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Extra Life Carnium boxes & prizes distribution


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#1 Cellac

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Posted 04 November 2019 - 03:08 PM

Hi,

I believe Campitor has said that the boxes/prizes will be distributed today on 11/04 before the Mad Bunny Event ends but I have not received the items so far nor any instructions on how to claim them. Please inform us how and when this will occur and whether or not we will get it in time before Mad Bunny event ends as that was the whole point of adding the Mad Bunny as a prize incentive for Extra Life. Thank you.


Edited by Cellac, 04 November 2019 - 03:08 PM.

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#2 JaguarBlood

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Posted 04 November 2019 - 03:56 PM

:Emo_17: hope all works out :Emo_17: 


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#3 WhyUs

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Posted 04 November 2019 - 03:58 PM

I did get the ores but not vip. How to claim vip?
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#4 Campitor

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Posted 04 November 2019 - 10:38 PM

Hi,
I believe Campitor has said that the boxes/prizes will be distributed today on 11/04 before the Mad Bunny Event ends but I have not received the items so far nor any instructions on how to claim them. Please inform us how and when this will occur and whether or not we will get it in time before Mad Bunny event ends as that was the whole point of adding the Mad Bunny as a prize incentive for Extra Life. Thank you.

Please visit Code the Redeemer in the Eden Group to claim the items. I finished the inserts around 5pm

I did get the ores but not vip. How to claim vip?

Please check again. The Billing team finished the VIP inserts around 6pm.
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#5 WhyUs

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Posted 05 November 2019 - 12:15 AM

Please visit Code the Redeemer in the Eden Group to claim the items. I finished the inserts around 5pm
Please check again. The Billing team finished the VIP inserts around 6pm.


Is it possible to donate more?if yes then when i can receive the prizes?
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#6 Campitor

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Posted 05 November 2019 - 10:36 AM

Is it possible to donate more?if yes then when i can receive the prizes?

I will be inserting every working day except holidays until the hiatus.
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#7 WhyUs

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Posted 05 November 2019 - 02:16 PM

I will be inserting every working day except holidays until the hiatus.

Good,i just add some more for the ores before the event ends.


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#8 WhyUs

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Posted 06 November 2019 - 02:11 PM

I will be inserting every working day except holidays until the hiatus.

dear Campitor, just want to confirm is there any inserting today? I haven't got mine


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#9 Campitor

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Posted 06 November 2019 - 02:23 PM

dear Campitor, just want to confirm is there any inserting today? I haven't got mine

Working on it right now.

The work flow is
In the morning the CM team gathers the latest donations and emails them to me.
I then prepare the SQL and send it up for approval
I get approval then insert it. Thats why it happens a little later in the day.


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#10 WhyUs

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Posted 06 November 2019 - 03:03 PM

Working on it right now.

The work flow is
In the morning the CM team gathers the latest donations and emails them to me.
I then prepare the SQL and send it up for approval
I get approval then insert it. Thats why it happens a little later in the day.

good..

i never know the procedure is like that..thanks anyway Campitor for the clarification..


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#11 Campitor

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Posted 06 November 2019 - 03:09 PM

good..

i never know the procedure is like that..thanks anyway Campitor for the clarification..

It should be inserted.


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#12 WhyUs

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Posted 06 November 2019 - 03:28 PM

It should be inserted.


I got mine! Thanks alot....
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#13 Guarocuya

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Posted 06 November 2019 - 03:29 PM

Thx for the work flow info. It's much better for us to know. I'm one of those waiting but now I know it might definitely not be up to you.


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#14 yosummer

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Posted 07 November 2019 - 04:25 PM

Dear Camp,

 

I made my donation on Nov 1st, and I got costumes in game on Nov 4th. But I havent got my vip even after this maintenance. All my friends who donated before Nov 4th already got their vip inserted :p_ang:


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#15 Campitor

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Posted 07 November 2019 - 05:30 PM

Dear Camp,

 

I made my donation on Nov 1st, and I got costumes in game on Nov 4th. But I havent got my vip even after this maintenance. All my friends who donated before Nov 4th already got their vip inserted :p_ang:

PM me your character name you donated under.


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#16 1198170530072141533

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Posted 07 November 2019 - 07:12 PM

Dear Camp, its been 3 days, I never got my prizes. Then I went to check, I realized that I put the wrong ign under donation, which I missed spaces in my ign. Is it possible that you can distribute the boxes to my character with the correct ign?

 


Edited by 1198170530072141533, 07 November 2019 - 07:20 PM.

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#17 Campitor

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Posted 08 November 2019 - 10:19 AM

 

Dear Camp, its been 3 days, I never got my prizes. Then I went to check, I realized that I put the wrong ign under donation, which I missed spaces in my ign. Is it possible that you can distribute the boxes to my character with the correct ign?

 

Please PM me about your donation and the names that were wrong.


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#18 Campitor

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Posted 08 November 2019 - 05:02 PM

Another set have been inserted


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#19 WhyUs

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Posted 08 November 2019 - 05:40 PM

thanks Campitor!


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#20 worldeditor95

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Posted 10 November 2019 - 05:04 PM

Dear Cammp

I made my donation on nov 9, i havent received any of the prize and vip, can you please kindly check? I talk to the NPC and it gave me nothing

Thanks

Edited by worldeditor95, 10 November 2019 - 05:05 PM.

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#21 VModCinnamon

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Posted 11 November 2019 - 12:34 AM

Please see Campitor response here, weekend has just ended in the US :) so insertions cannot happen till later in the day.

Edit: It looks like insertions may not happen today due to Veterans Day holiday, regardless keep an eye on this thread for staff updates.


Edited by VModCinnamon, 11 November 2019 - 11:34 AM.

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#22 WhyUs

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Posted 11 November 2019 - 04:30 PM

Any insertion today?
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#23 worldeditor95

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Posted 12 November 2019 - 03:51 AM

do we have any update? its been almost 5 day since my donation i have yet to receive any clear information and a lot of ticket ended up not getting replied anymore


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#24 VModCinnamon

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Posted 12 November 2019 - 04:57 AM

 

Edit: It looks like insertions may not happen today due to Veterans Day holiday, regardless keep an eye on this thread for staff updates.

 

This was for yesterday.


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#25 WhyUs

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Posted 12 November 2019 - 02:37 PM

the mad bunny event is about to end. hope they quickly distribute those prizes


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