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#1 Greiheim

Greiheim

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Posted 09 August 2018 - 12:46 PM

Hi! Good Day! I'm trying to file a missing item ticket but it seems like the Support page is down.

I have been directed to this link after submitting my ticket.

 

http://www.warpportal.com/error.html

 

I have tried it on my mobile phone and other desktop but still getting the same result.

 

Any suggestion?


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#2 VModCinnamon

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Posted 09 August 2018 - 02:01 PM

Greetings,

 

See the following,

  • Try the usual Power UP error guidelines here.
  • Send a ticket with or without logging into a support account. You may refer to how to send a ticket guide for support account registration [link].
  • Ensure the ticket content/attachment are not too big. Some users were able to send a ticket when limiting their ticket content to 200 letters or less

If the issue persists, contact Xealot [link] on forums with the details.


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#3 Greiheim

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Posted 09 August 2018 - 04:11 PM

Thank you very much Sempai!


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