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error when submitting a ticket


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#1 darkking14

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Posted 01 September 2018 - 09:17 PM

Yo GMs! I'm having an issue submitting a ticket, every time I try to submit a ticket to get a verification for my MVP card I always get an error. Please help me. Thank you


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#2 VModCinnamon

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Posted 02 September 2018 - 07:40 AM

WP support is having some technical issues.

I will ask that when sending a ticket to limit the character count to 100~ 200. However, if you are getting the error on the main page then contact Xanubis or Xealot on forums with your request and ticket issue.

 

For item verification, please note that, users may request item verification if they are in doubt of the item's origin, normally when purchased from another user. However, if you got the item yourself, then that step is unnecessary.


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#3 darkking14

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Posted 03 September 2018 - 04:58 AM

ohh ok so its not that necessary then sweet ty :)


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#4 darkking14

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Posted 24 September 2018 - 04:59 AM

MR cinnamon i found a buyer but he wants me to verify it im getting a support error still i sent a message to mr xanubis and xealot no reply
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#5 VModCinnamon

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Posted 24 September 2018 - 05:25 AM

MR cinnamon i found a buyer but he wants me to verify it im getting a support error still i sent a message to mr xanubis and xealot no reply

 

When did you send the PM? It has been a weekend, hopefully you get an answer today or tomorrow.


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#6 Dragutinovic

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Posted 14 October 2018 - 07:46 PM

WP support is having some technical issues.

I will ask that when sending a ticket to limit the character count to 100~ 200. However, if you are getting the error on the main page then contact Xanubis or Xealot on forums with your request and ticket issue.

 

For item verification, please note that, users may request item verification if they are in doubt of the item's origin, normally when purchased from another user. However, if you got the item yourself, then that step is unnecessary.

 

i try your advice, just 100-200 character, and it's work
thanks

but sorry for maybe rude mesage body :p_laugh: :p_laugh:
i only can write i got this error bla bla bla
please check thank you
 


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#7 VModCinnamon

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Posted 14 October 2018 - 07:54 PM

Hello there!
The quoted post may not be relevant anymore :)

 

Please see latest updates on persisting errors when sending a ticket here.

 


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