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RO: Journey - fail to claim gifts

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#1 5323130603201041687


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Posted 02 October 2018 - 04:46 PM

Hello there, I'm new here.


I tried to report this through a support ticket, the page gives me an error in the support home page since I tried to submit the first time. If I use another browser and gives me the error straight away.

When trying in another computer, works until the point where I submit the ticket, then the page loads with an error and all goes down again the same way.


My issue is that in the newest server on Ragnarok Online: Journey, when I try to claim the level 65 gift, it doesn't work. No errors are displayed, it just that nothing happens. Everything else works fine.


My account is from LevelUpGames Brazil;

Server I'm playing is 61;

My character name is MataPiolho (65 Assassin).


It's worth to say that I reached the 65th level using the Upgrade Ticket (the Level Advance Item gifted from level 60) when I reached level 64.


Many thanks

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#2 mmiku2003


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Posted 02 October 2018 - 09:23 PM



Switch to another web browser, e.g Edge or IE. If the error is ongoing, follow the guidelines posted here. Note that, it is posted for RO1, but it should apply to other WP games.

good luck

Edited by mmiku2003, 02 October 2018 - 09:25 PM.

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#3 Bignutt


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Posted 03 October 2018 - 04:57 PM

on getting those gifts what is the amount in green there only a certain amout of people get the reward once that number is reached its gone... 

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