Server System Error Today's Date : 11/25/2018 - Technical Support - WarpPortal Community Forums

Jump to content


Photo
* * * * * 1 votes

Server System Error Today's Date : 11/25/2018


  • Please log in to reply
14 replies to this topic

#1 xxSTEVE21xx

xxSTEVE21xx

    I made it Off Topic

  • New Members
  • 19 posts
  • Playing:Requiem
  • Server:Trifti

Posted 24 November 2018 - 08:01 PM

GM's,
 
Please fix server error! you ain't nothing to loose but WE are! I pay for this game! waited long enough! Been a long day for me wasting time! 
 
To all who likes my post >>> give reputation UP! >>>>>>
 
 3riOQ3T.png
 
Thanks in advance!

Server is up! Awesome Support!

Edited by xxSTEVE21xx, 24 November 2018 - 09:51 PM.

  • 1

#2 Moscowsky

Moscowsky

    I am New.

  • New Members
  • 6 posts

Posted 24 November 2018 - 08:25 PM

WTF ... not fix error.. Gm not good 

Already 2 hours, and the error is not corrected, it speaks, about the disregard for the remained units of players.
No notification on the forum, not information. I just don't.

  • 0

#3 Farsh

Farsh

    I made it Off Topic

  • Members
  • 39 posts
  • Playing:Nothing

Posted 24 November 2018 - 08:42 PM

Create button=> "Restart server"


  • 0

#4 kamla017

kamla017

    I am New.

  • New Members
  • 5 posts
  • Playing:Requiem
  • Server:trifri

Posted 24 November 2018 - 08:46 PM

Wasting EXP SCROLL , Pet Extension , CM to better Drop of Legendary Samples should be hours left may extend this is your fault developer so compensation will be allowed .


  • 0

#5 xxSTEVE21xx

xxSTEVE21xx

    I made it Off Topic

  • New Members
  • 19 posts
  • Playing:Requiem
  • Server:Trifti

Posted 24 November 2018 - 08:51 PM

GM's,

 

Please fix server error! you ain't nothing to loose but WE are! I pay for this game! waited long enough! Been a long day for me wasting time! 


  • 0

#6 VModStrawberry

VModStrawberry

    Amateur Blogger

  • WarpPortal VM
  • 309 posts
  • LocationEverywhere!
  • Playing:Dragon Saga
  • Server:Wyvern

Posted 24 November 2018 - 09:01 PM

 

WTF ... not fix error.. Gm not good 

Already 2 hours, and the error is not corrected, it speaks, about the disregard for the remained units of players.
No notification on the forum, not information. I just don't.

 

 

The issue is currently affecting only Trifri, and has been reported to the Requiem Team.

Also, the status update you have been looking for.

 

Wasting EXP SCROLL , Pet Extension , CM to better Drop of Legendary Samples should be hours left may extend this is your fault developer so compensation will be allowed .

 

As far as I know, Chance Makers will be compensated, as long as they were used just before the server error occurred and should not have yet expired before that time. For that you need to write a ticket to Support.


  • 0

#7 Moscowsky

Moscowsky

    I am New.

  • New Members
  • 6 posts

Posted 24 November 2018 - 09:11 PM

Compensation will be for 3-4 hours of technical works not according to the plan ?


  • 0

#8 kamla017

kamla017

    I am New.

  • New Members
  • 5 posts
  • Playing:Requiem
  • Server:trifri

Posted 24 November 2018 - 09:35 PM

The issue is currently affecting only Trifri, and has been reported to the Requiem Team.

Also, the status update you have been looking for.

 

 

As far as I know, Chance Makers will be compensated, as long as they were used just before the server error occurred and should not have yet expired before that time. For that you need to write a ticket to Support.

Why need to Report and wait the response of Support, it should be your fault so don't make us headache to write an letter to support and waiting for nothing. also how about the pet days. it's probably 3 - 4 days straight have error on game. and calculate how much time we wasting the pet days


  • 0

#9 VModStrawberry

VModStrawberry

    Amateur Blogger

  • WarpPortal VM
  • 309 posts
  • LocationEverywhere!
  • Playing:Dragon Saga
  • Server:Wyvern

Posted 24 November 2018 - 10:43 PM

Why need to Report and wait the response of Support, it should be your fault so don't make us headache to write an letter to support and waiting for nothing. also how about the pet days. it's probably 3 - 4 days straight have error on game. and calculate how much time we wasting the pet days

 

You need to report issues so that the Support staff and the Requiem Team are informed about the issue. Just like someone told me about this issue so I checked the game and the forums then reported to the Requiem Team. If no one tells them/us, what will they try to fix? 

 

If you lose an item and just ask Support to return your missing item, if you don't tell them exactly what the missing item is, what will they try to look for? Do you understand what I am trying to say here?

 

As for compensation, as I mentioned, I am only sure of the Chance Maker. As for the other items, you'll need to ask Support about that. Unless you want them to guess what you want then good luck with that. But if you really want to know, as per my experience, they do not restore lost 'pet days'.


  • 0

#10 kamla017

kamla017

    I am New.

  • New Members
  • 5 posts
  • Playing:Requiem
  • Server:trifri

Posted 24 November 2018 - 10:55 PM

my ticket report has been close without returning item. so why gonna report and talking to forum again.. will waste time, missing item on account never return back even i follow up my reports and turn to close the ticket without item so that's a kind of waste of time


  • 0

#11 VModStrawberry

VModStrawberry

    Amateur Blogger

  • WarpPortal VM
  • 309 posts
  • LocationEverywhere!
  • Playing:Dragon Saga
  • Server:Wyvern

Posted 25 November 2018 - 03:28 AM

my ticket report has been close without returning item. so why gonna report and talking to forum again.. will waste time, missing item on account never return back even i follow up my reports and turn to close the ticket without item so that's a kind of waste of time

 

Did you tell them what item you wanted restored? Keep in mind that they will only consider restoring items such as Chance Makers as I described above. PM me the ticket number and I will follow up with Support. 


  • 0

#12 VModStrawberry

VModStrawberry

    Amateur Blogger

  • WarpPortal VM
  • 309 posts
  • LocationEverywhere!
  • Playing:Dragon Saga
  • Server:Wyvern

Posted 25 November 2018 - 03:29 AM

By the way, this issue has already been resolved some hours ago.


  • 0

#13 BasCuthach

BasCuthach

    I made it Off Topic

  • Members
  • 50 posts
  • Playing:Requiem
  • Server:Triffi

Posted 26 November 2018 - 05:20 AM

and again, another error, 11/26/2018


  • 0

#14 Moscowsky

Moscowsky

    I am New.

  • New Members
  • 6 posts

Posted 26 November 2018 - 05:25 AM

And here is again this same mistake.. the server is unavailable again...
How you fix that.. OMG

  • 0

#15 BasCuthach

BasCuthach

    I made it Off Topic

  • Members
  • 50 posts
  • Playing:Requiem
  • Server:Triffi

Posted 26 November 2018 - 05:30 AM

STOP USING TURKEYS FOR PK!!!!! Problem Solved :)


  • 0




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users