First FAQ Friday of the year!
As we answer your questions from last year's thread,
take some time to ask us new ones in the comments below!
Renewal FAQ Friday
1/25/2019
considering this https://forums.warpp...-gave-to-me-ho/
how can we be sure that our items does not get deleted secretly? i mean those we bought could be duped but we'll never know unless we ask for checking which is really tedious.
Campitor: Currently the customer service manage is reviewing feedback from the players regarding their procedures and may have an update in the coming weeks regarding this.
Enable ninja's Shadow Leap inside Woe castles
Kagerou's Kunai Splash new formula please
Kunai explosions CD [read on an kage thread it supposed to be 1sec, we are using 3sec]
and also whats the next illusion dungeon we will receive?
Campitor: We will review these quests.
While u at it WP, please consider to update contents of Old card album and Mystical card album exclusive for IRO only ... and can we get the full list of upcoming card updates ? please include every card that should be already available for now ...
Campitor: Hello!
The current OCA and MCA albums are updated as far as they are supposed to be. We will however be having a discussion about cards with the kRO group in the near future.
Will we have another Let's Play series? I still miss Amazon Gangstress but I think a new stream but on Renewal would be awesome
Astra: We'll think about it! Any good suggestions about it?
Is it 3rd job's second type sprite will arrive in 2019?
Is it in 2019 calendar? If not, can request it pls?
Campitor: Traditionally all partners have set their update calendar at the beginning of the year. However this has always lead to problems where something happens and updates get delayed. Due to this no year has every received all the updates that it should. This year we are trying a new process where we are planning quarter by quarter so that our update roadmap is as accurate as possible.
Do you guys have a 'user statistics' databank on each player? like what they've accomplished, how many times they farmed an instance or killed an mvp or found a card, what instances they are currently doing, etc?
Campitor: We can pull statistical data if we need it but there is no statistics board for each character or player.