INVESTED TOO MUCH IN THIS GAME!!!!!!!
Posted 15 February 2018 - 03:37 AM
STILL NOT WORKING?
WHAT WILL HAPPEN NOW?
WHAT WILL HAPPEN TO MY ACCOUNT/CHARACTER?
Posted 15 February 2018 - 04:37 AM
GUYS ITS FIXED..COMPENSATION 24 PCS OF 2X MANUAL AND 50K CHARM POINTS..HAPPY GAMING
Posted 15 February 2018 - 05:04 AM
The issue is now resolved as informed by the staff.
Thank you all for being patient
Compensation for the downtime is listed below.
24 pieces of BMx2 and 50,000 Charm Points
Edited by VModCinnamon, 15 February 2018 - 05:31 AM.
Added info about compensation
Posted 15 February 2018 - 05:53 AM
I've been walking the streets at night
Just trying to get it right (need some patience)
It's hard to see with so many around
You know, I don't like being stuck in the crowd
(Could use some patience)
And the streets don't change but, baby, the names
I ain't got time for the game
(Gotta have some patience)
'Cause I need you
But I need you (all it takes is patience)
I need you (just a little patience)
I need you (is all you need)
Posted 15 February 2018 - 09:50 AM
guildmates at s24 login guys..hopefully you can read this...
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