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#1 Newbi001

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Posted 31 May 2018 - 10:29 PM

i know  Warpportal has some issues~ but just curious is it we are in the same issues?

XD i still has some WP point hope to convert it to buy some Enrich Ore, but this page brothering me since 25 may 2018 maintainance until now.

 

Any advice to fast solve this?

I am From Malaysia~

Using Streamyx Internet~

 

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#2 VModCinnamon

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Posted 01 June 2018 - 06:06 AM

Hello,

 

If you are seeing this message then the account is flagged due to the EU policy change.

Such as, if you have created your account in the affected EU countries, then you will not be able to use WP services and games. For more info on the EU policy change, see this topic.

However, if you have not created the account in EU, then please send a support ticket to the GM staff, and PM Xealot about your issue here.

 

Warpportal Support:

https://support.warp...in/Default.aspx


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#3 Fadreus

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Posted 01 June 2018 - 06:39 AM

@Newbi001

You will definitely get this message;

 

Hello!

Unfortunately, your account was affected by the European Region restriction. News about the restriction can be found here:

http://blog.warpportal.com/?p=10892

I am unable to go into details about your account information or registered country. If there is anything else I can assist you with, please feel free to ask.

 

The chance to get different response is same chance to drop MvP Card.


Edited by Fadreus, 01 June 2018 - 06:40 AM.

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#4 Newbi001

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Posted 01 June 2018 - 06:43 AM

/heh of courses I registered in Malaysia, never been euro country, OK thank for advice, tomorrow will pm Xealot, seen like I waste a lot of time waiting the difference issues for warpportal page XD
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#5 Fadreus

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Posted 01 June 2018 - 06:47 AM

Don't worry, I also wasted 7 days and no reply on the tickets.
Plus I've send multiple tickets on different issue, all no reply.

I think the ticket counter sold out.
If I give Parking Ticket maybe they respond.


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#6 mussa255

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Posted 01 June 2018 - 08:14 AM

thay will igonre us that how wp doing there work
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#7 VModCinnamon

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Posted 01 June 2018 - 09:48 AM

As I have been told, it is handled on case by case basis since it is account specific.

Please contact the staff and Xealot as posted here.

 

Thank you.

 

Closed.

 

 


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