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problem with SM quest rank A


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#1 caifanes01

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Posted 14 October 2018 - 08:35 AM

Good I have problems to change to rank A was doing the quest where I had to go to the dungeon temple of the sea god in the micion where I had to pick up a stone when I entered the dungueon the micion disappeared and I could not continue likewise a pirdra that I already had disappeared from my inventory.
 
Thank you very much in advance, I hope you can help me.

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#2 faku1810

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Posted 14 October 2018 - 09:39 AM

I believe the quest you had is one that tells you to find Leviathan. You should get a new quest as soon as you approach the boss of that dungeon.

 

Edit: I just checked and I wasn't too far off the mark. The quest you had asked you to enter the dungeon, once inside you'll immediately get a prompt for a new quest. If you move too far from the entrance, the quest won't start even if you accept it.

 

You need to accept the quest at the entrance. Something similar will happen as soon as you approach Leviathan.


Edited by faku1810, 14 October 2018 - 10:09 AM.

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#3 caifanes01

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Posted 18 October 2018 - 06:23 PM

thank you for having responded.
 
If I have already finished the mioness and killed the leviathan and give me a gem and a micion that sends me to the city "yggdrasil garden" and carry out the mioness but when I want to select the micion that is called "al darone's magical fragment ( 9) "the following appears to me:" this item can not be reerted. " I remember that they had a magical fragment that had a black stain but that stone unclaimed from my inventory returns to the boat from where the drake comes out, to the dungueon "temple of the sea god", to see if it could be picked up again but there is nothing ( enter hard mode and normal to dungeons) and nothing appeared.
 
Sorry for the inconvenience and I hope you can help me thanks.

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#4 faku1810

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Posted 19 October 2018 - 12:50 PM

 

thank you for having responded.
 
If I have already finished the mioness and killed the leviathan and give me a gem and a micion that sends me to the city "yggdrasil garden" and carry out the mioness but when I want to select the micion that is called "al darone's magical fragment ( 9) "the following appears to me:" this item can not be reerted. " I remember that they had a magical fragment that had a black stain but that stone unclaimed from my inventory returns to the boat from where the drake comes out, to the dungueon "temple of the sea god", to see if it could be picked up again but there is nothing ( enter hard mode and normal to dungeons) and nothing appeared.
 
Sorry for the inconvenience and I hope you can help me thanks.

 

 

It might be better if you use your own language to explain things as english is clearly not your native language...

 

From what I understand, you are lacking the quest items needed to accept the quest, you must have destroyed them by mistake. Since the items are given in a quest you have already completed, your only choice is to send a ticket through support to request they trigger the quest for you or add the item to your bag to allow you to accept the quest.


Edited by faku1810, 19 October 2018 - 12:56 PM.

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#5 caifanes01

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Posted 20 October 2018 - 05:59 PM

Ok muchas gracias por contestar, donde puedo enviar  el  ticket  de soporte,

 


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#6 faku1810

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Posted 21 October 2018 - 12:33 PM

Ok muchas gracias por contestar, donde puedo enviar  el  ticket  de soporte,

 

La página de soporte es http://support.warpportal.com pero parece estar caída. Si mañana sigue así, veré de preguntarle a Idun qué se puede hacer.


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#7 caifanes01

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Posted 21 October 2018 - 08:08 PM

buenas noches gracias por contestar, ya envie el ticket de cualquier cosa escribo por aqui muchas gracias por apoyarme 


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#8 caifanes01

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Posted 24 October 2018 - 10:16 AM

Buenas disculpen las molestias envié el ticket pero e estado entrando a ver si me contestaban algo y la página de soporte a estado caída, no sé si me puedan apoyar de antemano gracias

 


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#9 caifanes01

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Posted 16 November 2018 - 08:55 PM

buenas disculpen las molestias no me han respondido, ya tiene tiempo que envie el ticket para ver mi problema con el SM, pero no me an dicho nada quisiera ver si me pueden ayudar ou orientar de alguna forma. de antemano muchas gracias y disculpen las molestias


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#10 faku1810

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Posted 17 November 2018 - 06:52 AM

buenas disculpen las molestias no me han respondido, ya tiene tiempo que envie el ticket para ver mi problema con el SM, pero no me an dicho nada quisiera ver si me pueden ayudar ou orientar de alguna forma. de antemano muchas gracias y disculpen las molestias

 

Si tienes el número del ticket y el nombre del personaje envíame un mensaje por privado en el foro e intentaré preguntar si han podido ver tu caso aún. También puedes intentar actualizar tu ticket (enviando otro mensaje) para asegurarte de que no está "cerrado" por inactividad. Si encuentras problemas con la página de soporte, intenta con otro navegador.


Edited by faku1810, 17 November 2018 - 06:53 AM.

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